I called for an appointment and they got me in within a week. Everyone I came in contact with was…read morevery friendly and knowledgeable. They called me the day before to remind me of my appointment. Dr. Czora was very nice and was patient and walked you through the whole process. He made sure you knew what he was doing and why as he went through the eye exam. They have many glasses onsite to chose from if you need glasses. I will recommend them to others because of how efficient, friendly and professional everyone was.

This is my first time using this store for glasses. I have a strong perscription that requires…read moretransition lenses. It takes roughly 2 weeks for my lenses to come it. When the lenses came in they didn't get dark therefore they had to be remade again. The second time they came in they still weren't correct. When I called to inquire about it the gentleman was very passive and stated "you have lenses they just don't get dark" I stated I understand the lab messed up the lenses for the second time however I've paid for them and I want what I paid for and as the seller instead of getting nasty try trying to treat me like a valued customer not as if I'm disturbing you. He offered free lens clothes, are you serious? By the time I get the lenses for the 3rd time it will be 6 weeks. No I don't want free lens clothes refund some of my money

My husband and I love this place. The providers are incredibly kind and patient. We never feel…read morerushed and always feel like our voices are heard.

I've worn glasses for many years but never have I had any better experience than with my recent…read morevisit to Wheatfield Eye Care. I had made calls to several different places being told they were mostly booking 2-3 months ahead. As I just lost my glasses, and my last prescription was too out of date to use again I was in a huge hurry to order glasses for driving, etc. Wheatfield Eye Care fit me in only having to wait 1 day. I was examined by Brunilde Matuszak, O.D. She, and her husband Brian, are both on staff to do examinations at this shop they own. Brunilde was very thorough and patient, taking the time to compare different strengths as many times as was necessary to ensure I received the very best prescription. She also explained all she was doing as she went along, and made me feel very comfortable at all times. I received my order just a few days later and am just thrilled with them. I'm convinced it was Brunilde's thoroughness that has provided me with the best vision I've ever had. Thank You so much for making time to take care of me so promptly. I suggest anyone in the market for an eye exam, or eye glasses/contacts take the time to go see these folks. You'll be glad you did!

I've been going to Thomas Turtle for a while now - whether it's for an eye exam or to get new…read morecontacts. They are friendly and make you feel comfortable when visiting. I just went for an eye exam today and it went smoothly. They don't say "Trust your eyes to the turtle" for nothing! Thomas Turtle has multiple locations in the Buffalo area - check them out online!

I accidently stepped on my glasses, bending the frames and breaking the hinge springs. Although…read moretotally unrepairable, they replaced the frames free of charge as a courtesy although the warranty had expired. Friendly , professional and focused on customer satisfaction. I will go nowhere else. THANK YOU.

I had a routine eye exam with Dr. Sirkin. The staff was friendly and the technician who did my…read moreinitial exam was great. However, during my exam with Dr. Sirkin there was a few instances where she made me feel uncomfortable and I was in pain. I was having trouble keeping my eyes open during the eye pressure test. I told her I wanted to skip it and she kept insisting that I needed to do it. Then she wanted to put more numbing drops in my eyes and was holding my eye open with her two fingers. At this point I felt a sharp pain and told her that hurt but she would not back off which upset me. I again told her it hurt and that I thought it was her finger nail putting pressure on my skin. Needless to say when I patient says they are in pain or says no there should be no questions and the doctor should listen. Will never come back to this practice again.

This is a wonderful practice. I loved everyone I dealt with. I had my procedure at the Niagara…read moreFalls location. The nurses were amazing. You can feel the love and passion they have for their job the moment you walk in the door. Dr. Endl is a real professional. He has pride in what he does and his staff is happy. This practice is a "well oiled machine". I highly recommend it to anyone who is need of cataract surgery.

In April of 2025 I went for a routine eye exam. I was told with my insurance that would be no…read morecharge for the visit. In September I received a bill for $255 for this. I made a negative comment online about their billing practices, I will soon contacted by the billing supervisor and was told I was build an error. And that I would owe nothing. In March of 2026 I received another bill for $255. I contacted them again and was told they had no record of me being told that. Do not deal with these liars and money grubbing bastards. I don't care how good they are it's not worth being lied to and have money extorted from you.

I switched to hear this year, was tired of my old place, service and quality was slipping. So those…read morewere two things I was really looking for coming here. They nailed both! Beautiful clean, well lit building. Was greeted upon entering. Was about 20 minutes early for my appointment, but soon as walked was greeted and a minute later Katie came out to do some pre testing. She was very nice, an testing went smoothly. Dr.Chaudhry was super thorough! I have worn glasses since I was about 1, and I don't ever recall having such a thorough exam. So thorough she found an issue I need to address with a Retina specialist! She took the time to explain the concerns, and proper treatment moving forward. Then there is Jason, he was the star of the visit. He was amazing in picking out frames, running cost through insurance, and just answering all questions and concerns we had! He was really a joy to work with! Very pleasant experience, glad took the plunge and switched!

When the maple road location closed I was a little concerned but I really like this one! It's very…read morebrightly lit, clean and has a nice waiting area as well. From reception to doctors, everyone was pleasant and professional and as always I was able to get a thorough exam.

I went to Stanton Optical on Labor Day as they had openings for an eye exam…read more * Entering the store, it is a bit confusing as to where you have to go. I was directed to the right where the eye exams are done. I was not acknowledged so I just stood at the desk until someone appeared and asked what I needed. * Eye exam was done by a provider who was doing this remotely. As I wear hearing aids, I was not able to understand the provider and their questions, etc. One of the associates had to stand next to me during my eye exam to tell me what the provider was asking. This made me very uncomfortable and I honestly felt quite stupid not being able to understand the provider on my own. * They had a large selection of frames and good prices. * The person who took care of me marked the line on the lenses as to where the no line bifocals should be. One pair of glasses is ok but the other I literally see everything as blurry when I look straight out of them. If I tip my head down it tends to clear up a bit so I believe the line is not correctly placed. * When I picked up the first pair, they were just handed to me. When I asked about having them fit, she stated put them on which I did. She then stated looks good to me, you're all set. When I wore them to work the next day, I noticed the temple tips were actually pointing away from my head! I took them back a week later for adjustments but then they literally left dents in my head when I wore them all day. Took them back a third time and they seem to be okay. * I think the biggest issue for me is they would not put the two pair of glasses I bought through my insurance. I was told I would have to submit this on my own. Needless to say, it is a one and done with Stanton Optical. I will not be going back.

Less than one star...under staffed , after an hour and 15 minutes, they said they needed to redo…read morethe exam.....my eyes were strained, burning . And I never saw an actual professional. Technicians only and what they called "telemedicine " worse experience ever

Love Dr. Burstein! I normally go to his Kenmore Ave location but needed to come here because they…read morehave a machine that can take a picture of my eyes without dilating them. (I had an allergic reaction to dilation/numbing drops before) Dr. B is so nice and so accommodating. I love both offices. This office is a little newer and more modern looking than his Kenmore office. The staff are so friendly and very professional and polite, but also warm and crack some good jokes!

Great doctor and an amazing staff. Everyone here is very friendly and helpful. They really helped…read moremy four year old feel comfortable and happy while having to get glasses.

I had to go to Buffalo Eye Care to see an Ophthalmologist…read more When I called to try to make an appointment asap, they were able to accommodate me even though they said the Doctor was booked solid. I spoke with a receptionist at 11:30 am & had to be there by 1:00pm . I got there a little early . They have a nice big parking lot, so that was a plus. Inside is very spacious. They have two doors, one to go into the ophthalmology department, and one to go into the eye care store, where you buy your glasses. They have really cool lighting inside, and the whole office plus store just looks really nice. There were three receptionist working, which was very handy because someone else was there before me being taken care of already, so I got to get taken care of right away as well. I got called into the back in just a few minutes, took an eye test told the nurse or technician the problems that I was having with my eye, and thankfully, it's nothing she hasn't heard before. That was a big relief. Then I had to go see the ophthalmologist. It was a short wait. He was very nice, very talkative, explained everything I needed to know. Give me an eye exam, a real exam with the lights in the eyes and the machine and all that stuff. And was able to diagnose what was wrong with my eye. He told me what was going to happen eventually, what was happening now, and what I would have to do in the near future. Explain things very well and in easy terms, that anybody can understand, thank God. Lol. Everybody was so nice there. I had to deal with two receptionists, one nurse/technician and the ophthalmologist, and they were all so friendly and so nice. The whole place inside is very clean and decorated nicely. They seem to have a large variety of glasses, way more than a place that I go to now has. I have to go back in a month, and I do not regret having to go back because it was a good experience. I would definitely refer anybody I know to come here for your Eye Care needs.

If I could give a 2.5 on this place I would because I'm so iffy on my experience. I've taken my…read moreelderly father (84) twice now and both times find staff to be unpleasant (with the exception of the ladies who do the exams and tests prior to the ophthalmologist- namely Melinda, she was amazing!). They don't have automatic doors or a handicap button which makes getting a wheelchair in and out of two sets of double doors, extremely difficult, and no one has ever offered to help but will just sit and watch us struggle. Dr. Gulati says all the right stuff like hello and have a nice day but his delivery and flat and unbothered. The place inside is clean and quiet. Hoping I can leave a better review at his annual visit next year.

Easy access off Niagara Falls Blvd., easy parking and a great staff make this store my choice when…read moreI need glasses. The store is clean and bright. They accept most insurances and have a great selection of glasses and accessories. They take their time to things right. Dr. Llakatura is extremely thorough in giving eye exams, she's easy to talk to and will discuss any issues in a kind manner letting you know what your options are and how to proceed. The insurance can be hard to figure out but they deal with it for you and come up with the best suggestions to get the most for your money. They have deals like buy one get one quite often. I don't enjoy doing these kind of things but Visionworks makes it easy and comfortable....that helps a lot.

Worst customer service anywhere around! Always a long wait rude workers and they are incompetent…read more Go anywhere else if you don't have 45 minutes to waste every visit.