We love Acts of Kidness. All of the doctors are caring and thoughtful. We take both of our children…read morehere, rather frequently due to daycare, and they always have appointments available when we need them. I've also felt heard and respected by each of the doctors when I have a concern. We also love that they only accept vaccinated children. I didn't have to worry that my days-old baby would catch measles from some kid whose parents takes medical advice from a lawyer instead of a doctor. I appreciate that they protect the most vulnerable population, sick children. I've referred several friends here and will continue to sing its praises.

Don't dare question Dr. Keane on Vaccines or even ask "hey, what's this one for"? She didn't like…read morethat. I never said I didn't want to vaccinate, but did have some questions and wanted to genuinely know what vaccines are for what. Won't be going back.

Dr. McClellan is the absolute best- his staff is amazing. They always take the time for us and my…read moremedically complex kiddo. Love this practice

We love Dr. Waldo so much. She gives the most quality time and so many options I am so grateful for…read moreher!

We love it here. Dr. Smialek is the best. She is so smart and so friendly and has helped us with…read moreour newborn and toddler for about a year now. We highly recommend this office and experience. Get in quick!

We love Dr. Smialek! We started taking our litttle girl to her when she was 4 weeks old and even…read morethough she moved almost an hour away from us we will continue to take her. As a first time mom I was concerned with vaccines and Kiera went over every single vaccine and helped me decide if I wanted to delay or skip any. She was also a great support both when I was breastfeeding and when I switched to formula later on. I also love that she takes a more natural approach to medicine. Our daughter has only been sick twice but both times she helped us choose vitamins and probiotics that helped strengthen her versus resorting to the typical store medicines. We love that! We also love that she is so accesible. She has always been able to schedule us same day when we have an abrupt concern and is also great at responding to emails right away. We have great insurance coverage but still choose to pay out of pocket for the wonderful care she provides to our little family! Highly recommend her!

Brought my daughter as a newborn here, on an "off" chance, as the pediatrician I had chosen for her…read moreoriginally, was out of town and having all patients come here until they got back. Everyone was so amazing here, from front office staff, to nurses, and ultimately Dr Nguyen - she sold me, and I decided this is where I wanted my girl to come going forward. I can't rave enough about the care they show here. 5 stars to the front office/back office girls and Dr Nguyen!

If I could give this place negative stars I would. They failed my son. He ended up in the ER the…read morenext day for an emergency surgery. Their failure led to 24 hours of agonizing pain for my infant and long term health effects. He was vomiting the night before at 3 am. I called requesting an appointment that same day. First the person assisting me made it seem normal that an 8 month old throws up and acted as if I was overreacting. During the phone call, he vomited and I said I am coming in. No doctor office should make a mother feel like she's overreacting. Period. At the time I thought it was a stomach bug. Dr. Nguyen confirmed it could just be a stomach bug. I thought it was weird how she didn't check my son's diaper but I didn't question the doctor because I thought that maybe there was different physical evaluations when a baby is sick. I wish I said something...I went home and that night my son continued to vomit. All night in agonizing pain. I called the next day and informed them swelling on my son's testicles. This time the person I called to schedule another appointment said to go to the ER. My son ended up with testicular torsion and almost lost a testicle. This is a situation that every minute counts. A full 24 hours passed and my son could have been in surgery. He could have had lesser issues with the testicle that was twisting. Dr. Nguyen failed my son and cut corners. I called to inform the office what happened weeks later. While I respect that Dr. Nguyen called me to say to discuss the extreme miss. She verified that every minute counts with testicular torsion. Being in surgery a full 24 hours earlier could have changed the outcome of my son's health. She is not diligent in her role as an advocate for children. Particularly children that cannot speak. She should have caught that. I've talked to other pediatricians about her care and they said she cut corners and testicular torsion is a hot topic in school. It's difficult for me to think that she only cut corners with my son and he so happened to be extremely ill. I've sat on this review for weeks to ensure that I give a fair review. I think it's important to call out the doctor who failed my son. I thought about not saying her name. I hope she grows from this and learns by failure. However, I would not put my trust in them. She informed me they will review their policies to ensure diligence but it's too late for my son.

We have gone through a few doctors over the time we have been at Desert Shores Pediatrics due to…read moretwo Doctors moving in the first year we were there. A little disappointing since we liked them and got comfortable with them and had no idea they moved or were leaving until we made our next appointment. Loved Dr Potts all around and Dr Yin was very knowledgeable but now we see Dr Allred whom my son LOVES! I have the typical toddler who cries with any healthcare personnel he sees but he is so good for Dr Allred! She is so sweet, personal, knowledgeable and always takes my concerns into consideration. My son never cries when he sees her and actually looks forward to seeing her! One star removed for the billing area. I have had a few issues with being double billed, having an extra statement that was already paid in office or insurance not getting the correct information so I would get charged for something that I wouldn't have to pay out of pocket. I have had many calls with the office and communication with the front desk and insurance and it's always been cleared up but watch your statements.

Drove 30 minutes with a sick kid and was late 1 minute and Desert Shores wouldn't see my sick…read moredaughter. Couldn't believe it! They lost 3 patients. Don't Go they do not care about your child! We took my daughter to a doctor that cared and she had a high fever with strep throat! Desert shores turned away a child with a high fever with strep because of 1min. The reply below shows they do not care about your child!

Se love this pediatrician. Don't push anything you don't…read morewant to give your baby. We love DR. MMR

My family has been coming here for several years now. They are always so kind and helpful. They're…read morealso fast with their service. They care a lot about the kids and their health.

Our experience at East Valley Children's Center with Dr. Curran was terrible from start to finish…read more The office instructed us to arrive 20 minutes early for paperwork, which we did, only to then wait an additional 30 minutes past our original appointment time. The exam rooms were outdated, with decor and unstable chairs that looked like they hadn't been updated since the early 2000s. When Dr. Curran finally entered, he slammed every door, cabinet, and item he touched, creating a very unsettling environment. He began the visit by asking me how I was doing, but immediately cut me off mid-answer to start another question. During the exam, without asking, he suddenly took a Q-tip and fished out the last of my newborn's drying umbilical cord. Since then, my baby's belly button has been bleeding for over a week. He also referred us to a urologist for a circumcision, saying they would call us, but no one ever did. When we followed up, we learned Dr. Curran had told the urologist our baby had a diagnosis we were never informed of, forcing us to schedule a separate diagnostic appointment before even addressing the circumcision. This was extremely concerning, especially because no one in the hospital ever mentioned this "diagnosis," and a second opinion confirmed there was no issue at all. To make matters worse, when we called the office to report the bleeding and ask about the urologist issue, we were told Dr. Curran would call us back. It's been over 5 days and we never received that call. This has been the worst doctor experience I have ever had. I would never recommend Dr. Curran or this office to anyone.

Dr. Aaron is enthusiastic, punctual, and very good with babies! We feel very happy with the care…read moreour newborn has received here and feel great knowing we found an awesome pediatrician!

Avoid. Called to make an appt. Woman on the phone seemed like she didn't really want to help me get…read morean appt. Ex: I told her that we've never been to the office before and she said we'd have to get you'd registered and that can take a while. Like she was complaining to me about it..... Then she says do you know our vax policy. I didn't. She said ALL PATIENTS MUST BE FULLY VAXED. Ok, so vaccines don't bother me but the idea of someone telling someone else that certain drugs MUST be put in their kid is an absolute red flag. What happened to caring for patients, and the patients right to decide what is best for their kid. Makes me worried what else they would force on their patients. Anyways, I said no thanks and the search continues.

Avoid. Bad treatment, receptionists with attitude, never picked up the phone, said to go to the…read morelab, we went to the lab and lab didn't have our orders. Doctor did bare minimum, spent more time in the waiting room than seeing him.

From the very beginning, Dr Hope, Alexis, and staff surrounded me with genuine kindness,…read morecompassion, and unwavering support. It is such a comfort to know my healthcare is in the capable hands of such a gifted and attentive physician. Dr. Hope's warmth and encouragement make every visit feel personal and reassuring. She makes her patients feel cared for, heard, and embraced. I'm deeply grateful to have found this practice. -ss

I've been looking for a good pediatrician in the area for my newborn and I'm glad we finally found…read moreone. My son's pediatrician is located all the way in downtown Phoenix, and I just don't have the energy to also drive my daughter all the way from where we are in the East Valley. Dr. Ijaola is proficient, punctual, and personable enough. He's been very thorough during my daughter's last 2 checkups. I also decided to finally have a wellness check for myself since the birth of my daughter was so horrific for both of us. My primary care physician also works at this office. She's one of the nurse practitioners. And she is extremely knowledgeable and thorough as well. Bonus, their office is immaculate and seriously, the fact that you can show up to your appointment on time and be seen right away with zero wait time is amazing!

Really wanted to love this business but after being there for over a year, we moved on. They allow…read moredelayed vaccines but the amount of shame the Dr made me feel each appt as a brand new mom was so discouraging. Furthermore, my newborn had issues nursing and would take 45+ mins to finish a bottle. When inquiring about potential mouth ties I was told most people just make it up and got a referral to a feeding specialist. When I came back for my babies next check and shared she had her lip, check, and tongue ties released and was nursing successfully now I was treated like I was dumb and just another person who fell for the hoax. Truthfully as parents we want the best for our kids and have the responsibility to do so. Unfortunately it feels like this company has zero tolerance for anyone who thinks or even questions differently than them. Parenthood is already hard find a provider who can educate and still be respectful.

Review update: Since posting this review, desert shores…read morehand delivered a letter via courier to me that states they " will no longer be able to serve as your families pediatric care provider. It is apparent by your recent one star yelp review that you have lost trust in our ability to provide quality care." I could never imagine as a business owner firing a client of six years opposed to calling and making it right. We had a laugh about it in my house, but certainly solidified my decision after my recent visit.