When is he going to down his fake 5-star reviews? He has the worst bedside manner as a doctor and…read moreis extremely creepy. Just look at his picture--he actually does LOOK like that. He rushed out of us once his office took our hefty copay. It was really sad to receive poor medical care in the US when we already paid so much more than in other countries.

Dr Tsai very easy to communicate with. He is caring and solution oriented. I highly recommend. He…read morewas at one medical, but apparently he left. Sure wish someone would update his info. Thanks

I've already met him through my girlfriend and he is very polite, very professional very noticeable…read morespent the time listening to the patient. He's very friendly, not afraid to suggest what he thinks. He seems to be an amazing doctor.

I've been a patient of Dr. Ortiz for years. He genuinely cares, listens, and the follow up is…read moreimmaculate.

One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

The providers are top notch. I've been a patient for 8 years or so and my child has been a patient…read morefor maybe 6. We always get the best care and follow-through. But whoever is handling the billing lately is so rude, am not sure what happened. Maybe they outsourced it? I've never had an issue until recently. I called to clarify a charge that didn't seem like it was coded correctly. The person I spoke to on the phone was obviously busy with so many other things in the background and seemed annoyed and said she'd pass along my concern. I asked in the app and the person who replied was extremely rude as well, when I was just looking for clarification. Apparently a Saturday appointment triggers an extra $87 charge as "after hours" even though that was never disclosed and it shows on the website that they are opening alternate Saturdays (again with no mention of it being an extra fee or extra hours.) It wasn't an emergency and we didn't need to go on a Saturday. I just think that it should be disclosed somewhere that an extra fee will be incurred. My first inquiry in the app received a very patronizing "non-answer" to my question. The AI in the app is great but it doesn't handle billing. AI isn't always helpful but at least it's not rude or insulting. After the back and forth, I logged in to pay the balance that I should not have owed, but I chalked it up to a lesson learned. It showed zero balance. That was a few weeks ago, and today I got a bill in the mail showing the outstanding balance again. The providers and the quality of care are amazing. I just felt insulted the way I was treated by the billing people, and that's left a bad taste in my mouth. I would definitely recommend One Medical but be warned that billing might be a hassle now that I guess it's being handled by new people.

I've been looking for a good pediatrician in the area for my newborn and I'm glad we finally found…read moreone. My son's pediatrician is located all the way in downtown Phoenix, and I just don't have the energy to also drive my daughter all the way from where we are in the East Valley. Dr. Ijaola is proficient, punctual, and personable enough. He's been very thorough during my daughter's last 2 checkups. I also decided to finally have a wellness check for myself since the birth of my daughter was so horrific for both of us. My primary care physician also works at this office. She's one of the nurse practitioners. And she is extremely knowledgeable and thorough as well. Bonus, their office is immaculate and seriously, the fact that you can show up to your appointment on time and be seen right away with zero wait time is amazing!

We love dr.Lanre all of the associates are amazing we have been with them for 9 in a half years we…read morelove you guys.

PA, Megan is a caring, sweet, professional, and compassionate provider. I am so sad to leave her…read morecare after 10 or so years. I give Megan five stars, but overall the office much much lower. On the other hand, the front desk staff is the worst I've ever dealt with. They are rude, unprofessional, and very unhelpful. They do not listen and appear quite uninterested in your presence and your requests. Clearly they do not understand they are in the service industry with issues that require careful listening and compassion. I am not a bit surprised to see that I am just one of many that have experienced this issue with the front desk staff. The good news is I found an awesome new provider with a very professional and friendly office staff.

This place is the worst the front staff are extremely rude, and you never actually see a doctor.read more

Doctors and staff are wonderful! Always a patient-oriented…read moreplace. Check-in keeps getting better all the time.

We really wanted to like this location. We visited twice for our newborn check up and a weight…read morecheck. The scheduling process seemed very unorganized, they couldn't find our chart, rescheduled on us, and then had us wait with our newborn in office for over an hour after our scheduled appointment time after seemingly forgetting about us. They almost forgot to do the required newborn testing until we brought it up as the dr was walking out. It's a shame because the facilities are new and very nice.

Online and maps should really clarify this location only services 65+ folks. With one medical…read morehaving walk in services that should be advertised

My primary is fantastic. Yvonne Velasco is very caring and very easy to get along with . She…read morelistens to all my needs and takes care of them quickly. Christina my health coach is also a 5 star employee. I will and have recommended them people who may ask me about a good place to go and who to see. One Medical Seniors is my place to go.

Read all the negative reviews. They are all accurate. Instead of finding the cause of your problem…read moreshe just treats the symptons. Loves to push the drugs.....

Dr. Patel has to be one of the worst Doctor I have ever gone too. She does not care about anything…read moreyou have to say. Her help does not stay longer than a month. She has the worst attitude and all she cares about is herself. I have never read so many negative revues. before you make appointment to go see her read notes , revues, staff, she is a terrible Dr. I have found a new on and i am very happy.

I arrived at my appointment and paid my co-pay. I had a five minute wait till my name was called to…read morecome in there. Nurse took me in. Did all the prep work that's normally done before my appointment. Saw my PA and discussed a couple medication issues there were no issues with my appointment this time. Since they were just sold to a new provider, only the future will tell.

Had an appointment at 10:20, I usually get there 10-15 minutes early. I check in, get called back…read morewithin 10 minutes (so far so good). Get blood pressure etc. checked by MA and says my PA has one more patient in front of me, so far no problems ( and I kind of expect it, I can wait). 30 minutes later, NO ONE comes in to say anything.... I peek my head out the door and ask on an update as I have been waiting over 1/2 hour. I am informed the yes she is running late and it would be another 15-20 minutes.... OMG, and no one thinks to let me know I have to wait an hour to see her. If they would have told me that to begin with I would have rescheduled..... P.S., this company has changed hands AGAIN. As of Jan. 9, 2026, this practice is now part of Revere Medical.

Visited Health First Urgent Care while in Gilbert. The atmosphere is clean, organized, and…read moreefficient, and the staff has consistently been helpful and welcoming. I've been here a few times, both for myself and for my wife. This visit, we got super lucky with no one ahead of us, which made things even smoother. The front desk staff always does a good job making the check-in process easy and stress-free. The caregivers have consistently seemed thorough, attentive, and helpful, which is what you want when visiting an urgent care clinic. Another plus -- there's ample parking, making access simple. Overall, a reliable urgent care spot with good staff and an easy overall experience. Saluti.

This office used to be my go-to, but after my most recent experience, I won't be returning…read more I came in with sudden, severe neck pain and felt like my concerns were dismissed rather than taken seriously. The providers didn't seem to listen or validate what I was experiencing. Communication was also poor. I left a voicemail and didn't receive a timely callback, and when I finally did, the response came across as rude and unsupportive. Overall, it felt more focused on getting patients in for additional visits than actually providing quality care. What makes this more frustrating is that my husband and I had just established care here and completed physicals on the family practice side. I rarely have medical issues and try to handle things the right way, so this experience was disappointing. I'll be continuing care with another office who actually listens, and my family will be finding a new primary care provider and urgent care moving forward.