They helped me with a question I had about my pool and they helped me choose what products I needed…read moreto remove the algae and balance the water. I recommend Mac's pools not only for the store but for the service to your pool and spa as well.

DO NOT USE!! Terrible service! They use sub contractor but do not tell you. Sub contractor had…read moreno clue what he was doing. Took pool cleaner apart, put it back together wrong and told us we needed a new one. Wanted cash and would not give an invoice! They are the worst pool company

Purchased our spa from this company…read more Purchase went smooth. Until they got our money. Once you get your spa delivered. You'll never hear from them again. Every time I call for help or service. The female that answers gives attitude and isn't helpful. She acts like you're interrupting her morning. Then says she'll call you right back then never does. Keep in mind. Even though your spa is under warranty. They charge a service fee of $200 to $300 to come out to your house and diagnose the warranty repair. So you're still out of pocket for warranty work. Would not recommend this company for anything. Shop where you'll get better service and a place that cares for its customers.

Simply Put: Avoid White Swan. They are scammers and liars. Aside from the fact that several…read moreemployees are borderline rude right from the start and act as though you are interfering with them watching their favorite TV show (read: annoyed that you ask questions), we extensively told everyone we spoke to there that we intended to place our hot tub at 105-106, before we purchased anything. No one told us this was not possible, and instead pumped us up that is was not an issue (it is in fact a Very Big Issue!). After installing the tub, we found out that the tub absolutely would not go above 104. This was not a small point for us and a very big part of our purchase decision, so for them to tell us "Sure! No Problem" again and again before the purchase was in fact a pile of Lies. When I later called them after the hot tub was installed to ask "how do we get it up to 105-106?" we were given a long list of absolute nonsense instructions that included - I kid you not - "Open up the circuitry and snip a certain wire - oh its easy - I just read about it - remove / install a certain resistor on your own (soldering??) - you can find directions on Reddit"... etc etc etc. All Lies, and most of these lies came from the owner Micah, who changed his story every time we spoke including "well I fully informed you that it could not be done (absolute BS - never happened)" and "well its a law in California to stop it at 104" - also 100% BS - there is No Such Law. I finally gave up and called other hot tub retailers to find out that due to manufacturers wanting the "UL" stamp on their products, they set it to 104 mainly due to hot tub installations in hotels and such where there is no way to know who is using it. One company - All American in Santa Clarita and SFV - sent a far more intelligent hot tub technician to our home where we discovered through his research and my own that the machinery inside the Artesian Spa was literally and permanently set to stop at 104, meaning 100% of the BS instructions from Micah etc were Never Going To Work even if I had been stupid enough to listen to his insane directions and - again no joke - start soldering resistors inside the machinery (No Effing Way I was ever going to do that). I had to call the machinery manufacturer to finally speak with someone who explained that the Artesian unit I bought from White Swan could only have the internal parts upgraded / swapped out (at additional expense of nearly $1000) to allow it to go past 104. I passed that info along to All American who promptly ordered me the parts and installed it. FYI, All American has a service fee of $125, as opposed to the White Swan service fee of $300 (big time rip off). This is all in addition to the original install including the White Swan tech leaving valves open so water was gushing inside the machinery upon first fill up. White Swan wanted to charge me $300 for them to "take a look" but I said F-No! and made it clear that this F-up was on them and they would fix it free. They capitulated and sent someone to close the valves that should have been closed on set up (we did not know about the valves). Their "Frog System" is also an expensive joke, with parts needing to be replaced often at a very high cost, and which you can only buy from their shop. It is no better than any other system, has more parts, has huge waste produced by these plastic capsules you constantly have to change, etc etc etc. Long story short I would never, ever recommend anyone ever buy anything from White Swan. We no longer even contact White Swan for hot tub issues and just go to the vastly more honest All American for all service matters who gets the job done fast and affordably. As I said in the start: Avoid White Swan completely.

John has helped us out on two occasions with our in-ground pool equipment. Both times he has done…read morean outstanding job! He is professional and very knowledgeable, I strongly recommend "Outdoor Comfort" for all your pool issues.

John read from comfort spas is the best. He is a wizard when it comes to diagnosis and repair. He…read moreis got a lot of experience and I wouldn't have anyone else touch my equipment.!

Steve and Steve are the real deal when it comes to figuring out pool issues! They just really know…read moretheir stuff. The guys came out yesterday to change our colored pool light, and while there helped me with a auto fill issue we were dealing with. They are just so nice, and easy to work with plus their knowledge of the industry is off the charts! Thank you Steve and Steve!

Steve and Steve installed a Pentair Intellitouch Control Upgrade kit for our pool. They were…read moretimely, knowledgeable, and both have great work ethics. They set up the new control system, we are very happy with it, love having on our phones now. Tall Steve gave us lots of great suggestions on maintaining and improving our pool setup. A++

They helped us build our custom hot tub cover. Very responsive, helpful, and excellent customer…read moreservice!

Excellent experience purchasing a Softub from Alyre! Very professional, informative, and enjoyable…read moreexperience all-around. Loving our new Softub and grateful to have a Softub store in the area for future needs - thank you!

Robert is awesome! He helped us with our pool filter fix and saved us hundreds with his knowledge…read moreand doing repairs in the store. We are so impressed and so thankful. The other pool guys wanted close to $400 for parts and service. Robert did it for less than $30 in the store. He only took money for the parts. We wanted to pay him more but he wouldn't take it. Don't go anyplace else! Excellent service. Great prices. Professionalism and courtesy.

The fellow without the beard is super rude. We needed a help on a small part and it was not the…read moresize we needed for the pump . Explaining what the issue was to help us find the correct part. .His response " My time is worth more than this little money ". In other words the part was little money for him to help us . So rude and very unprofessional. Home Depot helped us and was kind to find the part for the hose . The value of a lifetime customer was just lost in this store . We buy all of our supplies there . They lost a good customer and getting this review . Response was so sad and selfish .

Co owner Justin was competent, fast and friendly. Misty at Spa Pros is a great interface between…read moreoffice and the technician and kept me informed all the way. This is a great company to work with! Jeff S

I'm a little tardy leaving this review for Spa Pros but I wanted to let everyone know how satisfied…read moreI was with the work performed. I first spoke with Misty on the phone and told her the issue I was having with my Jacuzzi J-460 (which had been pre-diagnosed by my electrician), and she was quite lovely in describing the cost of repair. It was a failed heater pump. I also needed a drain and clean since it had been some time that I had used it due to the heater pump issue. Her quoted price was fair and was NOT elevated after the service was performed, as some companies tent to do. Justin came, on time and was scheduled, replaced the faulty part and completed a very thorough drain and clean. The unit looked like new afterwards. I am very happy that I chose Spa Pros. I recommend them and I will schedule them again to care of my Jacuzzi!

The pool store is always so helpful when we have questions or need guidance. The same person is…read moreusually there on the weekends when we go in. They have a rewards program that you can link to getting water tests and it sends you reminders. The pricing can be a little high but when they do have sales, those costs are comparable to discounted pool stores.

The service is much better than it used to be. So I am changing my review to a much better review…read more The counter person was helpful and reminded me that I had some pool points or whatever they call them that I could use towards my purchase. I didn't even know they had that until he suggested it.

From the beginning they were great. You feel that it is family owned business. Came out to my house…read moreand made sure the space would fit my spa. Delivery was easy and the guys delivering it took the time to really explain how to use and maintain the spa. I would definitely recommend them.

We recently bought a jacuzzi from Hydro Spa and had an excellent experience from start to finish…read more Jake helped us pick out the right model. He was patient and knowledgeable, which we really appreciated because my husband always has a thousand questions. Jake prepared us well for what to expect with the process, and his electrician recommendation was great. Delivery was faster than we ever expected. We got our jacuzzi almost a week and a half early. Because of the over hang in on our house we needed a crane for the installation, and the delivery crew was just as professional and helpful as Jake. Surprisingly the crane was much cheaper than I expected when I heard we might need a crane. We called around to compare, and Hydro Spa had by far the best pricing, especially with their 4th of July sale. They have been a family-owned business for 40 years, and you can tell these guys love what they do. We are sooooo excited! Thanks Jake & the Hydro Spa Team! Y'all are the GOATS!

I was looking for some trees and plants for a landscaping project and came to this nursery. The…read moremain person we interacted with was Enrique and he was exceptionally helpful. From plant recommendations based on our desired theme to suggesting alternatives, he remained patient and willing to listen. The plants and trees themselves were well priced. We ended up spending less than what we thought we would. Delivery of our plants and trees was also smooth. I called and the nursery was able to have my products delivered first thing in the morning the following day. We had a good experience and will likely return to grab more plants.

Very unpleasant experience...the owners of this establishment practices racial discrimination…read more..after spending substantial money between my clients and for my personal use I'm Forced to write this today ..it is hurtful and unfortunate to practice such hate in humanity and it should not be tolerated specially in a community that is multicultural..I'm a business owner and I try to support all the local businesses as much as I can .. I will not stop here with my voice and feedback and I'm going to get in touch with the Better Business Bureau to address this hateful experience that has been repetitive.