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    Poseidon Pools

    3.9 (20 reviews)
    Open 8:00 am - 4:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - Poseidon Pools

    Pool draining

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    Poseidon did a great job on our pool and surrounding area. Jason was easy to work with and followed up on all our questions/concerns, the value was right in line with other quotes, if not a little better, and we've made use of their maintenance service for the last year without any issues.

    Broken tile and grout in multiple areas in pool.

    In addition to the previous issues, we also have a broken auto fill (installed broken, never worked) stained plaster( from careless mistakes) Jason states he would "put on his scuba gear" and clean it, never did! Broken tiles and grout, deco seal that is separating from improper placement. The list doesn't end. Jason is MIA. He has not once stopped at our house to take a look and try to offer a resolution. I also have a full report from an independent inspector and geological engineer proving these issues were all Jason's error. We have had multiple contractors at our home to get estimates, unfortunately they are refusing to touch his work due to liability. I have multiple reports stating every error made during the build. I am happy to share for anyone interested.

    Having a pool built is a huge endeavor, not to mention costly. Knowing this, I sought several bids from various pool companies. Ultimately the company I chose was Poseidon Pools in Santa Clarita, CA. In addition to being very competitive in costs, the #1 reason I chose Poseidon Pools was it's owner, Jason Stauffer. From our first meeting to discuss our proposed pool project, I had a good feeling about Jason, his knowledge, honesty, friendliness, and commitment, all of which made my choice an easy one. He committed to working directly with me and was totally upfront about the process and costs. Having just completed our project, I can attest to the fact that Jason was the right choice for me and my wife. "Our pool is AMAZING!!" From Jason, to all of the workers (Beto and his team), to Sarah in the office, the entire experience was as promised. The pool was completed as designed and visioned, and everyone was responsive to our additions and changes along the way. It is rare that a major construction project goes as planned and promised, but in our case that is exactly what occurred. Thank you Jason, Beto and team, and Sarah!!! I would totally recommend Poseidon Pools to anyone thinking of building a new pool, or remodeling and existing one!!!

    Before
    Sandy S.

    Awesome job! We had our pool redone and hired another contractor to replaster our pool and they work with Jason at Poseidon Pools for the coping. We used to have red brick and wanted it replaced. Once referred to Jason, he came and told me about pour in place coping. Since we've had our pool for over 20 years we had never heard of it. After some long discussions, we went with the pour in place and the pool turned out AWESOME! I can't say enough at all the help Jason gave and suggestions! We went from a lousy replaster job to am awesome! Come to find out Jason and Jess work together all the time! If you want the best job possible, contact Jason! You'll be happy you did! I know we were!

    No turning back now!

    Getting a new pool is not for the faint of heart but we are so happy we did and glad we chose Poseidon. The owner Jason worked with us and patiently helped us along with each step in the process. He gets busy at times but always got back to us. Be prepared for your yard to get torn up pretty good as the bobcat makes it's way back and forth, especially if it gets rainy. We decided to start our pool project in November and knew that the weather would cause delays but it was worth it because now we're ready to go for this summer. I couldn't be happier with the final product, it's just what we wanted. I can control the pool and lights with my phone! I can turn the spa on while we're at dinner and it's ready to go by the time we get home. The color changing led lights puts it way over the top, everyone that comes over and sees it at night loves it. We feel like rock stars! We spend a lot more time in the backyard and I'm getting my two daughters off their computers and hanging out with us in the pool, which was one of my goals in doing this. I would highly recommend using Poseidon pools.

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    2 years ago

    Jason - need to have you out for several issues. Been trying to reach you via Sarah, new crew etc. Please call asap.

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    5 years ago

    Business owner information

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    Jason S.

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    9 years ago

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    11 years ago

    Jason does great work. He is a very nice guy, who is dedicated to his clients.

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    Ask the Community - Poseidon Pools

    Review Highlights - Poseidon Pools

    Jason was incredibly responsible, detail-oriented, and truly a perfectionist throughout the entire project.

    Mentioned in 16 reviews

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    High Flow Hot Tub Maintenance & Repairs

    High Flow Hot Tub Maintenance & Repairs

    5.0
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    When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

    I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

    Thomas Pools

    Thomas Pools

    4.6
    (47 reviews)

    We are beyond happy with the beautiful pool Thomas Pools created for our home. It's truly…read moreeverything we've ever wanted and more. The entire team paid attention to every detail we asked for, and the final result exceeded all of our expectations. They were incredibly patient throughout the whole process and took the time to explain everything clearly so we always felt comfortable and informed. The project felt smooth from start to finish, and we always felt heard. A special thank you to Aaron from Thomas Pools, who made the entire experience so enjoyable. He was fantastic to work with and made the process fun and stress-free. We couldn't recommend Thomas Pools more and are so grateful for the amazing space they created for our family!

    We couldn't be happier with our backyard transformation, thanks to Ron and Thomas Pools!…read more From the very first meeting, Ron impressed us with his deep knowledge, warm demeanor, and genuine excitement for our project. He listened closely to our ideas, offered expert suggestions, and treated our backyard like it was his own. Ron is incredibly detailed--he anticipated issues before they arose, communicated clearly throughout every phase, and made sure we were informed and confident at every step. The final result blew us away. Our backyard is now a beautiful oasis, complete with thoughtful design touches and top-tier craftsmanship. Friends and neighbors have already commented on how stunning it looks--and we owe it all to Ron and the fantastic crew at Thomas Pools. What really sets Ron apart, though, is his kindness. He treated us with the respect and care of a close friend. He always made time for us, responded promptly to any questions or concerns, and genuinely wanted us to love the outcome. We can't recommend Thomas Pools--and especially Ron--highly enough. If you're dreaming of a backyard remodel, you'll want Ron on your team. Honestly, he's not just our pool guy anymore... Ron has become part of our family. Thank you, Ron and Thomas Pools.

    David Perez Spa Service and Repair

    David Perez Spa Service and Repair

    4.7
    (19 reviews)

    I have a hot tub that I have owned since 1987. Over the years I have engaged a few different hot…read moretub repair services. Most were good , some not in regard to price and effectiveness of repairs. About 10 years ago I saw David's truck out front of a neighbor's home. I gave him a call to set up an appointment. He came over and told me exactly what the problem was, the price and when he was available. His price was competitive and lower than others I had used in the past. Over the years he has provided professional, quality and technical service. Once I had a variety of problems he walked me through which I should fix first then perhaps wait on the others. In the end he fixed it completely. He's a patient listener, kind and extremely knowledgeable due to his long years of experience. He schooled me as to which chemicals to buy to maintain my spa. I most recently saw that my spa was leaking. I called him and he came right over the next day. Of course the spa was suddenly completely dry and showed no leaks. He had me fill the tub to its proper level of water. Suddenly it started leaking. He located the problem and fixed it I very highly recommend David for any of your spa needs.

    Not only was David one of the nicest guys I've talked to in a while but he's extremely…read moreknowledgeable and has my spa working and looking brand new. I bought a new spa cover and he installed it, he drained and cleaned my spa and told me I needed to change my filters and showed me which ones to get and how to do it. He never tried to upsell me on anything and was extremely fair and kind. I cannot recommend him enough and I will be using him from now on.

    Way To Go Builders, Inc

    Way To Go Builders, Inc

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    We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

    I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

    Outdoor Pros

    Outdoor Pros

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    We would like to re-plaster our pool. I got a few bids but…read moredecided to go with Outdoor Pros. David & his team were very professional, organized and on top of the project. Our project manager Lia was excellent. She was on top of the project at every stage of the work from the beginning to the end. Always available to respond and check on the progression of the project on a daily basis. We had some tile issues, but Lia worked with us to have what we wanted. At every step of the project David & Lia were prioritizing our satisfaction, which was very important. We are very happy with the job they did for us and recommend them for any pool related projects anybody might have.

    We were referred to Gil & David at Outdoor Pros by a friend who has a yard we love, and I'm happy…read moreto share they were able to completely transform ours as well. Some before & after photos included. What impressed us most was how quickly they completed the project without sacrificing quality. They stayed on schedule, communicated clearly throughout the process, and paid attention to every detail. The finished backyard exceeded our expectations. The craftsmanship is excellent, the space looks beautiful, and it has completely changed how we enjoy our home. We've already received several compliments from friends and neighbors - and now we actually use our backyard! If you're looking for a company that delivers great work, stays on track, and truly cares about the final result, I highly recommend Outdoor Pros. We'd gladly work with them again on future projects.

    Whiteswan Pools and Spas

    Whiteswan Pools and Spas

    3.8
    (29 reviews)
    $$

    Purchased our spa from this company…read more Purchase went smooth. Until they got our money. Once you get your spa delivered. You'll never hear from them again. Every time I call for help or service. The female that answers gives attitude and isn't helpful. She acts like you're interrupting her morning. Then says she'll call you right back then never does. Keep in mind. Even though your spa is under warranty. They charge a service fee of $200 to $300 to come out to your house and diagnose the warranty repair. So you're still out of pocket for warranty work. Would not recommend this company for anything. Shop where you'll get better service and a place that cares for its customers.

    Simply Put: Avoid White Swan. They are scammers and liars. Aside from the fact that several…read moreemployees are borderline rude right from the start and act as though you are interfering with them watching their favorite TV show (read: annoyed that you ask questions), we extensively told everyone we spoke to there that we intended to place our hot tub at 105-106, before we purchased anything. No one told us this was not possible, and instead pumped us up that is was not an issue (it is in fact a Very Big Issue!). After installing the tub, we found out that the tub absolutely would not go above 104. This was not a small point for us and a very big part of our purchase decision, so for them to tell us "Sure! No Problem" again and again before the purchase was in fact a pile of Lies. When I later called them after the hot tub was installed to ask "how do we get it up to 105-106?" we were given a long list of absolute nonsense instructions that included - I kid you not - "Open up the circuitry and snip a certain wire - oh its easy - I just read about it - remove / install a certain resistor on your own (soldering??) - you can find directions on Reddit"... etc etc etc. All Lies, and most of these lies came from the owner Micah, who changed his story every time we spoke including "well I fully informed you that it could not be done (absolute BS - never happened)" and "well its a law in California to stop it at 104" - also 100% BS - there is No Such Law. I finally gave up and called other hot tub retailers to find out that due to manufacturers wanting the "UL" stamp on their products, they set it to 104 mainly due to hot tub installations in hotels and such where there is no way to know who is using it. One company - All American in Santa Clarita and SFV - sent a far more intelligent hot tub technician to our home where we discovered through his research and my own that the machinery inside the Artesian Spa was literally and permanently set to stop at 104, meaning 100% of the BS instructions from Micah etc were Never Going To Work even if I had been stupid enough to listen to his insane directions and - again no joke - start soldering resistors inside the machinery (No Effing Way I was ever going to do that). I had to call the machinery manufacturer to finally speak with someone who explained that the Artesian unit I bought from White Swan could only have the internal parts upgraded / swapped out (at additional expense of nearly $1000) to allow it to go past 104. I passed that info along to All American who promptly ordered me the parts and installed it. FYI, All American has a service fee of $125, as opposed to the White Swan service fee of $300 (big time rip off). This is all in addition to the original install including the White Swan tech leaving valves open so water was gushing inside the machinery upon first fill up. White Swan wanted to charge me $300 for them to "take a look" but I said F-No! and made it clear that this F-up was on them and they would fix it free. They capitulated and sent someone to close the valves that should have been closed on set up (we did not know about the valves). Their "Frog System" is also an expensive joke, with parts needing to be replaced often at a very high cost, and which you can only buy from their shop. It is no better than any other system, has more parts, has huge waste produced by these plastic capsules you constantly have to change, etc etc etc. Long story short I would never, ever recommend anyone ever buy anything from White Swan. We no longer even contact White Swan for hot tub issues and just go to the vastly more honest All American for all service matters who gets the job done fast and affordably. As I said in the start: Avoid White Swan completely.

    Poseidon Pools - poolservice - Updated August 2026

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