I can not express the gratitude my wife and I both have for Miguel and Rainbow pools. We are so happy with the quality of the work he has done, his honesty, and his consistent availability to us as his clients.
Three months ago it had been nearly 3 years since we were able to enjoy our back yard. It was depressing. We had an enormous circa 1950's pool with an enormous crack in it and water bills to match. The pool took up most of our yard, and was very outdated. It had been repaired (badly) a couple of times to the point where it did not hold water and wound up looking like a giant hole with green water at the bottom.
We started getting bids 2 years ago. We met with many different pool companies, designers and a pool engineer. With each new contractor there were new words to describe how bad our pool was and what a difficult task it would be to ameliorate the situation. We heard all kinds of excuses why the pool could not be fixed. We were told it had to be completely demolished, then filled in and then a new pool would have to be excavated. We were told we should fill it in with fiberglass. We were set to start with one company, but on the day they were supposed to start, they didn't show and then the contractor called a week later saying he didn't "think it was a good idea, to renovate" and told us we should just fill it in and forget about having a pool.
We first met with Miguel in March. He came out to the house several times. He was very reassuring and professional. He explained that our pool was not as much of a disaster as we had been led to believe. He told us exactly what needed to be done, how much it would cost and how long it would take. He was spot on from every angle! He was even able to improve upon a previous design and made suggestions about how to best use the space in our yard. He also helped out with our hardscape and landscape. When one option for decking turned out to be way out of our price range, he was able to find a suitable alternative that was not only just as beautiful, but has saved us money in the long term and helped us conserve water.
Miguel was not the lowest bid we got, but he was definitely not the highest either. We wound up with a gorgeous yard that we spend most of our free time in. The process went by very quickly. The pool, now about 2/3 the size it was, fits in our yard much better. It is reinforced (like a bomb shelter) and free standing, so we can enjoy it crack-free for years to come. It is absolutely sparkling, with a french grey, pebble sheen plaster, and three spill-way waterfalls. He also put in a Jacuzzi (something we weren't even considering), and a Baja bench with a built in umbrella stand. At night the lights in the pool are so tranquil and they can even change colors. We have in-ground cleaning system and cartridge sanitizers that make the pool virtually maintenance free. We do have a pool man, who anytime there has been any issue with the settings on the pool, has notified Miguel. Whenever we have had a question, Miguel has patiently answered or come over to check the system, which by the way, we have on remote in the house. We are just so happy with the result. There aren't words... Thank you, Miguel!
P.S I truly do not understand how can Rainbow get bad reviews. This is a VERY professional company that gets the JOB DONE!!!! Very TRUSTWORTHY... read more