Thomas Pools
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This is insanely overdue. What began as a simple project we elaborated and constructed an amazing backyard from a disaster. Working with multiple designers, I reached to Thomas pools and was coordinated with Ron Osborn. I can't thank Ron and his team for a quick, seamless transformation. From planning, to quick start and efficiency thru the whole process, we became friends. They made some near imPossible possible. They stayed within budget and came thru with every aspect. I cannot recommend enough. Call them first and don't need any others. Thank you Ron and Thomas and entire team !! Kudos. You guys rock and are the best by far. My family thanks you and I thank you. Sean / Santa Clarita
This review is long over due! About 18 months ago we had the pleasure of working with Thomas Pools on building my dream backyard oasis, and I cannot recommend them enough! From start to finish, the entire process was seamless and stress-free thanks to our amazing project manager, Ron. Ron was always available to answer any questions or concerns we had, and he went above and beyond to ensure that every detail was perfect. His attention to detail and passion for his work truly shined through in the final result. Eric, at the office, has also been great to work with, in helping us with minor up-keep when we need it even long after the pool has been done. The quality of workmanship from Thomas Pools was exceptional, and we are beyond thrilled with our new pool and outdoor living space. The entire team was professional, courteous, and efficient throughout the entire project. If you are considering building a pool, look no further than Thomas Pools and request Ron as your project manager & Eric for all your other additional needs. You will not be disappointed! Five stars all around. Thank you, Thomas Pools and Ron, for making our backyard dreams a reality!
This guy is a real piece of work. Honestly just rude, horrible customer service. There are so many other options to go with. I wouldn't trust him with building a pool. Even the front of the store screams rude.
Where do I begin? We had a limited space to install a pool. The first company we contacted was unimpressive - very generalized design plan, and there were hidden costs (e.g., they said the pool equipment would be a separate cost and would not commit to a fixed amount). No thank you - that is a stupid way to conduct business in my opinion! Then we met with Ron from Thomas Pools. Within a matter of minutes of my wife and I talking with him, and hearing his ideas for our pool and spa, we knew that this was the company for us!! He kept enhancing the design, providing meaningful and well-reasoned suggestions most all of which we incorporated into the final project. We especially appreciated his concern for easy access for my wife who had dual hip replacement. The contract was very detailed and specific as to exactly what we were getting and the cost for those features. The pool excavation began about a month after we signed the contract (while we waited for the final set of plans, permit to be issued by Santa Clarita, and the HOA to give its blessing). The baby bobcat began excavation on April 3rd, and the pool was done and filled with water 4 months and one week later (almost exactly what Ron had estimated). It would have been done earlier, but our fence contractor (Art and Iron in Simi Valley - who did a fantastic job as well) was in a motorcycle accident and that delayed his part of the project. Every sub-contractor that took part in this process was very professional, personable, and most importantly - took pride in their work. Ron was here multiple times to oversee what was going on to make sure it was exactly what we wanted. For example, on the day the gunite was poured, he was here three (3) separate times that day just to check on the work! We did make some changes (such as upgrading the tile, adding more pavers and ledger stone, and some additional plumbing and electrical to enhance the final product), so we came in about 20% over our initial contract price, but it was worth it. Everyone we have had over to see the pool with its beautiful lighting, fire bowls, waterfalls, etc has expressed how much they love it!!! Of critical importance, with Ron's design of the stairs, my wife is able to get in and out of the pool with ease!!! If we were going to have another pool installed at another property, absolutely, we would have Ron from Thomas Pools handle the project. My wife and I could not recommend this company - and specifically, Ron Osborn - more highly.
Almost 3 years ago we began looking at putting in a pool. One of the bids we got was from Thomas Pools. We put the project on hold, and were finally ready to pull the trigger this summer. We contacted Thomas Pools again and were pleased to see the same salesman/project manager Ronnie who had come out 3 years prior. Since they were competitive with other companies, and local, we gave them the job. They broke ground in June. We were very happy with all the subcontractors. With any large construction project, there were hiccups and setbacks along the way but they always made it right. In one instance I was particularly critical of the spillway tile, and without question it was all re-done to our liking. Long story short, we are finally in the pool and so far very pleased with the result.
When we were looking for a pool contractor it felt overwhelming to say the least. We met a couple then we met with Ron from Thomas Pools. We could tell right away that we wanted Ronnie as our project manager. He surpassed our expectations and we definitely recommend him for your next pool project.
Thomas Pools is awesome! Tom and his entire team helped make our "dream pool" a reality! The entire team at each and every step of the process, from the initial dig, through the gunite, to the coping, tile, and finally the plaster finish were all nothing less than professional throughout! What an amazing team. Pool Party... Contact Thomas Pools! The "Dream Makers!"
Thomas Pools are awesome and we can't praise them enough. We had a slope in our back yard and knew this would be a challenge to build a pool and spa. Ron really came through for us, he is an incredible designer and had our vision. You hear of nightmares when building a pool but Ron was there every step of the way, in fact we miss seeing him now everything is finished lol. Construction is never pleasant but the crews they contract with made this process very pleasant, and we were excited every day to watch this small sloped back yard transform into our own little oasis. Ron and Tom are the best, and we can't say enough good things. Thank you both for making our dreams come true.
Ronnie, Tom & Rose have been so helpful during our pool build. We are getting closer to the finish line and will update my review with all photos (super exciting)!! Ron came out to quote us in August 2020, and we wanted to start right away; however, we had some other life demands in front of us and paused the project. We called Ron back out in May 2021 and put the project right back on track. City permits approved and our build began mid-June. Things moved quick!! Every contractor they have from electricians, tile, the dig, pool maintenance, etc. have been wonderful! I'm so excited to have our dream backyard - our own oasis! Our project took 10 weeks from the day the bob cat was delivered until completion - just in time for the next heat wave!
We are very happy with our experience with Thomas Pools. From the designing to the final execution we received wonderful customer service. All of the contractors we worked with were very nice as well and respectful. Ron was a super head contact and very accessible. Thank you Thomas Pools
Thomas Pools finished our dream pool about 2 weeks ago. After hearing all the horror stories about pool contractors doing a terrible job, go off schedule or even walk away from the job without finishing, we are so pleased to share that THIS WILL NOT HAPPEN WITH THOMAS POOLS! Ron, the Project Manager exceeded our expectations! The pool came out spectacular, on budget, and on schedule! Ron was very creative and thoughtful in the pool design! He was here a few times a week to check in on us, his contractors and the progress. He is just fantastic and really experienced. He knows what he is doing! He accommodated smaller changes we decided on during the process without additional cost. The contractors Thomas Pools use are ALL outstanding! Thank you Thomas Pools, Thank you Ron, for creating our dream pool and giving us the piece of mind all the way until the finish line!
6 months ago
Business owner information
Tom R.
Hi Bret, so happy to hear you’ve joined the family of Thomas Pools…
7 months ago
We are beyond happy with the beautiful pool Thomas Pools created for our home. It's truly everything we've ever wanted and more. The entire team paid attention to every detail we asked for, and the final result exceeded all of our expectations. They were incredibly patient throughout the whole process and took the time to explain everything clearly so we always felt comfortable and informed. The project felt smooth from start to finish, and we always felt heard. A special thank you to Aaron from Thomas Pools, who made the entire experience so enjoyable. He was fantastic to work with and made the process fun and stress-free. We couldn't recommend Thomas Pools more and are so grateful for the amazing space they created for our family! read more
Business owner information
Tom R.
Thank you, Erica! Thank you for trusting Thomas Pools to make your…
1 year ago
We couldn't be happier with our backyard transformation, thanks to Ron and Thomas Pools! From the very first meeting, Ron impressed us with his deep knowledge, warm demeanor, and genuine excitement for our project. He listened closely to our ideas, offered expert suggestions, and treated our backyard like it was his own. Ron is incredibly detailed--he anticipated issues before they arose, communicated clearly throughout every phase, and made sure we were informed and confident at every step. The final result blew us away. Our backyard is now a beautiful oasis, complete with thoughtful design touches and top-tier craftsmanship. Friends and neighbors have already commented on how stunning it looks--and we owe it all to Ron and the fantastic crew at Thomas Pools. What really sets Ron apart, though, is his kindness. He treated us with the respect and care of a close friend. He always made time for us, responded promptly to any questions or concerns, and genuinely wanted us to love the outcome. We can't recommend Thomas Pools--and especially Ron--highly enough. If you're dreaming of a backyard remodel, you'll want Ron on your team. Honestly, he's not just our pool guy anymore... Ron has become part of our family. Thank you, Ron and Thomas Pools. read more
9 months ago
1 year ago
Thomas Pools have left a great impression on this present and future customer. Very professional staff and friendly to boot! I got the very best price for my pool needs at the undisputed lower price in the valley! First impression is the only impression. Thanks again crew. read more
Business owner information
Tom R.
We aim to please Sergio glad we could be of assistance when you need…
3 years ago
This is insanely overdue. What began as a simple project we elaborated and constructed an amazing backyard from a disaster. Working with multiple designers, I reached to Thomas pools and was coordinated with Ron Osborn. I can't thank Ron and his team for a quick, seamless transformation. From planning, to quick start and efficiency thru the whole process, we became friends. They made some near imPossible possible. They stayed within budget and came thru with every aspect. I cannot recommend enough. Call them first and don't need any others. Thank you Ron and Thomas and entire team !! Kudos. You guys rock and are the best by far. My family thanks you and I thank you. Sean / Santa Clarita read more
2 years ago
This review is long over due! About 18 months ago we had the pleasure of working with Thomas Pools on building my dream backyard oasis, and I cannot recommend them enough! From start to finish, the entire process was seamless and stress-free thanks to our amazing project manager, Ron. Ron was always available to answer any questions or concerns we had, and he went above and beyond to ensure that every detail was perfect. His attention to detail and passion for his work truly shined through in the final result. Eric, at the office, has also been great to work with, in helping us with minor up-keep when we need it even long after the pool has been done. The quality of workmanship from Thomas Pools was exceptional, and we are beyond thrilled with our new pool and outdoor living space. The entire team was professional, courteous, and efficient throughout the entire project. If you are considering building a pool, look no further than Thomas Pools and request Ron as your project manager & Eric for all your other additional needs. You will not be disappointed! Five stars all around. Thank you, Thomas Pools and Ron, for making our backyard dreams a reality! read more
4 years ago
This guy is a real piece of work. Honestly just rude, horrible customer service. There are so many other options to go with. I wouldn't trust him with building a pool. Even the front of the store screams rude. read more
3 years ago
Where do I begin? We had a limited space to install a pool. The first company we contacted was unimpressive - very generalized design plan, and there were hidden costs (e.g., they said the pool equipment would be a separate cost and would not commit to a fixed amount). No thank you - that is a stupid way to conduct business in my opinion! Then we met with Ron from Thomas Pools. Within a matter of minutes of my wife and I talking with him, and hearing his ideas for our pool and spa, we knew that this was the company for us!! He kept enhancing the design, providing meaningful and well-reasoned suggestions most all of which we incorporated into the final project. We especially appreciated his concern for easy access for my wife who had dual hip replacement. The contract was very detailed and specific as to exactly what we were getting and the cost for those features. The pool excavation began about a month after we signed the contract (while we waited for the final set of plans, permit to be issued by Santa Clarita, and the HOA to give its blessing). The baby bobcat began excavation on April 3rd, and the pool was done and filled with water 4 months and one week later (almost exactly what Ron had estimated). It would have been done earlier, but our fence contractor (Art and Iron in Simi Valley - who did a fantastic job as well) was in a motorcycle accident and that delayed his part of the project. Every sub-contractor that took part in this process was very professional, personable, and most importantly - took pride in their work. Ron was here multiple times to oversee what was going on to make sure it was exactly what we wanted. For example, on the day the gunite was poured, he was here three (3) separate times that day just to check on the work! We did make some changes (such as upgrading the tile, adding more pavers and ledger stone, and some additional plumbing and electrical to enhance the final product), so we came in about 20% over our initial contract price, but it was worth it. Everyone we have had over to see the pool with its beautiful lighting, fire bowls, waterfalls, etc has expressed how much they love it!!! Of critical importance, with Ron's design of the stairs, my wife is able to get in and out of the pool with ease!!! If we were going to have another pool installed at another property, absolutely, we would have Ron from Thomas Pools handle the project. My wife and I could not recommend this company - and specifically, Ron Osborn - more highly. read more
6 years ago
Almost 3 years ago we began looking at putting in a pool. One of the bids we got was from Thomas Pools. We put the project on hold, and were finally ready to pull the trigger this summer. We contacted Thomas Pools again and were pleased to see the same salesman/project manager Ronnie who had come out 3 years prior. Since they were competitive with other companies, and local, we gave them the job. They broke ground in June. We were very happy with all the subcontractors. With any large construction project, there were hiccups and setbacks along the way but they always made it right. In one instance I was particularly critical of the spillway tile, and without question it was all re-done to our liking. Long story short, we are finally in the pool and so far very pleased with the result. read more
Business owner information
Tom R.
Awesome Matthew thank you for your trust in Thomas Pools. Most…
5 years ago
4 years ago
When we were looking for a pool contractor it felt overwhelming to say the least. We met a couple then we met with Ron from Thomas Pools. We could tell right away that we wanted Ronnie as our project manager. He surpassed our expectations and we definitely recommend him for your next pool project. read more
5 years ago
Thomas Pools is awesome! Tom and his entire team helped make our "dream pool" a reality! The entire team at each and every step of the process, from the initial dig, through the gunite, to the coping, tile, and finally the plaster finish were all nothing less than professional throughout! What an amazing team. Pool Party... Contact Thomas Pools! The "Dream Makers!" read more
5 years ago
Thomas Pools are awesome and we can't praise them enough. We had a slope in our back yard and knew this would be a challenge to build a pool and spa. Ron really came through for us, he is an incredible designer and had our vision. You hear of nightmares when building a pool but Ron was there every step of the way, in fact we miss seeing him now everything is finished lol. Construction is never pleasant but the crews they contract with made this process very pleasant, and we were excited every day to watch this small sloped back yard transform into our own little oasis. Ron and Tom are the best, and we can't say enough good things. Thank you both for making our dreams come true. read more
5 years ago
Ronnie, Tom & Rose have been so helpful during our pool build. We are getting closer to the finish line and will update my review with all photos (super exciting)!! Ron came out to quote us in August 2020, and we wanted to start right away; however, we had some other life demands in front of us and paused the project. We called Ron back out in May 2021 and put the project right back on track. City permits approved and our build began mid-June. Things moved quick!! Every contractor they have from electricians, tile, the dig, pool maintenance, etc. have been wonderful! I'm so excited to have our dream backyard - our own oasis! Our project took 10 weeks from the day the bob cat was delivered until completion - just in time for the next heat wave! read more
5 years ago
We are very happy with our experience with Thomas Pools. From the designing to the final execution we received wonderful customer service. All of the contractors we worked with were very nice as well and respectful. Ron was a super head contact and very accessible. Thank you Thomas Pools read more
3 years ago
3 years ago
Thomas Pools finished our dream pool about 2 weeks ago. After hearing all the horror stories about pool contractors doing a terrible job, go off schedule or even walk away from the job without finishing, we are so pleased to share that THIS WILL NOT HAPPEN WITH THOMAS POOLS! Ron, the Project Manager exceeded our expectations! The pool came out spectacular, on budget, and on schedule! Ron was very creative and thoughtful in the pool design! He was here a few times a week to check in on us, his contractors and the progress. He is just fantastic and really experienced. He knows what he is doing! He accommodated smaller changes we decided on during the process without additional cost. The contractors Thomas Pools use are ALL outstanding! Thank you Thomas Pools, Thank you Ron, for creating our dream pool and giving us the piece of mind all the way until the finish line! read more
6 years ago
Thomas Pools transformed our dated 1960's mess of a pool into a modern, cozy showpiece. We hired them to add a jacuzzi, re plaster the pool, all new decking, and new lighting to give new life to the eyesore of our property. They completed their job on time, offered great suggestions, and did quality work. We highly recommended Thomas Pools for a thorough remodel or even a simple plaster . read more
5 years ago
5 years ago
6 years ago
6 years ago
Business owner information
Tom R.
Thank you Steve Jansen of Stoneworks Concrete. We aim to keep…
6 years ago
8 years ago
9 years ago
Our pool was the best investment ever. Ronnie and Owner Tom are the best. We have always been able to reach out to them with questions at any time. This is our first pool ever, and not only is it personalized for our needs (built for Hass Haus Dog Lodge and our guests), but it is gorgeous and appealing to all that see it. I highly recommend Thomas Pools. They also set us up with an amazing pool maintenance guy. 10 stars read more
6 years ago
Business owner information
Tom R.
Thank you so much for your comments. Ron really cares for his clients…
9 years ago
Tom reached out to me and after a few tries to fix my plaster issue with less evasive means, we agreed that the only solution is to re-plaster. Tom had his team at my house the next day emptying the pool and chipping. That was a Friday, by Monday the pool was re-plastered and filling up and by the end of the week, the pool was started up and looked great, all free of charge. Thank you Tom for taking care of your customers. Will definitely recommend. read more
9 years ago
I just recently had Thomas Pools put in a Spool for us in our new home in Oxnard. Tom and his crew did a great job from start to finish. The attention to detail was amazing. I always knew what was next. Very affordable as well. I highly recommend Tom with Thomas Pools to help design and complete your pool and spa projects. I will be referring him to others. I am so happy our backyard looks like a resort now. read more
6 years ago
8 years ago
8 years ago
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9 years ago
4 years ago
8 years ago
Business owner information
Tom R.
Dear Mr. Johnson,…
10 years ago
9 years ago
9 years ago
8 years ago
Thomas Pools is the company you want to use! No question! This will be the third pool that I've done and this has been the best, most easiest pool construction experience I've had to date. To start, I called and spoke to Ronnie who came out right away to give us the bid. I live in an area that requires approvals from the HOA and I asked Ronnie to be quick getting back to me with the plans (No charge by the way! Met with other companies that wanted to charge me just for plans!), and that same day he sent me the design and plans for the pool for me to submit! Because of his attention I knew Thomas Pools was the right company to move forward with! Once we got the approval the timeline was seamless. Ronnie and Tom told me what to expect every step of the way. They have the absolute best, most respectful crew that works for them. I sincerely mean that I've never met a company like this that has the customer in mind in all they do. Pick up the phone and call Ronnie. Call Tom directly. You won't regret your decision. We didn't. read more
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