I usually don't write up reviews, but the experience working with Premier Pool Plastering has been flawless. They basically built a brand new pool as the only part salvageable from our existing pool was the gunite pool shell. That included building a new baja shelf, new coping, new pool plumbing/equipment/heater, and re-plastering with pebble sheen. We love our new pool and visitors are always impressed with how beautiful it looks. I also want to give out a special recognition to our project manager Sam. He was so easy to work with through the whole process. He answered questions quickly when we contacted him and went the extra mile to help us out on multiple occasions. Would definitely recommend! read more

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After living in my home for 20 years, it was time to redo the pool. After getting multiple estimates, I decide to go with Premier Pool Plastering and am thrilled with the finished product. The quote wasn't the lowest, but I felt it was reasonable for all the work that had to be done. And Mike had a great energy and truly seemed to know his craft. Dealing with him or any of his team was always professional and friendly. From the outset we worked out details, a payment plan and a schedule... As with any construction project things did not go exactly as planned, but with every setback, a solution was agreed upon, which sometime resulted in an additional charge but it was all reasonable. Mike and his team were great to work with, the workers showed up on time, and often early: And they definitely worked hard. The pool looks great and we are very happy with final product. read more

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We are so happy that we chose Premier Pool Plastering for a pool remodel project. We were only going to replace the plaster but decided to redo the whole look. We replaced the Arizona Flagstone look with a more modern look (see pictures), Staff showed up on time and performed very precise work. Sam the project manager helped and guided us along the way. He felt like a friend the whole way through. The office was helpful and very friendly. Every detail was covered. The pricing was in line with market quotes we received. The job was completed in the time frame quoted which included a weather delay and the Thanksgiving holiday. The end result was better than expected. We couldn't be happier with Premier Pool Plastering. read more

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I cannot say enough great things about Premier Pool Plastering. This is hands down the best company I've ever worked with--both professionally and personally. From the moment we first reached out, the entire team impressed us with their professionalism, communication, and attention to detail. We had a full pool plastering project done and also added a spa and bench, and the transformation is nothing short of spectacular. Every member of the team--from the front office staff, to the designers, to the on-site crew--was courteous, knowledgeable, and went above and beyond to ensure we were completely satisfied. They kept us informed through every step of the process and were always available to answer questions. Their craftsmanship is top-tier, and it's clear they take immense pride in their work. They truly listened to our vision and delivered results that exceeded our expectations. If you're considering any pool work, I wouldn't trust anyone else. Premier Pool Plastering sets the gold standard for customer service, quality, and professionalism. Thank you for making our backyard dream a reality! read more

I was back n forth when searching for help to fix my cracks in the pool and plaster. After making the decision to go with Mike and the Premier Pool plastering team, I felt at ease right away. Not only do they do phenomenal work but they were extremely responsive and well priced on the work that I needed. If you are looking to get any work done on your pool, your search is over. Hands down the best experience I've had. Keep up the good work guys! read more

Premier Pool Plastering - New tile and grout - Pool & Hot Tub Service Near Me - Sylmar, California

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Highly recommend this business! They remodeled our 50 year old pool, replacing coping, tile, plaster, skimmer and plumbing. Sam estimated the scope of work with different options and stayed hands on through the entire project. Every crew did an excellent job. They cleaned up after each days work. I thought the price we paid was reasonable. We are very happy and excited to host many fun times in our beautiful yard. Thank You! read more

We are incredibly happy with this company and their service!!!! We waited for many years to remodel our pool because we knew it was a huge job and a big expense. We knew, besides the regular plastering and re-tiling, we had to repair some cracks and leaks. After talking to several pool contractors, we decided to go with Premier and we couldn't be more pleased with the results and with the whole experience. Miguel and his entire crew are extremely nice, polite, honest, reliable, and good at what they do. This ended up being a bigger project than expected, but Miguel walked us through the whole process and gave us a really competitive price. He kept us informed and the job kept moving as planned. Also, everyone in the office are so organized and super nice. Anyway, thank you guys, we love, love, love, our pool, it came out beautiful!!!!! read more

Our pool is gorgeous! Thanks to the coordinated effort of all involved from the workmen to the very efficient administrative staff to Sam, the superlative project manager, our pool resurfacing was done to our total satisfaction. Responsiveness and communication were key factors in the timely completion of our project. Organization and attention to detail also played a major role the undertaking and, equally important, eased the potential stress of a major undertaking. Thank you to all! read more

First I want to say that I absolutely LOVE my newly remodeled pool. I think what I liked the best about the company was there customer service. It was excellent!!!!! Any questions I had were answered quickly and I felt like they really appreciated my business. I had a thousand and one questions and they answered them all. The owner Daniel is a no nonsense serious type that may seem intimidating at first but he is so serious about perfection that I believe he checked the work done after every time. AND..... he would even point out anything that wasn't right and fix it. Anytime I questioned anything he came right over to address it. I will definitely be referring this company. They were actually referred to me.oo read more

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I rarely write reviews and never write bad ones but Premier Pool Plastering is THE WORST! I wish someone had warned me, before I hired them. Stay away!!! Here's our story: We hired Premier Pool Plastering to replaster our pool a few years ago. The job went well until about 2 months after they finished. At that point, large rust spots appeared all over our freshly plastered pool. I contacted Premier. They came out and looked at our problem and blamed it on pool chemistry... on construction in the neighborhood... on anything they could think of. Finally, a few months later they eventually they came clean and admitted it was a problem with the batch of pebble tech they used. So they replastered our pool a second time. Because the problem was completely their fault, the replaster didn't cost anything but I had to pay for the water and start up, which isn't cheap. But I thought, "OK, accidents happen," and gave them the benefit of the doubt. The second replaster started the same as the first: everything went fine until about 2 months after they finished then- large calcium nodules started appearing across our whole pool. Again I contacted them. Again they blamed it on pool chemistry- even though our chemistry has been perfect and that all the pool experts I've talked to agree that calcium nodules result from a poor plastering job and not water chemistry. Anyways- end of story is that after a ton of wasted time and money- Premier did a terrible job. TWICE! And worse than that, they didn't take responsibility for their mistakes. I'm so frustrated by the whole experience that I'm trying to decide if it's worth the effort to hire a lawyer. Do yourself a favor. Hire another company. read more

We are so very happy we found Premier Pool Plastering to redo our pool! They made everything easy, kept us informed throughout the whole process, and were extremely timely, personable, and professional throughout! The work was totally top-notch and we can't say enough about Mike and his fine team! We had some electrical and plumbing issues that were unforseen and Mike, Miguel and their team really amazingly fixed all of it promptly, and helped ensure the city inspection went super-smoothly! You really can't beat Premier Pool Plastering and we thoroughly recommend them wholeheartedly! read more

We had our pool tiles replaced several weeks ago. Premier Pool Plastering did an amazing job! Sebastian & Cynthia always went above and beyond to make sure everything was going smooth. I love the fact that everyone is family, and works so well together. They always cleaned up after themselves and the project was finished on time as promised. Overall, excellent customer service and workmanship. My husband & I truly appreciated their communication with us as the job was being completed. We highly recommend using them! A special shout out to Cynthia for her impeccable organizational and communication skills! Great follow up! read more

I was so bummed that we needed to redo our very large pool! The recent earthquakes, along with our special geological situation, led to some significant cracks in our pool. Obviously these needed repair, with a replastering of our pool. From the initial appointment all the way through the end of the process, everyone we worked with was friendly and informative. Mike was our project leader; he gave us the estimate, was onsite for the beginning of all major components of the project, especially the repairs. And, while I am always super polite, I can be a bit of a pain, as I ask a million questions! I'm so thankful that all the ladies in the office (Marisol, Gaby) who responded to my many, many, emails were very patient and detailed in answering all my questions. Our pool needed some extra TLC in the start-up service component, and Enrique, the technician was on top of everything and came as many times as he needed to (more than just the 5 as part of the contract) to make sure that everything was perfect in our pool. While this unexpected expense was not the best news, I am so glad that we went with Premier Pool Plastering. The repairs look super solid, they preserved our existing tile, and went above and beyond in their customer service. I do not want to need their services in the future, of course, but I will recommend them to anyone who needs work done on their pool. Check out some of my pics to see their great work! read more

We would absolutely recommend Premier Pool Plastering to others looking to redo their pool. Our project manager Sam was onsite to oversee his team and provide us with detailed updates. The various Premier employees who worked on our pool over the two weeks were friendly, hardworking and conscientious. We are very happy with the end result! read more

Pictures say a thousand words! From beginning, to when the pool was completely replastered I felt confident that it would turn out great and it did! We worked with Mike along the way from the quote, to seeing him do some of the critical patching work we needed to reenforce cracks we had in the past. The whole team was very professional and I can't recommend the more! read more

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When our 70 year old gunnite pool sprung a leak last winter, we gathered quotes from several different contractors. The prices ranged from expensive to "you've gotta be kidding" expensive. Sam from Premier came across as earnest and sincere. He answered all of my questions, addressed every concern and quickly provided a detailed and very competitive quote. We ended up having our pool re-plastered with a pebble finish, handrails and ladder steps replaced and all copper plumbing from equipment to pool, including the skimmer and old out of code drain, replaced with PVC. A huge job, needless to say! When Sam and his team arrived they were all very professional, efficient and left the job site virtually spotless every day. Not only did they do an incredible job, they did it quickly and well within the proposed time frame. If your pool needs some TLC, look no further than Sam, Christine, Marisol and the Premier Pool Plastering team. I only wish every contractor experience were as pleasant as this! ***** read more

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We've never had a better contractor than Premier Pool Plastering. We needed our pool to be plastered and received some estimates. We chose Premier because the cost was reasonable and they had done an excellent job on a friend's pool. Within two weeks of agreeing on a contract the work was completed exactly as specified. Mike Preciado guaranteed that it would be and he kept his word. He was very easy to work with and always available. Their crews showed up on time and worked very professionally. It's a family owned business and you could see the pride they showed in their workmanship. read more

Sam and co. are the absolute best. Professional, on time, knowledgeable (and happy to explain things!) and - no small thing - they're just good people. Could not recommend them more. read more

We replastered our pool with Premier Pool Plastering and were very pleased with the results. Sam was readily available to answer any questions. The price was competitive when compared to other plastering companies. They were ahead of schedule. They worked with us when we decided to keep our old tile and contracted with a very good tile person. The end result was excellent. They had someone visit 5 times after finishing the plastering to balance the chemicals (included in the price). They also sent someone to program the iAqualink and they taught me how to do it. This is a family run business and you can tell they are a highly functional family. We highly recommend Premier Pool Plastering read more

Our pool was finished today! On time and on budget, except for some unexpected things, like an old pool pump that broke. Daniel and his team were great! On time, tidy, did the work as promised, and pleasant to have around. Both Daniel and his front office were communicative, clear in their paperwork and always available for questions or issues. We highly recommend their work. read more

Premier Pool Plastering - Pool & Hot Tub Service Near Me - Sylmar, California

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Great Job by Mike Preciado and the Entire Premier Pool Family Team! We are very happy with our pool replaster job done by Premier Pool Plastering! read more

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We love our new pool! Daniel at Premier Pools and Spas was great to deal with, he was honest with what to expect and the finished result exceeded our expectations. Everyone he sent over was respectful and really cared about their work. I got a few other bids that were twice and one that even 3 times more than what Premier quoted us. You're in good hands with this family owned business of pool artists. read more

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I am extremely happy with premier pool. Mike the owner is extremely professional and on top of his business. They were able to plaster our pool within less than a week. The cost was very competitive and fair. The service met our expectations and beyond. I highly recommend you look no further. The start up service was amazing! The office staff were very professional as well. I definitely would recommend them to family and friends. Thank you premier pool for the superior services. Best: Ruby and Leo read more

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Messaged the company for a quote. I sent them photos via text message given the phone number I was provided with and it's been 6 days later and I have not heard back from them. I even followed up on a message on yelp letting them know that I sent the pictures and I could see that the message was read but I received no response. I'll be taking my business elsewhere. read more

We have been using them for years starting with replastering our pool. We have used them over the years for any problem we have with the pool including replacing the salt system, installing safety rail and periodic cleaning of the tiles. This a family run business and always a pleasure to do business with read more

My pool needed to be re-finished and the patio concrete had seen better days. Daniel and Marisol walked us to the pool tile and plaster finish selection. The tile and pool finish work is superb. They also did an amazing job replacing the patio concrete. Our pool and patio looks great! read more

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Here's the list of all the things that went wrong....and the owners are liars - one lie led to another!...and they're lying about how they didn't collect $12,100 in money when they did collect $15,800...they were paid in full for the coping-they were paid IN HALF for the pebble finish as it was not the color we wanted-so we paid HALF of 5,200 because we're 50% happy!....Marisol and Danny, please do not lie - folks, message me if you want!! You want to make this right and get 5 stars? - come and take out the wrong White Mini Pebble surface that was due to "human error" (lie) and put in the Aqua White Mini pebble we ORDERED instead and we'll give the rest of the surface money of $2,600- what do you say to that? THINGS THAT WENT WRONG WITH OUR POOL RE-MODEL..... - broken drain down spout in sidewalk concrete - never corrected - broken horizontal drain pipe in sidewalk concrete - corrected - wrong concrete grey coping color installed - corrected by ANOTHER company - New coping not covered when pool tile and grout were installed-coping stained and will not come out! - FINALLY, wrong color mini pebble surface - we wanted AQUA White - we got just White mini - as they say "human error", we don't believe this, as we heard there was NO SUPPLY of Aqua White Mini in the US and we asked them if they had it and they said yes!! - we believe Premier just wanted to "get the job over with".... - and a worker either Marvin or Jesus, one of the tile guys - one guy stole our concrete stamper/tamper tool that was ours - $40 bucks....nice huh? I ask you, what kind of review would you write someone coming to your own house with all theses mistakes? read more

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Way overdue to write a rave review of Miguel and all the teams he brought together to finish our replastering job right on time earlier this year. This was a major expense for us, so did plenty of research, multiple bids, etc., and we're so glad we went with Premier. consistent, excellent communication, and Miguel was frequently on-site to supervise crews that were tidy, focused, and professional from start to finish. Any bumps along the way (our concrete was ancient and produced way more dust than expected, for example) were handled efficiently with no slow-downs in workflow. Front office was always responsive and the few minor issues were resolved quickly and always to our satisfaction. Miguel followed-up after the job was done and has always been responsive to any questions or concerns. Really can't recommend them more highly and we're so glad we didn't just go for the lowest bid, because we definitely got our money's worth from Premier! read more

From start to finish, premier pool plastering and everybody they sent out was professional, came when they were supposed to, did a great job, and could not have been nicer. Even the minor mix-ups were quickly corrected, with tile guys showing up and doing the last minute job despite a nearby fire, and gates that inspectors had issues with fixed almost immediately. Everybody was terrific ;the plasterers, the tile guys , the alarm installers, the gate repairman, start up man, alfonso, The office people, Marisol and Gaby, and Daniel, the president. Getting a pool re-plastered is a big job with lots of stages and we really appreciated how well every aspect of it was handled. Thanks to everybody at premier pool! read more

Our pool was cracking, loosing water after 16 years and needed a face lift. Daniel was accurate with his bid and his team did a great job on our pool! Showed up when he said and now we are refreshed and beautiful! Looking forward to another 16 years! Thank you! read more

Great guys! They a great job re-plastering the pool and installed a beautiful row of new tile. Mike is a real nice guy and a real pro! Mike M. - Pasadena read more

I am the owner/builder for a new pool and I had no referrals for a pool plastering company. I did some Google searches for my area. Premier looked good, but so did one other. However further inquiry revealed the other company did not want to do the required acid wash, because the other company did not want to risk streaking. So, I went with Premier. They gave me a slightly better price than the other company and included the required acid wash. The quote was straight forward and they were on time on the day of the plastering. I decided to go with something called Quartz Scape (finer aggregates than mini pebble). They plastered, acid washed and filled the pool same day. This company also offers pool startup. I elected to do it with them for an added cost to keep it all under the same roof. The pool startup lasted 5 days and they started the very next day after plastering. The plaster is beautiful and we have already had compliments from people who came over to see it. We chose a light blue color, but they have many options. I was concerned initially not knowing who to go with. But we made the right decision. We are VERY VERY VERY HAPPY with Premier Pool Plastering. Thank God we went with them. read more

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I am so happy I had this company do my pool. It is beautiful!! This crew is top notch and I highly recommend! I am a decorator and a painting contractor here in the LA area. Premier has done many of my clients pools and they look amazing. But I got to see the crew and the entire process. And they were professional and clean! And they are highly knowledgeable ! Thank You to all at Premier! read more

We had a great experience with this company when we renovated our pool. They were so professional, and communicated with us every step of the way. They always came on time. They worked in teams which was awesome it made us feel confident that they are specialists in what they do. There was a demolition team, plumbing team, tiling team and the most exciting team for us was the plastering team. The plastering process started early in the morning and by early afternoon our pool was finished so beautifully. Everything went so smoothly. Job well done we are happy customers. read more

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My pool looks beautiful. Workers showed up , did their job and cleaned up when they were done. I am so happy with my new ( remodeled) pool. read more

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Premier Pool Plastering is an A-1 company! We called them back because they did such a great job 3 years ago replastering our pool. This time we needed leak detection. We were losing water too fast to blame on evaporation. Sure enough, they did a test and found the leaks in our PVC pipe network. The work to replace the bad pipes buried under the concrete took a few days and now the leak is completely gone. In this age of drought and water conservation, that's especially the right thing to do. I highly recommend Premier Pool Plastering! read more

The company is extremely disorganized. They called me three times 3-4 days before to confirm the appointment. On the day of appointment they did not show up. I called them and the person over the phone said that "sorry, our workers are on vacation and we can't do your work!" Absolutely unprofessional , they didn't even call to let me know that appointment is cancelled. I took the day off for them and lost my wages because of them. When I pressured the person over the phone that I need this service and can't afford cancellation, she mentioned that according to the contract, they are able to "change the appointment time and date without prior notice!!" and there is nothing that I can do "according to the contract" What a joke and what a waste of time. By the way their prices are absolutely insane and high. I do not recommend them to my worst enemies. read more

We spent alot of time researching and getting different quotes with different companies. We chose Premier Pool Plastering because since the beginning dealing with Daniel one of the owners, he gave us a very good feeling that he and his family owned company know what they are doing. We was also very competitive with his quote for replastering and replacing our pool tile. From the beginning to the end, I cannot emphasize how AMAZING it was to do business with this company. Very well organized and very professional. Marisol the office manager, and Daniel's daughter is a pleasure to deal, she answered all my questions and requests in a very good timely manner. WE HIGHLY RECOMMEND this company. We are extremely happy with the work done, and we are now swimming in our own private lagoon. Thank you Daniel and the whole family for making this project a very delightful reality. All the best and wish you a very successful future. I will refer as many family and friends to your company. read more

Premier Pool Plastering - Pool & Hot Tub Service Near Me - Sylmar, California

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This review is coming 18 months after the job so take it for what it's worth. I am posting this review since it is something that I would have liked to have known before parting with what I consider no small chunk of change. I am very disappointed with the plastering of my pool. There are several spots where the plaster appears to be spread so thin you can see the gunite beneath (pictures included). I reached out to the company early this year and provided pictures. I was told my issue was due to the wildfires in my area (Granada Hills, October 2019), and could be rectified with a light acid wash which they would be glad to provide. This made no sense because the ash at the bottom of the pool, which was promptly cleaned out, was uniform and the issue is with the spots. These spots are clearly an inconsistent finish and are a noticeably different texture than the rest of the pool. read more

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We hired Premier Pool & Plastering a year after we had initially gotten a quote from them, and several others, for our pool remodel project. Premier was not the lowest bid, but Daniel Preciado impressed us so much with his honesty about what we needed to focus on, that we hired them once it turned Spring. They provided an updated quote and got started within a couple of days. The crew was here, on time, each day they were supposed to be; and typically left the pool area pretty clean when they would leave. There were a few times when we didn't know if anyone was showing up that day, but a quick call to Marisol in the office usually cleared that right up. Besides one small mistake on our cement around the pool filter, the craftsmanship for piping, cement, plaster and tile was exceptional! We are very pleased with the way the pool came out. The tile work and the plastering are basically perfect, and the new drainage and filtering have made the pool come alive. read more

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