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    Thomas Cleaners & Tailors

    4.2 (54 reviews)
    Open 6:30 am - 6:00 pm

    Services - Thomas Cleaners & Tailors

    Clothing alterations

    Clothing mending and repair

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    Zoe L.

    I do not enjoy writing bad reviews, but in an effort to save the next persons dress...here you go. This beautiful dress was brand new and was the most gorgeous dress I have ever seen and I felt so beautiful and happy in it and just needed a TINY clasp added to keep my chest in. The fabric was in perfect brand new condition. I dropped it off at Thomas cleaners at 9 am with the promise that it would be done by 3 pm. I called at 3 and it was still not done. I was given an estimate of another 45 mins, so I agreed and came around 4:10 to pick it up. The owner had added press clips instead of the tiny hook I asked for. And they were spaced oddly so that my chest wouldn't even fit properly. I told them that wouldn't work and I needed a tiny hook like the one that came on the dress. (It was small and missing just one piece) The owner then agreed to exchange the little push clips for the hooks I asked for and I returned 20 minutes later and this is what they gave me. I am just so sad. The fabric on my dress is damaged and has been sewed completely through so that thread it showing on the front. I tried the dress on for them to show them exactly where the clasps needed to be and these Massive clunky clasps were carelessly sewed on leaving damaged fabric where the wrong clips had been put. Im so disappointed and upset. But I didn't want them to touch the dress again after what they've already done to it. They offered no apology nor any sense that they had damaged my beautiful dress. Do not go here for alterations of your precious pieces. I returned the next day because I tried it on and it was horrible the way the clasps were sitting and the damaged fabric. We came in calmly to explain how this wasn't going to work for us because my mother is getting married tonight and now I need to buy another dress. The owner and his wife were there and the wife was most unpleasant. Raising her voice with us and telling us they did nothing wrong. We didn't want to fight with them or give them a hard time we just wanted to replace the dress for the wedding because the work they did is unacceptable. The wife continued to accuse us of scamming and shouting that she would not replace the dress. I had to step out because I was trying to not to cry while my husband calmly tried to reason with them. As a business owner, when one of our customers is not satisfied due to one of our shortcomings we make it right, whether we do he job again or refund them. I trusted this couple based on the outstanding reviews online and left entirely upset and devastated. Now I have to look for a new dress hours before the wedding and am out the money for this dress I brought to them since it cannot be returned. This is not how you do business.

    Good but kinda inconsistent, expensive and slow.

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    13 years ago

    I used many cleaners and this is the best out o.f the best. Friendly fast and you're going to be surprised how nice it is steamed

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    11 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    13 years ago

    Great service and prices. Place looks a bit shady but best place around for both dry cleaning and alterations!

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    12 years ago

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    11 years ago

    This is a great family owned business with decent pricing and good service.

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    Page 2 of 2

    Ask the Community - Thomas Cleaners & Tailors

    Review Highlights - Thomas Cleaners & Tailors

    Lee and her family are so kind and caring.

    Mentioned in 4 reviews

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    Precision Alterations - The prefect fit for that special day! Wedding Dress, bridesmaid Dress, Suits and kids attire.

    Precision Alterations

    (3 reviews)

    They did an absolutely fantastic job! I had a number of different jeans that needed to be…read moreshortened. They were all different brands with different types of hems. They not only looked great but they also fit perfectly afterwards. They have very reasonable prices, friendly employees, and quick turnaround. I HIGHLY recommend them!

    Horrible experience. NO bride should go here…read more I needed to have my measurements taken professionally because my $3000 wedding dress was being made by an overseas designer, so accuracy is obviously important. The entire experience was entirely unprofessional. First and foremost, the entire store is ONLY men's clothing. My designer provided us a form with diagrams of where the measurements need to be taken. The woman who did them did it in the middle of the store (in front of everyone) and did not take into account my clothes. I had brought something appropriate to wear to have measurements accurately taken and they said it was unnecessary. I also brought the shoes I would be wearing with the dress. The designer SPECIFICALLY said to have measurements taken with the shoes on. Instead she insisted on no shoes, over top of my clothes, and including the bra I wouldn't be wearing with the dress. She only filled in about half of the measurements requested on the form. She seemed rushed and uncommunicative, mostly because she didn't speak ANY English. I was unable to explain why it was CRUCIAL I have all measurements requested on the form to be filled out, and she dismissed my requests. I decided that this was unacceptable, took my unfinished form, and promptly left. The whole experience was very impersonal and awkward to have done in front of about 7 other individuals who were standing right there within 5 feet of me. I wouldn't trust them to properly take my measurements for ANY dress, let alone my wedding dress.

    Thomas Cleaners & Tailors - sewingalterations - Updated May 2026

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