Will is an excellent mechanic, honest, upfront, and transparent about everything with your vehicle…read more Great pricing, fast, and thorough work. I recommend this shop to everyone I know!

Very responsive, can get you in same day and fairly priced!! The owner is wonderful, this is the…read moreonly place I'll take my car from now on. Highly recommend for any repairs or maintenance on your vehicle

We had a great experience at that dealership, like Ive mentioned before they did great job taking…read morecare of our purchase and helped get the dent fixed. Definitely recommend!

Purchased my car from here and Valeriya helped me out. She was able to answer all of my questions…read moreand get me in and out in a timely manner. Also financed through them, very competitive rates.

Mears Automotive is GREAT !!…read more I've been taking my Mercedes GLC 300 there since the warranty ran out two years ago. I am very impressed not only with the professionalism and great skills of the technicians, but the very helpful and friendly staff that greet you at the front desk. They always find the time to work me in to their busy schedule when I need their help the most. The prices here are very reasonable which makes their great service even better. I'm hooked on the outstanding abilities of Mears Automotive. This place always works wonders and I am extremely satisfied. I just want to spread the word because finding a great automotive repair shop is a challenge. So when you find a gem like this one you not only keep coming back, but I'm proud to tell you about them.

The owner, Nate, is just an all star, very friendly, patient and personable. He and his team really…read morehelped me with the process of estimating my unexpected damage and what I needed in order to sell my baby when the time to say goodbye came. Nate offered a decent price and I couldn't say no, I'm sure she will treat you well like she has me for the past 6 years. I will be coming for my preventive maintenance checks for my new car. Thank you, Mears Automotive!

Car is TRASH! It's been in the shop since week one. The windshield wipers motor was out, no spare…read moretire and I was out of $1800 cash week one because a tire blew on the highway. Come to find out it needed tire sensors and new tires all the way around. The warranty I paid for is not honoring repairs. I have had nothing but issues and have only driven the vehicle 4x's. The transmission light is on, there's a leak in the sunroof, it's leaking oil, and needs motor mounts. Apparently there is no lemon law on used cars ... imagine that. Can't get plates because the bank IDW goes through won't release our titles. Oh and IDW won't answer their phone, probably because online it says they filed bankruptcy. I'm out of $14,000. Tried to sell the car and it's only worth $6,000. Worst purchase I have ever made!

If I could give ZERO stars, I would. Indy Wholesale Direct LLC of Carmel absolutely took advantage…read moreof me and sold me a complete luxury lemon while smiling in my face. I paid $10,000 CASH for a 2011 Mercedes ML350, plus $1,000 for a so-called "warranty" that was completely useless. The SECOND they got my money, the friendliness disappeared. The car was never detailed, had no gas, and wouldn't even start when I picked it up. I was told "don't worry, it's just a diesel." That was a lie. The car broke down multiple times THAT SAME DAY. I had to PAY for my own tow while they dodged every question and gave me a ridiculous "code" to start the car. They swapped out the starter but ignored everything else that was wrong. I had starting issues, an oil leak, and electrical problems. They kept my car for WEEKS, pretending to work on it, only to say they "couldn't figure it out." When Mercedes finally looked at it, they found over $14,000 in repairs needed -- things Indy Wholesale either knew about or didn't care enough to check. And of course, they refused to help me, hiding behind "AS IS." I had the car less than 90 days and had to sell it for $8,000 LESS than I paid. Indy Wholesale Direct LLC Patrick, Aaron this is me calling you out: you knowingly sold me a bad car, you refused to stand behind what you sold, and you left me to deal with the mess alone. To anyone considering buying from this place -- especially women buying on your own -- RUN. Don't walk. RUN.

They buy used cars at auction and can sell for cheaper. That is all you are getting from TruWorth…read morein Carmel. I purchased a Volvo S60. The salesmen don't know anything about the cars except what you can read on the internet and what they may have read on a brochure. When I bought my car it had 2 key fobs. One did not work. Grant, the General Manger, stepped in and told me three solutions: 1. Keys are too close together 2. Keys were in valet mode 3. get them reprogrammed at Tom Wood Volvo. I tried all of his solutions. Tom Wood Volvo informed me the second key fob wasn't even to the car I purchased. I took the key fob back to TruWorth on Friday, Nov. 29th. Grant, the General Manager, took my key fob and said he would get back to me on Monday or Tuesday. Grant, the General Manager, never got back to me. I reached out via 13 texts, 4 phone calls, and 2 in person visits with a 31 business day period. I do feel bad for the other employees who have to cover for Grant, the General Manager. He was either busy, "would get back to me", or out of the office. All I wanted was the second key because with a Volvo you have to have both keys to use some of the remote and app features, like remote start. After I contacted the Better Business Bureau magically Grant touched base. He let me know he had 7 other cars in the same situation as mine. I respectfully told him, I only care about my car. There is a problem with an attention to detail if 7 others are facing the same issue. The following day I went to Tom Wood Volvo and they had a key in stock. They had keys in stock the entire time, but TruWorth refused to acknowledge this, because they needed to again buy key fobs in bulk and not just one key fob. So, if you want lack of attention to detail, no communication, and zero customer service see Grant, the General Manager, at TruWorth. Also, after negative reviews are left they have an employee, like Ash, or family members Heather Hourigan (Ed Hourigan owns the Carmel TruWorth) leave a positive review to skew their rating on Google.

I read through the reviews but noticed most of them are in regards to buying cars and also the…read morepeople reviewing do not really have a lot of reviews so it's strange they took the time to write one really negative review. I can't speak to the buying process as they came up as an option to sell when I priced my vehicle through Kelly blue book. They were quite easy to work with and I interacted with several people, Ash, Chris, and Grant. Grant also explained to me that if you sell them a car that is a 2017 or newer, they split the profit of selling the car with the client. Who does that?! He said they have given over three million back to their clients. I had to go back to pick up my check on Monday because their finance department wasn't there in Saturday, but I would definitely recommend selling through them.

I'll start off saying I did not buy a car at CarMax...this time. I got financing to buy a car. I…read moregot into the car I wanted and I test drove it. Then I came to the realization that the hints being dropped on me by the universe -- from sources everywhere -- indicated it's just not the time to buy the car I was going to buy. So why the five star review? I got honest advice from my salesman, all the way through the deal. Buying a car is a non-trivial financial decision; you want a person of integrity on the other side of the desk. And that's what I got. I found a BMW z4 that, while it's not the M2 I've always wanted, was one of the lowest priced, best condition vehicles of its kind available; in fact the price was "jump on this now" reasonable. So I decided to inquire. My sales consultant was Quinn Luckie. I walked in, intending to buy a BMW z4 *if* I could get a decent offer on my current car; a Volkswagen GTI. Carmax offered me a very fair price, and I wouldn't have to deal with 19 year olds wanting to take test drives, ruining my clutch in the process, so we had a deal, on the spot. I didn't want to let the z4 get away so I was willing to transfer the vehicle, get financing, and sell my car to CarMax on the spot. Quinn slowed me down (here's where the integrity slips in). He informed me that the process -- since I was transferring the car from another state -- was a bit different than I'm used to, so I backed off. After all, the car I wanted was reserved for me. So I went home, found a loan with the best rate, researched insurance, and got ready to show up a little better informed when it was actually time to do business, and then waited for the car to arrive. That took a while. CarMax addressed that. When I showed up for the test drive, the offer on my GTI hadn't changed a bit, so everything was in order. The z4 was spotless and ready to go. I was excited when we put the car in motion but things just didn't line up. Believe it or not, part of it was I didn't feel like the z4 had the fun factor I was looking for (?!!), so my partner and I decided to think it over for the evening. And I passed. I can be smarter with my money right now. Wait for an M2. Quinn gave me a hint about an M4 -- and I looked -- but I'm not going to put him through two car transfers just to balk. It's just not the time, right now. But when it is time, I very well may try Carmax again. For now, there's a hell of a roadster available for sale and you should jump on it if you're looking for one. Ask for Quinn.

This was my second vehicle purchase through CarMax. My first experience was great, which is why I…read morecame back. The first car I purchased was in excellent condition, and I never really had any issues with it. This time around, though, the process started off really frustrating. I had a vehicle shipped in at the end of April and was originally told it would be "ready to drive" sometime between May 2nd and May 7th. The app showed it had shipped, but a week later it still showed the car hadn't arrived, and nobody from CarMax proactively communicated any delays or updates. I had to keep calling myself trying to figure out what was going on. I was eventually told the car wouldn't be ready until May 12th, which became an issue because my trade-in offer expired on the 11th. When I went into the store, I was basically told I'd have to restart the entire trade-in process because they couldn't extend the offer. At that point I was extremely frustrated and honestly considered walking away from the deal completely. Then, 30 minutes after leaving the dealership, I got a call asking when I was coming in to test drive the car. Turns out the vehicle had actually been ready, and I'd been given incorrect information by the store. The entire experience completely changed once I worked with Lisa. She was absolutely phenomenal and honestly saved this deal. If I had worked with her from the beginning, I truly believe this would've been a smooth two-day process instead of a stressful two-week one. She was knowledgeable, communicative, kind, and made everything feel effortless. If it weren't for Lisa, I probably would not have completed this purchase or recommended CarMax afterward. She was an absolute gem, and I cannot say enough good things about her. Thankfully, I finally got my vehicle and am loving it so far.

Craig Miller is very knowledgeable RV person. Gave us an excellent price on a 2 yr old Winnebago…read more Made sure everything was working and had a 30 day warranty that was honored. Highly recommend. Duane and Vicky Henderson

Craig and Luis are the nicest guys and really helped us be prepared for our first (of many) camping…read moretrips in our new Motorhome. They were very informative. For several months we shopped for the perfect RV and as soon as Craig found one with all the features we wanted, we bought it. We love these guys!!

Scammers. My son thought he was getting a car from here (even though I told him not to) only to…read morefind out 1 month later from the bank that they were getting sued so they didn't send the rest of the paperwork for his loan or title to the bmv. Shortly afterwards he received bankruptcy papers in the mail from them so they knew they were filing whilst taking peoples money!!! Run far away from this place and the owners.

Love my Murano!! Thank you guys! They have so many variety of different cars, You can definitely…read morefind the car that you want for a great deal. The stuff is very helpful and i would highly recommended it

I will never take may car here again. I took my car in for some general maintenance. One of the…read morethings I asked them to do was to replace both headlights. They charged me over $300 for both. Less than a year later one light is not working again. They are now telling me that the warranty on the headlights is 90 days. I've been driving for 40 years and I've never had to replace headlights after 1 year

First of all, I will never bring a car to Miller Auto Care for any reason after too many issues…read morewith them. I made an appointment to have Miller go through a list of things that i wanted done or checked for a new purchase of a classic car. I was told to wait 3 weeks before bringing it in, and to buy a car cover. After waiting 3 weeks, my car sat in their lot for 4 weeks before Miller began working on it. That was irritating, because I could have been enjoying my car for those 4 weeks instead of watching it sit in the lot. Once the car was in for service, I thought that it would be kept in the garage,. but was I wrong. I drove by Miller's shop one Sunday, and my car was sitting on the north side, in the rain without my cover on it. That was aggravating, so I drove around the building to look at it on a Sunday, and my doors were not locked, and another classic car next to mine was also sitting within feet of the road unlocked. That was totally irresponsible!!! My biggest gripe after the wait, was that Miller's mechanic who worked on my car did not check his work. I had a new windshield wiper control module installed, and when I pressed the washer button it worked. The, when I just turned on the wipers, the pump was spraying water on the windshield. I immediately returned to the shop and the owner determined that it was a defective module. The work was not checked!! My fuel gauge did not work correctly, and the shop told me that i had a leaky gasket on top of the gas tank that at attached to my gasoline sending unit, so they changed out the level sensor and installed a new gasket. I took off with the car with my fuel gauge registering a nearly full tank, but 70 miles down the road, the engine shut off with my fuel gauge showing that i had a 3/4 full tank. I called the shop and was asked if I had gasoline in the tank, and I replied that my gauge was showing 3/4 full. The technician who I was speaking with told me that Miller Auto always checks the calibration of the float sensors when they change them. Apparently, once again, the technician who worked on my car did NOT check his work. Fortunately for me, the man who owned the home where my car shut down gave me a 5 gallon tank of gas. The engine fired, and I went directly to a gas station. I called Miller back to let them know That I would be returning my car to them that day. The technician waited an extra half hour for me after closing hours. I have not taken the car to another auto repair shop to actually calibrate the sensor. One of the items that i asked Miller to do when I dropped it off the first time, was to change all of the fluids. When I got my first car back, it overheated, and when I checked my radiator, all that it contained in the cooling system was water, and no anti freeze. My cars, when not being driven are always kept in a heated and air conditioned garage, and luckily it was not kept outdoors during winter weather. While my first car was at Miller, before I got it back from them, I took a second vehicle (also an older car) to them to adjust the windows to fit tighter. The second car sat in the lot for 3 weeks before they began working on it. After 2 weeks, I picked up the car, and the "experts" at miller did not know how to adjust the door glass to make it seal properly. I had high hopes for Miller, but now I cannot recommend that anyone wanting to have a classic car worked on use them. It was the most disappointing experience I have ever had with a repair shop! Businesses are only as good as the person working on your vehicle, and my mechanic was less than competent, careless and irresponsible.