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    TruWorth Auto

    2.9 (69 reviews)
    Open 9:00 am - 5:00 pm
    Updated 1 month ago

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    Ask the Community - TruWorth Auto

    Review Highlights - TruWorth Auto

    Found everything I wanted but was located in Carmel which was at least 3 hours away and they would be closed by then.

    Mentioned in 5 reviews

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    CarMax

    CarMax

    (137 reviews)

    I'll start off saying I did not buy a car at CarMax...this time. I got financing to buy a car. I…read moregot into the car I wanted and I test drove it. Then I came to the realization that the hints being dropped on me by the universe -- from sources everywhere -- indicated it's just not the time to buy the car I was going to buy. So why the five star review? I got honest advice from my salesman, all the way through the deal. Buying a car is a non-trivial financial decision; you want a person of integrity on the other side of the desk. And that's what I got. I found a BMW z4 that, while it's not the M2 I've always wanted, was one of the lowest priced, best condition vehicles of its kind available; in fact the price was "jump on this now" reasonable. So I decided to inquire. My sales consultant was Quinn Luckie. I walked in, intending to buy a BMW z4 *if* I could get a decent offer on my current car; a Volkswagen GTI. Carmax offered me a very fair price, and I wouldn't have to deal with 19 year olds wanting to take test drives, ruining my clutch in the process, so we had a deal, on the spot. I didn't want to let the z4 get away so I was willing to transfer the vehicle, get financing, and sell my car to CarMax on the spot. Quinn slowed me down (here's where the integrity slips in). He informed me that the process -- since I was transferring the car from another state -- was a bit different than I'm used to, so I backed off. After all, the car I wanted was reserved for me. So I went home, found a loan with the best rate, researched insurance, and got ready to show up a little better informed when it was actually time to do business, and then waited for the car to arrive. That took a while. CarMax addressed that. When I showed up for the test drive, the offer on my GTI hadn't changed a bit, so everything was in order. The z4 was spotless and ready to go. I was excited when we put the car in motion but things just didn't line up. Believe it or not, part of it was I didn't feel like the z4 had the fun factor I was looking for (?!!), so my partner and I decided to think it over for the evening. And I passed. I can be smarter with my money right now. Wait for an M2. Quinn gave me a hint about an M4 -- and I looked -- but I'm not going to put him through two car transfers just to balk. It's just not the time, right now. But when it is time, I very well may try Carmax again. For now, there's a hell of a roadster available for sale and you should jump on it if you're looking for one. Ask for Quinn.

    This was my second vehicle purchase through CarMax. My first experience was great, which is why I…read morecame back. The first car I purchased was in excellent condition, and I never really had any issues with it. This time around, though, the process started off really frustrating. I had a vehicle shipped in at the end of April and was originally told it would be "ready to drive" sometime between May 2nd and May 7th. The app showed it had shipped, but a week later it still showed the car hadn't arrived, and nobody from CarMax proactively communicated any delays or updates. I had to keep calling myself trying to figure out what was going on. I was eventually told the car wouldn't be ready until May 12th, which became an issue because my trade-in offer expired on the 11th. When I went into the store, I was basically told I'd have to restart the entire trade-in process because they couldn't extend the offer. At that point I was extremely frustrated and honestly considered walking away from the deal completely. Then, 30 minutes after leaving the dealership, I got a call asking when I was coming in to test drive the car. Turns out the vehicle had actually been ready, and I'd been given incorrect information by the store. The entire experience completely changed once I worked with Lisa. She was absolutely phenomenal and honestly saved this deal. If I had worked with her from the beginning, I truly believe this would've been a smooth two-day process instead of a stressful two-week one. She was knowledgeable, communicative, kind, and made everything feel effortless. If it weren't for Lisa, I probably would not have completed this purchase or recommended CarMax afterward. She was an absolute gem, and I cannot say enough good things about her. Thankfully, I finally got my vehicle and am loving it so far.

    Bentley Indianapolis - Brake pad warning and light.

    Bentley Indianapolis

    (22 reviews)

    WAITING 3 WEEKS FOR RESOLUTION. DO NOT BUY USED VEHICLES FREOM HERE. I purchased a 2023 Range Rover…read moreSport Dynamic from Bentley Indianapolis on January 13. My sales representative was Roger Salazar. I bought this vehicle with the understanding that it had about 18 months of remaining factory warranty. That was a key reason I moved forward with the purchase. Just before the car shipped, I was informed of a camera issue. I was told it was minor and would be covered under warranty. Canceling shipment at that stage would have resulted in fees, so I agreed to handle it with Land Rover Los Angeles. After delivery, Land Rover Los Angeles determined the camera system showed evidence of pre sale tampering or non factory modification. Because this occurred before I owned the vehicle, they denied warranty coverage. I did not authorize or perform any work on this vehicle. This was never disclosed before I signed the paperwork. The vehicle also arrived with an empty gas tank and no floor mats. I was told a gas gift card and replacement mats would be sent. I never received them. I escalated the matter to the sales manager, who confirmed he spoke with Land Rover and understood the warranty denial was tied to pre sale tampering. After that, communication stopped. This has cost me over $2,000 out of pocket for repairs and replacement mats. I expected transparency and accountability from a high end dealership. Instead, I have been met with silence. I hope the dealership chooses to resolve this properly.NO

    Ihsan Alhaffar is my go to car guy! He's outstanding in every way; patient, attentive, not…read moreaggressive or pushy, and a genuine great guy. I have bought two cars there and will purchase all future cars there as well. As for the dealership, their used luxury cars are the best. They only stock clean, well maintained vehicles. Their onsite shop (all certified Bentley mechanics) insures your getting a premium running machine. Ask for Ihsan, he will take fantastic care of you!

    TruWorth Auto - usedcardealers - Updated May 2026

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