Greenwich Optics in Greenwich, CT is by far the best place to go for prescription glasses and…read moreoptical sunglasses. Since my husband and I started going there, we can truly see clearly -- and we constantly receive compliments on our unique designer frames. Dr. Lee and Michael are incredibly knowledgeable, kind, and patient. They have a great eye for recommending frames that truly suit your face and style. My husband and I are happy to give our highest recommendation to Greenwich Optics!

These guys really care about service and recommending the best options. They spend the time with…read morecustomers that many opticians no longer do.

Dr. Lazar and her team are top notch. They provide excellent care, service, and use cutting edge…read moretechnology and treatments. Dr. Lazar is one of the most knowledgeable Optometrists I have ever seen. My eyes were not being responsive to a treatment-and I was becoming exasperated by pain, discomfort and vision issues. Dr. Lazar continued to look deeper into my issue and utilized an innovative PRP eye treatment that proved to be successful. I highly recommend this practice.

I made an appointment for six weeks out. They canceled it three days before and tried to schedule…read moreme for another six weeks out. I wish I could give them less than one star.

We had such a great experience here! Frankie was fantastic--one of the nicest, most charismatic…read morepeople you'll ever meet. My daughter has special migraine glasses, and he was able to move the lenses into another frame in just a couple of minutes. I also have a large selection of frames to choose from. Highly recommend this place!

Had a great experience recently at Stamford Vision. From the front desk to my man Frank, staff were…read morefriendly, helpful, and patient. Highly recommend!

I'd like to preface this review with how WONDERFUL Dr Sherwood is. For that reason I am giving…read morethis practice 4 stars. If I were reviewing on the practice as a whole, I'd give it 2 stars. The staff is subpar, mostly because it is quite evident patients are just walking bodies in the halls where they stand around. They are not friendly and they clearly don't care. Patients might as well be rolling robots. Expect long wait times for appointments which would really not be THAT bad except, unlike every other Dr's office, they do not offer Wifi so at least you can get something done waiting all that time.

The billing department is a complete mess, but the worst thing was the office manager. She must be…read morerelated to someone in the office, because she both screamed at and then hung up on me when I called for the fourth time to resolve a billing issue. (The billing office kept insisting that she would be calling me back because their hands were tied, but after two weeks I hadn't heard from her so I finally reached her when a front desk person put me through - she was caught unawares and definitely did not like it.) I thought the doctor was just fine but due to the huge billed issue I had and then the horrible behavior of the office manager I won't be returning.

I, apparently like others, also wish I had read the reviews before I came here. Same story as…read moreapparently many others- even though my insurance covers eye exams and lenses/contacts, this office proceeded to find random other charges to add that were unnecessary. For instance, although I've worn contacts since 6th grade, I was told that to get my (insurance covered) contacts that I would have to pay $120 for a "fitting". When I asked why I needed a fitting, they couldn't answer and just said "this is what we charge." Most definitely wont be returning.

Like others, I wish I had come to read the review before I scheduled an appointment with this…read morelocation. I agree with all who stated THIS PLACE IS A SCAM, SHAM, SHODDY and UNETHICAL! I will NEVER visit this place again! My insurance pays for annual eye exam, which I scheduled. After getting there, I was informed that, IF the doctor gave a referral or wrote a prescription, that I would be charged a co-pay of at least $68.00 based on my insurance. My eyes are fine, I use eye drops for random dryness and redness but fine. At the end of my exam, the admin team informed me that I owed $68.00... For WHAT? The admin stated because the doctor recommended that I use a different, OVER-THE-COUNTER Eye Drop, INSTEAD OF THE ONE I CURRENTLY, THAT WORKS FINE! I did not need a different eye drop solution, nor did I request one, nor is it a prescription medication. Why do I owe $68.00? The admin stated, that is the policy and there is nothing that can be done. SCAM, SCAM, SCAMMMMMMM! The doctor can suggest anything and charge you additional costs. SCAMMMMMMMMMMMMMMMMM! Horrible! How are they still in business after reading all the other reviews and SCAM complaints?

I've never had a bad experience all the years I've been going, from 1985 or 1986. I would recommend…read moreVision Consultant if anyone need a good Optomotrist. Dr. Castaldi is excellent as one person said. I hope he doesn't retire anytime soon.

The office staff is extremely professional. (I showed up…read morelate for appointment, but was rescheduled and seen within the hour. The way I was taken care of by Shonda, and Alma was incredible. (I've worked in customer service and it's not easy.) Dr.Castaldi very thorough, and took the time to explain everything.

This business is listed as a participant in Blue View Eye Med - the vision insurance for Medicare…read moreAdvantage. Under the plan one exam per year is provided at $0 copay. I called Progressive Vision and told them I was under this plan and confirmed they were participants before making my appointment. On the given day I took time from work to go to my appointment. They immediately gave me a form to sign saying there would be a charge. When I inquired about how much they were vague, until pressed they told me $195! This is supposed to be a $0 copay. When I called Blue View I was informed that in situations where a person's exam requires special needs (I do not) the most the provider can charge is a $40 copay. I walked out without getting the exam and found another reputable local business. This provider is gouging consumers. Beware.

Would give zero stars if possible. Rudest doctor to my daughter. We will never return here. When…read moreI called to discuss this with the office manager I was told I would get a call back in 2 days time. I waited a week, never got a call. This doctor has been rude to us in the past, but we thought we would try him again. NEVER AGAIN.

I am from out of town and called the store to replace my elderly aunt's glasses which she had lost…read more Barbara was extremely helpful, searched for her prior record and although her frames were no longer in stock, she found a similar pair; the glasses were made very quickly and Barbara very kindly personally delivered them to my aunt's care home. What wonderful service and experience!

HOW TO LOSE A HIGH KPI CUSTOMER IN 5 SECONDS: Hostile staff and dismissive management…read more Because this location is right by my apartment I walked in fully prepared to purchase a pair of glasses out-of-pocket. I wasn't even in the store for five seconds before realizing how unprofessional the staff is. Upon arrival, the front desk associate was busy working with her back turned. Before she even had the chance to turn around and greet me a woman in a white medical coat made a visibly irritated face at me for simply standing there. She then barked "Can I help you?" with an unprovoked/hostile tone. Refusing to waste my time or give my money to people who treat potential clients like a nuisance I turned right around and left. Hoping to address the behavior, I called to speak with the practice manager-who turned out to be the same associate who was working at the front desk. Instead of addressing her colleague's blatantly bad attitude her excuse was that she "didn't see much" as her back was turned followed by a patronizing "I'm so sorry you feel that way." Free advice for the practice manager: Telling a customer "sorry you feel that way" isn't de-escalation; it's a lazy brush off and a refusal to take responsibility for how customers are treated. You lost an easy sale today and I'll be taking my business to a practice that actually understands basic customer service. Save yourself the frustration and go literally anywhere else

This particular store has a wide selection of frames, both regular glasses & sunglasses. The…read moreprices are competive, especially when compared to the small boutique stores. Where this store really shines is the staff. They work at finding you a frame that looks good. But also fits good. I have a wide bridge, so the staff showed me the frames that really fit, and even though they were putting in a lot of energy, there was no pressure put on me to purchase. This is a big difference than other lenses crafters and similar glass chains. At similar stores I've experienced more pressure to buy and less focus on quality service. Sophia is great , she has a lot of experience, and makes sure the eye glasses fit properly. It's nice to see high end customer service still exists.

Fantastic experience. Came here to get vision test, was able to book online and share my insurance…read moreinfo etc ahead of time. Very efficient process once I arrived at the store, and was able to get glasses fitted same day. Everyone I interacted with were friendly, professional and efficient, going out of their way to be helpful and make sure I got what I needed.