Greenwich Optics in Greenwich, CT is by far the best place to go for prescription glasses and…read moreoptical sunglasses. Since my husband and I started going there, we can truly see clearly -- and we constantly receive compliments on our unique designer frames. Dr. Lee and Michael are incredibly knowledgeable, kind, and patient. They have a great eye for recommending frames that truly suit your face and style. My husband and I are happy to give our highest recommendation to Greenwich Optics!

These guys really care about service and recommending the best options. They spend the time with…read morecustomers that many opticians no longer do.

Dr. Lazar and her team are top notch. They provide excellent care, service, and use cutting edge…read moretechnology and treatments. Dr. Lazar is one of the most knowledgeable Optometrists I have ever seen. My eyes were not being responsive to a treatment-and I was becoming exasperated by pain, discomfort and vision issues. Dr. Lazar continued to look deeper into my issue and utilized an innovative PRP eye treatment that proved to be successful. I highly recommend this practice.

I made an appointment for six weeks out. They canceled it three days before and tried to schedule…read moreme for another six weeks out. I wish I could give them less than one star.

Exam took a while, but it was also due to it being on the last day of the year - the place was…read morepacked. I wasn't planning to purchase new glasses, my prescription didn't change. However, after meeting Frankie he took care of me by offering a stylish and cost effect pair. Thanks and happy new year, Calabrase!

We had such a great experience here! Frankie was fantastic--one of the nicest, most charismatic…read morepeople you'll ever meet. My daughter has special migraine glasses, and he was able to move the lenses into another frame in just a couple of minutes. I also have a large selection of frames to choose from. Highly recommend this place!

I've been a patient of Stamford Ophthalmology on and off since 2015. The physicians and clinical…read morestaff have always been outstanding, which is why I turned to them for my cataract surgery in late 2024. The medical care deserves five stars. Unfortunately, my experience with the billing office has been the exact opposite. On March 5, 2026--more than a year after my October and December 2024 surgeries--I received a voicemail saying, "I think we have an old address. We tried to send you a bill and the PO returned it." I returned the call immediately, provided my current address, and asked for an account statement showing exactly what I owed and why. Instead, I received a confusing printout that did not answer my questions. I never received a proper bill at my updated address. When I later called to follow up, the first employee told me only that my account was "closed" and that I would have to pay to have it reopened. He could not explain what that meant or answer basic questions, so he transferred me to the office manager. After a lengthy hold, Stacey repeatedly interrupted me as I tried to explain the situation, became increasingly hostile, raised her voice, and ultimately hung up on me. The only useful information I received was that the account had already been turned over to collections. What is so frustrating is that I was trying to get clarify and pay the bill. As soon as I learned there was an outstanding balance, I called back, updated my address, and asked for documentation explaining the charges. Rather than receiving a clear bill and an opportunity to resolve the matter, I learned only weeks later that it had been sent to collections. I paid it today and will never return, nor will my partner.

STAY AWAY! Horrible staff and billing department. Laughed at me and hung up when I inquired about…read morea service that was not performed. In addition, the routine exam took 2 1/2 hours. It's a shame, because the doctor is great. Unfortunately, her rude and unprofessional staff is not a reflection of this. Judging by other reviews on here, I'm not the only patient who feels this way. I will be looking elsewhere for a practice that treats their patients with respect and kindness.

I, apparently like others, also wish I had read the reviews before I came here. Same story as…read moreapparently many others- even though my insurance covers eye exams and lenses/contacts, this office proceeded to find random other charges to add that were unnecessary. For instance, although I've worn contacts since 6th grade, I was told that to get my (insurance covered) contacts that I would have to pay $120 for a "fitting". When I asked why I needed a fitting, they couldn't answer and just said "this is what we charge." Most definitely wont be returning.

Like others, I wish I had come to read the review before I scheduled an appointment with this…read morelocation. I agree with all who stated THIS PLACE IS A SCAM, SHAM, SHODDY and UNETHICAL! I will NEVER visit this place again! My insurance pays for annual eye exam, which I scheduled. After getting there, I was informed that, IF the doctor gave a referral or wrote a prescription, that I would be charged a co-pay of at least $68.00 based on my insurance. My eyes are fine, I use eye drops for random dryness and redness but fine. At the end of my exam, the admin team informed me that I owed $68.00... For WHAT? The admin stated because the doctor recommended that I use a different, OVER-THE-COUNTER Eye Drop, INSTEAD OF THE ONE I CURRENTLY, THAT WORKS FINE! I did not need a different eye drop solution, nor did I request one, nor is it a prescription medication. Why do I owe $68.00? The admin stated, that is the policy and there is nothing that can be done. SCAM, SCAM, SCAMMMMMMM! The doctor can suggest anything and charge you additional costs. SCAMMMMMMMMMMMMMMMMM! Horrible! How are they still in business after reading all the other reviews and SCAM complaints?

I've never had a bad experience all the years I've been going, from 1985 or 1986. I would recommend…read moreVision Consultant if anyone need a good Optomotrist. Dr. Castaldi is excellent as one person said. I hope he doesn't retire anytime soon.

The office staff is extremely professional. (I showed up…read morelate for appointment, but was rescheduled and seen within the hour. The way I was taken care of by Shonda, and Alma was incredible. (I've worked in customer service and it's not easy.) Dr.Castaldi very thorough, and took the time to explain everything.

Would give zero stars if possible. Rudest doctor to my daughter. We will never return here. When…read moreI called to discuss this with the office manager I was told I would get a call back in 2 days time. I waited a week, never got a call. This doctor has been rude to us in the past, but we thought we would try him again. NEVER AGAIN.

This business is listed as a participant in Blue View Eye Med - the vision insurance for Medicare…read moreAdvantage. Under the plan one exam per year is provided at $0 copay. I called Progressive Vision and told them I was under this plan and confirmed they were participants before making my appointment. On the given day I took time from work to go to my appointment. They immediately gave me a form to sign saying there would be a charge. When I inquired about how much they were vague, until pressed they told me $195! This is supposed to be a $0 copay. When I called Blue View I was informed that in situations where a person's exam requires special needs (I do not) the most the provider can charge is a $40 copay. I walked out without getting the exam and found another reputable local business. This provider is gouging consumers. Beware.

Background: I am extremely picky about glasses. I will happily spend hours in the store…read moremeticulously scrutinizing every pair if that's what it takes to find one that satisfies me (and trust me, this has actually happened). The first time I bought a pair of glasses, I went to Lenscrafters in the mall, and though the sales associate was fairly nice and helpful, I felt as though his main goal was to get me in and out of there as quickly as possible. That's not the case at Pearle Vision. I've been a loyal fan for years now. The owner and the employees really put the customer first. They'll patiently help you find the best frame for you, no matter how long it takes, and they'll give you their honest opinions instead of just flattery. They understand that for some people, glasses are an treasured accessory that can be used to enhance your look or make a statement, not just a utilitarian tool or a dorky impediment to looking good (judging by their own glasses, this seems to be their own personal philosophy). They're not just there to make a quick sale.

HOW TO LOSE A HIGH KPI CUSTOMER IN 5 SECONDS: Hostile staff and dismissive management…read more Because this location is right by my apartment I walked in fully prepared to purchase a pair of glasses out-of-pocket. I wasn't even in the store for five seconds before realizing how unprofessional the staff is. Upon arrival, the front desk associate was busy working with her back turned. Before she even had the chance to turn around and greet me a woman in a white medical coat made a visibly irritated face at me for simply standing there. She then barked "Can I help you?" with an unprovoked/hostile tone. Refusing to waste my time or give my money to people who treat potential clients like a nuisance I turned right around and left. Hoping to address the behavior, I called to speak with the practice manager-who turned out to be the same associate who was working at the front desk. Instead of addressing her colleague's blatantly bad attitude her excuse was that she "didn't see much" as her back was turned followed by a patronizing "I'm so sorry you feel that way." Free advice for the practice manager: Telling a customer "sorry you feel that way" isn't de-escalation; it's a lazy brush off and a refusal to take responsibility for how customers are treated. You lost an easy sale today and I'll be taking my business to a practice that actually understands basic customer service. Save yourself the frustration and go literally anywhere else

Fantastic experience. Came here to get vision test, was able to book online and share my insurance…read moreinfo etc ahead of time. Very efficient process once I arrived at the store, and was able to get glasses fitted same day. Everyone I interacted with were friendly, professional and efficient, going out of their way to be helpful and make sure I got what I needed.

This particular store has a wide selection of frames, both regular glasses & sunglasses. The…read moreprices are competive, especially when compared to the small boutique stores. Where this store really shines is the staff. They work at finding you a frame that looks good. But also fits good. I have a wide bridge, so the staff showed me the frames that really fit, and even though they were putting in a lot of energy, there was no pressure put on me to purchase. This is a big difference than other lenses crafters and similar glass chains. At similar stores I've experienced more pressure to buy and less focus on quality service. Sophia is great , she has a lot of experience, and makes sure the eye glasses fit properly. It's nice to see high end customer service still exists.