Greenwich Optics in Greenwich, CT is by far the best place to go for prescription glasses and…read moreoptical sunglasses. Since my husband and I started going there, we can truly see clearly -- and we constantly receive compliments on our unique designer frames. Dr. Lee and Michael are incredibly knowledgeable, kind, and patient. They have a great eye for recommending frames that truly suit your face and style. My husband and I are happy to give our highest recommendation to Greenwich Optics!

These guys really care about service and recommending the best options. They spend the time with…read morecustomers that many opticians no longer do.

Really nice team running the shop. On a really busy day, the associate was able to replace my…read moretemple tips within a few minutes. Very much appreciate that level of care and understanding. Thank you.

I think they did a great job at a stressful annual sale when a lot of people were shopping…read more Normally, I went to the NYC store but this store is good, and they take credit cards, cash, & checks. They did check with a vision professional. It was odd that the machine was broken but I wasn't in a hurry for the glasses and thought they were helpful.

Disappointed. Purchased a pair of shades from this shady…read moreplace. The woman with poor interpersonal skills was quick to sell the glasses. Few days later, still in box with all stickers we wanted to replace for a pair with blue mirrored lenses. We were told they do not accept returns or exchanges. Terrible way to do business as it is a common practice at most stores. I understand if I was returning lingerie, but it's glasses. We all try on the same frames when in the store and they only give it a quick wipe with a disinfectant. Didn't see the problem when you can tell the frames were not even taken out the box yet. In addition, anything you purchase here you are overpaying by at least $100. We will not return and I will make sure I express my disappointment to all my friends in the community. I can afford to gift these glasses to a friend. We live in a small community where word of mouth matters. We will never shop here again.

Purchased very expensive frames and once the lenses were placed, they just did not look right --…read moreparts being discolored and they photograph terribly. The feedback I got was, "that's the way they are supposed to look." Franchise optical providers are much less expensive and have superior customer service.

Vision Consultants of Greenwich is awesome and their customer service is fantastic! I was last…read morethere just a few days before x-mas and had stepped on my glasses basically destroying the entire frame of my only good pair of glasses! To make matters worse it was a few days before x-mas and I was the designated driver for my disabled husband and would have to cross the bridge to Manhattan. I promptly went to V.C. and spoke with the young lady at the desk, (who is always so nice I forgot her name sorry) , she in turn gave me over to Daniel who I believe is the owner. Daniel immediately understood the gravity of the problem, took the matter into his hands, took out the original lenses, cut them down to size, found a new frame and handed me the new pair the next day! Without Vision Consultants I would have had to cancel x-mas at my family. I highly recommend them, they go out of their way each and every time.

Drove 45 minutes from Northern Westchester to my closest Warby Parker in Greenwich, CT. Brought my…read more19 year old for us both to pick out new glasses. We walked in and no one acknowledged us. Others walked in after us and they were greeted, attended too, and still we were left unnoticed. We tried on a few different pairs. A woman working there made eye contact with me, but still, said NOTHING. I brought a pair I liked to the register and still no acknowledgment. Even my son asked if we could just leave. VERY disappointing experience. I worked for Luxottica for 18 years and know this industry. Everyone that walks in to your store is a customer! I know it's a busty time of year with benefits ending for many on 12/31(not the case for us), just needed new glasses. We left. Will take my business elsewhere. 3/4 of us wear glasses my house.

They are very serious about CoVID and meet you outside to check you in. They ask if you have my…read moresymptoms and you have to use the hand sanitizer as you enter the store. Great job!! They are adjusting both pairs of glasses for me which is part of the excellent service. This is a great neighborhood to have a store in!!

Lee and Michael were wonderful! Dr. Bass addressed my eye problems and listened to my concerns and…read moreMichael helped me stay in budget for new eyewear. They were great at communication and are now working on my husband's eye needs. I wouldn't hesitate to recommend.

Dr. Lee Bass is like an old fashioned doctor. He listens and explains everything.in detail. He…read moretakes his time with his patients and truly cares.. His assistant Michael is a breathe of fresh air. They are the reason I drive from lower Westchester to Greenwich. CT.

Extremely unprofessional. She and her staff are very rude…read more I highly recommend going elsewhere. She is a scam!

I don't even know where to begin. I would give her negative 5 stars if possible. She has terrible…read morebed side manner and is rough during the exam. She comes across as only caring about money and not caring about her patients. I gave them my insurance card which they didn't even run, the bill was so high, they added on random charges resulting in almost $200 for a contact exam, insane. They called me once, insisting I come in because my glasses I wanted arrived even though I told them I never looked at glasses with them and was not in the market for glasses, they kept insisting and I had to keep saying no. Then, when I tired to order contacts they told me contacts were not eligible under my insurance, even though they were, they just didn't want to honor it. Then they put a hold on the insurance money that was owed to me which made it so I could not place an order through insurance with another place. Dr. Levy refused to help me. Oh, also a dog was there and chased me out of the office barking frantically. I don't know how I ended up at this office, I wish I had checked her reviews before hand. The men in the glasses place on the first level are just wonderful, the didn't take my insurance but went out of their way to help me even though they weren't getting any business from me. I highly recommend them.

First, I had to make order three times in store. second I specifically asked and approved deliveryread more

Called today for some insights on sunglasses for my small face because I always have trouble…read morefinding sunglasses that fit. I got the nicest and most helpful employee, Justin. He really knew his stuff. He listened patiently to what I needed and was able to offer a ton of suggestions. It was clear he really knew his stuff. I particularly appreciated that he took the time to talk me through the rationale behind the suggestions too. He couldn't have been kinder or more professional. Made me remember what real good customer service was like. Thank you, Justin!