Dr. Lazar and her team are top notch. They provide excellent care, service, and use cutting edge…read moretechnology and treatments. Dr. Lazar is one of the most knowledgeable Optometrists I have ever seen. My eyes were not being responsive to a treatment-and I was becoming exasperated by pain, discomfort and vision issues. Dr. Lazar continued to look deeper into my issue and utilized an innovative PRP eye treatment that proved to be successful. I highly recommend this practice.

I made an appointment for six weeks out. They canceled it three days before and tried to schedule…read moreme for another six weeks out. I wish I could give them less than one star.

Greenwich Optics in Greenwich, CT is by far the best place to go for prescription glasses and…read moreoptical sunglasses. Since my husband and I started going there, we can truly see clearly -- and we constantly receive compliments on our unique designer frames. Dr. Lee and Michael are incredibly knowledgeable, kind, and patient. They have a great eye for recommending frames that truly suit your face and style. My husband and I are happy to give our highest recommendation to Greenwich Optics!

These guys really care about service and recommending the best options. They spend the time with…read morecustomers that many opticians no longer do.

Vision Consultants of Greenwich is awesome and their customer service is fantastic! I was last…read morethere just a few days before x-mas and had stepped on my glasses basically destroying the entire frame of my only good pair of glasses! To make matters worse it was a few days before x-mas and I was the designated driver for my disabled husband and would have to cross the bridge to Manhattan. I promptly went to V.C. and spoke with the young lady at the desk, (who is always so nice I forgot her name sorry) , she in turn gave me over to Daniel who I believe is the owner. Daniel immediately understood the gravity of the problem, took the matter into his hands, took out the original lenses, cut them down to size, found a new frame and handed me the new pair the next day! Without Vision Consultants I would have had to cancel x-mas at my family. I highly recommend them, they go out of their way each and every time.

I trust Dr. Jerry Tsong with my eyecare. I have some issues and feel 100% confident in his care…read more He listens intently and with genuine interest. He is extremely thorough in his examinations and has state of the art equipment. He is reassuring and available to discuss any questions, in person and over the phone. His staff is excellent as well. Highly recommend!

Needed to make an appointment as a new patient , was asked about my insurance Medicare and…read moresupplemental said they are booked through February In that order . Left the impression they were not eager to accept new patients . Frank. Old Greenwich

The doctors are great. But you wait and wait and wait until you realize you'll never get this time…read more back waiting to be up charged on digital scans of your eyeballs to avoid dilation drops for only $60! They don't even throw in a set of ginzu knives! The front desk can't be bothered. The people who run the tests and help you prior to seeing the doctor are hustling. Customer service is poor. The eyeglass/frame retail store connected is criminally expensive it's laughable. And the customer service is inconsistent there but I've clocked that if I'm dressed nicely I get service. If I'm in my workout clothes forget it. So as I write this review I've lost all feeling in my gluteus just waiting. We had a 2:55 appointment and it's now 4:15 and we JUST got seated in the exam room. Still waiting to be seen...

I've been a client of greenwich opthamology for over 30 years since I was a child. I was with the…read morepractice when it was located across the street from greenwich library and got my first pair of glasses and contacts from them. My vision is fairly challenging and Dr. Potter has been the only opthamologist I've really trusted over the course of my life. Even when I moved out of state I tried to find a way to schedule check ups when I was back in town. I'm in a crunch right now and am without glasses and tried to get some accommodation from their staff. I got stone walled trying to get my own medical information. Shocked and really sad I have to find a new provider.

I've been a patient of Stamford Ophthalmology on and off since 2015. The physicians and clinical…read morestaff have always been outstanding, which is why I turned to them for my cataract surgery in late 2024. The medical care deserves five stars. Unfortunately, my experience with the billing office has been the exact opposite. On March 5, 2026--more than a year after my October and December 2024 surgeries--I received a voicemail saying, "I think we have an old address. We tried to send you a bill and the PO returned it." I returned the call immediately, provided my current address, and asked for an account statement showing exactly what I owed and why. Instead, I received a confusing printout that did not answer my questions. I never received a proper bill at my updated address. When I later called to follow up, the first employee told me only that my account was "closed" and that I would have to pay to have it reopened. He could not explain what that meant or answer basic questions, so he transferred me to the office manager. After a lengthy hold, Stacey repeatedly interrupted me as I tried to explain the situation, became increasingly hostile, raised her voice, and ultimately hung up on me. The only useful information I received was that the account had already been turned over to collections. What is so frustrating is that I was trying to get clarify and pay the bill. As soon as I learned there was an outstanding balance, I called back, updated my address, and asked for documentation explaining the charges. Rather than receiving a clear bill and an opportunity to resolve the matter, I learned only weeks later that it had been sent to collections. I paid it today and will never return, nor will my partner.

STAY AWAY! Horrible staff and billing department. Laughed at me and hung up when I inquired about…read morea service that was not performed. In addition, the routine exam took 2 1/2 hours. It's a shame, because the doctor is great. Unfortunately, her rude and unprofessional staff is not a reflection of this. Judging by other reviews on here, I'm not the only patient who feels this way. I will be looking elsewhere for a practice that treats their patients with respect and kindness.

Background: I am extremely picky about glasses. I will happily spend hours in the store…read moremeticulously scrutinizing every pair if that's what it takes to find one that satisfies me (and trust me, this has actually happened). The first time I bought a pair of glasses, I went to Lenscrafters in the mall, and though the sales associate was fairly nice and helpful, I felt as though his main goal was to get me in and out of there as quickly as possible. That's not the case at Pearle Vision. I've been a loyal fan for years now. The owner and the employees really put the customer first. They'll patiently help you find the best frame for you, no matter how long it takes, and they'll give you their honest opinions instead of just flattery. They understand that for some people, glasses are an treasured accessory that can be used to enhance your look or make a statement, not just a utilitarian tool or a dorky impediment to looking good (judging by their own glasses, this seems to be their own personal philosophy). They're not just there to make a quick sale.

HOW TO LOSE A HIGH KPI CUSTOMER IN 5 SECONDS: Hostile staff and dismissive management…read more Because this location is right by my apartment I walked in fully prepared to purchase a pair of glasses out-of-pocket. I wasn't even in the store for five seconds before realizing how unprofessional the staff is. Upon arrival, the front desk associate was busy working with her back turned. Before she even had the chance to turn around and greet me a woman in a white medical coat made a visibly irritated face at me for simply standing there. She then barked "Can I help you?" with an unprovoked/hostile tone. Refusing to waste my time or give my money to people who treat potential clients like a nuisance I turned right around and left. Hoping to address the behavior, I called to speak with the practice manager-who turned out to be the same associate who was working at the front desk. Instead of addressing her colleague's blatantly bad attitude her excuse was that she "didn't see much" as her back was turned followed by a patronizing "I'm so sorry you feel that way." Free advice for the practice manager: Telling a customer "sorry you feel that way" isn't de-escalation; it's a lazy brush off and a refusal to take responsibility for how customers are treated. You lost an easy sale today and I'll be taking my business to a practice that actually understands basic customer service. Save yourself the frustration and go literally anywhere else

Lee and Michael were wonderful! Dr. Bass addressed my eye problems and listened to my concerns and…read moreMichael helped me stay in budget for new eyewear. They were great at communication and are now working on my husband's eye needs. I wouldn't hesitate to recommend.

Dr. Lee Bass is like an old fashioned doctor. He listens and explains everything.in detail. He…read moretakes his time with his patients and truly cares.. His assistant Michael is a breathe of fresh air. They are the reason I drive from lower Westchester to Greenwich. CT.

Would give zero stars if possible. Rudest doctor to my daughter. We will never return here. When…read moreI called to discuss this with the office manager I was told I would get a call back in 2 days time. I waited a week, never got a call. This doctor has been rude to us in the past, but we thought we would try him again. NEVER AGAIN.

This business is listed as a participant in Blue View Eye Med - the vision insurance for Medicare…read moreAdvantage. Under the plan one exam per year is provided at $0 copay. I called Progressive Vision and told them I was under this plan and confirmed they were participants before making my appointment. On the given day I took time from work to go to my appointment. They immediately gave me a form to sign saying there would be a charge. When I inquired about how much they were vague, until pressed they told me $195! This is supposed to be a $0 copay. When I called Blue View I was informed that in situations where a person's exam requires special needs (I do not) the most the provider can charge is a $40 copay. I walked out without getting the exam and found another reputable local business. This provider is gouging consumers. Beware.