The Collector's Kid has an online shop through WhatNot as well as a brick & mortar store in St…read moreCharles. The inside is very well organized and has a bit of everything (toys, cards, funko pops, etc). I visited to look at their funko pop selection and was thoroughly impressed by their variety of pops and quantity of selection. They had pops ranging from sports, tv shows, marvel, disney, anime, horror, and more. Most items were commons but they had some more rare, graded, and signed items near the main counter. The pricing was a little above market value but it's always cool to see certain pops in person. They were running a "buy two, get one free" on pops under $50 which helps on pricing!

This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

Wow this place is very nice and organized. What I like about the workers here is the fact that…read morethey know their store anything you ask them they have an answer. All The games they have are in good quality. Too bad is too far from My place I recommend it to all the gamers out there have fun

This is one of my favorite retro gaming stores! I often make a trip from the city since it is…read morefairly close by. The owner is so nice and they are always getting new stock. Definitely check them out!

I've had nothing but good experiences at Retro Dimension. Killer selection, fair pricing, more than…read morefair trade-in value's for games I've sold, and the games always work when I get them home. I find something worthwhile every time I visit, which is fairly often... which is saying something since I literally never go to any other video game shops! If you are into video game collecting or are just looking for a specific title, Retro Dimension should be high your priority list. Highly Recommended.

The Service these guys provide is great!!! Got to handed to their enthusiasm and care for the…read morecustomers and the store itself, they have a lot of good selections of music, games, toys etc. Although the layout is average for a store it's kinda cramped when walking through the store when you're in a group of three ( don't try bringing and carry a book beg here it'll will get in the way of people walking around) and there is no public restroom here. Other then those two things this place is great, and would come back again.

Shopping here feels like buy deodorant for 15$. You may like the smell but receipt never makes…read moresense, I hate everything about the store with their prices and I want to just toss this brand buy my own. Again, everything about this store, simply not worth it, if this were a candle store I'd probably never walk back in and this has games. - lack of games - overpriced games - forgetful staff - not useful policies - (Broken games) - jaded staff - theft of discounts and useless membership(literally just giving them extra credit for their stocks and prices, which they will take from you regardless of whether you're a member or not) - (Overpricing for taxes) - The games The scammy, scummy and their games suck, the only reason I'd go back is if their consoles are cheaper than the ones online. They have 200$ games and half a thousand dollar consoles, I rest my case.

I've been coming here since 2018/2019. The owner is a great guy who will always take the time to…read moretalk to every customer who comes in. They have great board games, magic the gathering, and Pokémon product all for a great price. I would highly recommend coming here and checking out the store. There's a second store in DeKalb IL as well.

charges scalper prices despite being retail store. I'd rather pay a scalper for their prices cause…read moreat least they took effort to go to store and get their inventory, a retail store charging scalper prices for good delivered right to their back door is disgusting and completely anti-consumer.

Sold me the wrong system. Took the money off my card and wouldn't honor the tag price. I offered to…read morebuy a new one they couldn't provide one. Said they could only sell me the used one for 289 instead of 299. The refund was not instant so now I'm just screwed until the refund goes through even going to a competitor. Offered zero alternatives and took no ownership for the mistake. I was very willing to be flexible but they offered no solutions to the problem they created

I visited this location with my two young kids on Saturday November 23rd. There were two employees…read morebehind the register and one was telling an inappropriate story using excessive profanity. I politely asked the employee to stop swearing in front of my kids and he completely ignored me and kept loudly swearing. Needless to say we left and will never return to this location. Can't image this location does well with the complete lack of respect for customers.

Selection and value was a big factor. I was able to find several copies at various prices.read more

If I could give 0 stars, I absolutely would. I have never walked into an establishment and felt so…read moreunwelcome. The workers were just sitting around chatting and didn't acknowledge me at all. I entered the store and was not greeted just stared at as if I didn't belong. As an African American customer, this experience made me feel uncomfortable and unwelcome, and it completely discouraged me from wanting to spend any money there. I will not be returning.

They take too long to call you back after keeping your electronics. I had to call them after they…read moresaid they would be in touch. Not good business AND they still couldn't fix my game.

they are terribl, I came in to get my hdmi port fixed and they lied and said it usually takes 30…read moreminutes but its going on 3 days now. when they call you they tell you it costs $100 but when I went in there and paid it was $130. They are also rude and have attitudes.

I absolutely love this store. Haven't been in years but if it is the same owners and employees that…read moreit was pre Covid, they are kind and wonderful. Great selection.

This place has many games that I would dream to have and for a good price. They have a good…read moreselection of games that I adore

Wouldn't let my child and I use the restroom even though I begged an emergency and offered to buy…read moresomething. She said "I already let another lady use it so you can't" Neighboring bathrooms in other stores down. Was told to come here. She 100 percent discriminated my children and I and was picking and choosing who could use her restroom. Older lady who works there. Don't come here

I have been in here multiple times over the years and I have spent a good chunk of my hard earned…read moremoney here. Particularly today, I went in with my boyfriend and we went into treat ourselves after a long work week. We had bought a xbox 360 and the controller that came with it had insane stick drift I took a video of it to show to the workers when my boyfriend got there, so he called and they agreed to let him replace it with another one. Needless to say this one was no better! It had corrosion all in the battery pack I took a soft q-tip to clean it out and it still did not work! I was fed up and so was he! Mind you we live an hour away! We spent 3 hours going back and forth to this location several times! Disc replay prides themselves on testing and giving you working controllers but it seems to me that they have been lazy lately and needless to say WE WILL NEVER RETURN HERE! If you are looking to go to a video game store consider going to disc replay in Downers Grove, they are not affiliated with them and the staff and everyone are so helpful. I even brought the busted controller in to them and they offered to replace the battery pack at no cost!