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    Games R Us

    3.1 (16 reviews)
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

    Services - Games R Us

    Device support or repair

    Laptop body repair

    Laptop support

    4 More Services

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Games R Us Photos

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    2 years ago

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    5 years ago

    Great customer service . really helpful I truly appreciate you guys for always servicing me and doing a good job on my items . - Sharon

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    Chicago Computer Club - Hyde Park Store - outside the store

    Chicago Computer Club - Hyde Park Store

    (5 reviews)

    Hyde Park

    DO NOT take your computer to this store. You will come out with a $100 charge and a computer that…read moreis more broken than before. The employees are very difficult to understand and also have a hard time understanding customers. After charging me to diagnose my laptop's problem, they ordered a part. One week later the part arrived and I dropped of my computer to have it installed - they charged me again on the spot, and said more would be due when I picked it up. At the end of the day I still hadn't heard from them, so just went in. They had not installed the new part and the repairman said he "was not confident" to do so because my laptop was "complicated." He said it should still work fine, though, despite not replacing it, and charged me for the part and installation. Then when I got my computer home, the sound wasn't working. I took it back in and complained about the sound and the fan charge. They keep the computer for two days and then left a message saying the had finally replaced the part they couldn't replace before, and they also needed a new part for the sound issue, which they would pay for. After six days, they called and said the part was incorrect and that it would be an additional five days to get the right one. They said it is hard to find the parts on eBay. I asked if they had tried my laptop company directly, and they said no, they had not. Nightmare. Definitely go elsewhere if you can.

    Don't come here! They will tip you off! They will Charge for services that are free at any other…read moreshop. Go anywhere else!

    Puls

    Puls

    (118 reviews)

    Avondale

    Needed to get my TV mounted, searched on google and Puls was one of the first that popped up…read more (Also, received a coupon for my first time using!) Scheduled an appointment for the next day. They don't charge until the service is done. Gabriel was on his way, he was running a few late, which was fine because my appointment was in between 7-8pm, he arrived at 7:30. Perfect. Got the TV mounted. Easy. (He did a great job, and cleaned up after.) You pay online through a link, coupon was applied. This process was super easy and super fast. Will probably use this service again. Very convenient. Thanks!

    DO NOT use this service for any repairs! Needed dryer repaired. 90$ for service call subtracted…read morefrom cost of repairs, seemed fair. A tech was assigned quickly, they do not have a repair staff they use freelancers, more like a Uber of repairs. Problem to be addressed: drum and heat were intermittent at best. Tech removed top unplugged and replugged wires, pushed button and it worked TOTALY OVERLOOKING the INTERMITENT part of the work order. Tenant saw it "working" I was messaged by PULS to pay online ,225$, before the tech could leave. THE VERY NEXT DAY when the tenant went to do laundry NOTHING. PULS was called tech was sent.(no new charge) Tech spent the first 10 min explaining to me that the (yet undiagnosed) repair could be 100's of dollars and it still might not work. I had him open up the housing and ACTUALLY check the components. LO AND BEHOLD a relay switch was shot. A quote from PULS was $277 labor, 35$ for part. A bit much considering I had paid $225 for NOTHING. They had to get part. THE DAY the tech was to return I was contacted by PULS they "misquoted the part was now $147 w/ $277 labor $420 +tax. More than the cost of the dryer and STILL NO GAURANTEE it would work. IF they had done a proper inspection the first time and given me that # the tenants would have been doing laundry a week ago with a new dryer

    Games R Us - videogamestores - Updated May 2026

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