This man been working there for long years, he is very professional. Will give you his best quality…read morework and guarantee to fix your phone fast. It took him 5 mins to fix my iPhone 11 screen .

Great services , My phone needed a replacement screen and they did it in 45 min and a great price.read more

I went in to have them finish replacing my screen, I had already installed a new one and it was…read moreworking well but I wasn't able to fully close it. The tech said he needed to work on my Face ID and charged me an extra fee for that, so I agreed. When I went back to pick it up he had removed extra components claiming he wanted to look into them over night. The phone wouldn't stay on longer than 3 minutes so I went back and they agreed to fix it. Over the course of 3 days I went in several times as they kept making the phone worse!! In the end they completely ruined my phone and blamed it on me. The tech and owner are so rude and cocky, I was shocked at their lack of professionalism. I should have listened to the other reviews who have also had their phones broken here. DO NOT GO HERE. They destroyed my phone, did not offer a refund, and now I've had to buy a new phone.

DO NOT take your computer to this store. You will come out with a $100 charge and a computer that…read moreis more broken than before. The employees are very difficult to understand and also have a hard time understanding customers. After charging me to diagnose my laptop's problem, they ordered a part. One week later the part arrived and I dropped of my computer to have it installed - they charged me again on the spot, and said more would be due when I picked it up. At the end of the day I still hadn't heard from them, so just went in. They had not installed the new part and the repairman said he "was not confident" to do so because my laptop was "complicated." He said it should still work fine, though, despite not replacing it, and charged me for the part and installation. Then when I got my computer home, the sound wasn't working. I took it back in and complained about the sound and the fan charge. They keep the computer for two days and then left a message saying the had finally replaced the part they couldn't replace before, and they also needed a new part for the sound issue, which they would pay for. After six days, they called and said the part was incorrect and that it would be an additional five days to get the right one. They said it is hard to find the parts on eBay. I asked if they had tried my laptop company directly, and they said no, they had not. Nightmare. Definitely go elsewhere if you can.

Jason is fantastic! I have been going to his Windy City Computer shop for about 3 years. The…read moreservice is prompt and very very efficient. Jason will do a diagnostic right on the spot and give you a general idea of what is going on with your computer. He can rebuild a computer!!! He charges are very very reasonable. I have referred many friends and family members to Windy City Computer and they all have been very satisfied. As I have waited for my PC following repair, customers have always been inside giving Jason accolades on a job well done. He even has a PC set up where anyone can pay buck to go on-line and retrieve email. I think Jason is a computer genius and its great that he this computer repair shop and provides a wonderful service.

Price was so cheap. Everybody asked for $300 for the frame and the screen 100 this guy did it for…read moreme both of them just for $200.

Very poor communication and customer service. I requested two quotes, and both times they went…read moreahead with repairs without contacting me for approval. They promise to call back but never do. They replaced my cooling fans and left one disconnected. Save yourself the headache and find a shop that actually cares about its customers.

I had to make someter last minute, exclusive Big Mike was able to help me out!! Good dude with a…read moregood idea of what I wanted. Perfect outcome they are just what I wanted. The price was perfect and I will make sure I come here for pretty much anything! Thank you to the team Exclusive

fix my phone in less than 15 minutes, amazing service and customer service. Definitely will…read morerecommend and come back

Very bad service on their service plans. Stay away buyer beware The sams club store could not…read morehelp me with the service plan at all

My iPhone's screen cracked and Nick came out repair. They meet you wherever you'd like. Nick was…read morevery friendly. The repair was done very well. Very happy with the service and would recommend.

I scheduled an appointment and they never showed up. I called and emailed afterwards and they never…read moreresponded. They tried to make me pay upfront, and I'm now very, very glad I didn't. I would be incredibly happy to give them a second chance if they only responded to my calls and emails... I just want my printer fixed!

From the owner: We repair Computers, Smart Phones and just about everything that plugs into the wall.read more

Needed to get my TV mounted, searched on google and Puls was one of the first that popped up…read more (Also, received a coupon for my first time using!) Scheduled an appointment for the next day. They don't charge until the service is done. Gabriel was on his way, he was running a few late, which was fine because my appointment was in between 7-8pm, he arrived at 7:30. Perfect. Got the TV mounted. Easy. (He did a great job, and cleaned up after.) You pay online through a link, coupon was applied. This process was super easy and super fast. Will probably use this service again. Very convenient. Thanks!

I've been waiting nearly three weeks to a simple washing machine lock latch replacement…read more The tech came out and determined the issue and charged $119 rather than the $89 quoted on the site for the service fee. He said he had to order the part and would return when it arrived. About one week later, he returned only to discover the wrong part had been provided. He then ordered the correct part and said it would take another seven days for the part to arrive and an appointment was scheduled based on the tracking information. However, the part didn't arrive as scheduled and my appointment was bumped out an additional four days without consulting me. This would not be a big deal if the tech was responsive throughout this ordeal. Two appointments has been scheduled thus far (awaiting the third) and he would offer to show up well before scheduled time only to arrive much later. I was initially looking for home repair insurance and got sucked down the rabbit hole that is Puls home repair service and regret it wholeheartedly. Had I read the reviews, I would not be writing this one. The lack of professional courtesy is astounding.