When in this morning for notary services. Sarthi was so nice and helpful. I would recommend this store. Very helpful!

Bad customer service they make you work for them I brought them packages they told me to wait until they finished the scanning and told me stack the packages by the wall for them read more

Sarthi and Dante are excellent members! They were super helpful and communicative with one another to ensure I had a quick and easy trip at the store. They were extremely efficient and super friendly! Will continue to handle all my shipping, faxing, etc needs at this store. read more

Needed to ship an extra large package to the UK & they were very helpful from choosing the right box to explaining the charges

I love making copies here, Kenia the GOAT FRFR. Bro gave me the 10% off my 60 pages of Calc notes. W shop.

Thanks Dante for your patience and professional service. I will definitely continue to make this my ups store.

Sarthi was extremely nice and I will now be to this store for all shipping needs! It's hard to find somewhere to print shipping labels and ship it out all in one place. Sarthi is great! read more

Highly recommend going here for your shipping needs! The service is great and reliable and you feel safe leaving your package with them

Friendly and fast service at this location. Will come back again when i need to send another package. Thank you.

The father and son team that run this store have turned into a couple neighborhood bullies. I've seen them berate customers over trivial issues while waiting for service. The folks here have a big chip on their shoulder that needs to be knocked off. The only reason I ever come here is for convenience prepaid drop-offs. Other than that I avoid this place like a plague and suggest my neighbors do the same. read more

Very simple and fast shipping service. Julian is the UPS associate who helped me ship a return package. Reliable and trustworthy shipping service. read more

Very good customer service. Julian is super helpful! I highly recommend this location.

I love coming to this location they are open on Sundays and it's hard to find ups locations that are open on the weekends they are very fast and friendly and I'm always in and out quickly read more

Caley was very helpful and patience with me. She went over and a above to help me with my needs in laminating my personal paperwork. Should you need help with laminating and any other services offer by UPS Store, visit here and Caley is the person that can take care of all your needs. I really appreciated her. read more

Got help from Sarthi and one other employee but forgot his name. Both were very helpful and quick with the packaging process.

Ryan was amazing and helpful! He was so kind and patient! I had such a great experience!! Thank you Ryan !

Amazing customer service! I am greeted every time with a friendly smile and hello. If the staff is busy, they always acknowledge me and say, "we will be right with you!" This place is super clean and organized, making it easy to find all packing supplies you need. I will definitely be returning back (: read more

Came in on a Sunday with a heavy package. Julian packed it extremely nicely and was very helpful the entire time. I am super grateful for him. read more

Since they've been under new management I've noticed a change in atmosphere and efficiency! They also changed their hours and are now open on Sundays, which is great because I'm not in a rush to make it on my most busy days. The place always looks super clean, and the staff is always great! I've sent many packages to friends, and it's great to know that I can get it all done in less than 2 minutes! read more

Hate to give negative reviews but paid for something to be shipped overnight, got the Shipment Receipt that said it would be delivered the next morning by 10:30am and so I let the recipients know. And then it didn't arrive. Checked the tracking number again and it showed it being delivered 2nd Day, one full day late for an urgent overnight package, UPS staff may have forgot to include it with the day's pickup or perhaps it was mislabeled but either way it was a very urgent delivery that UPS failed to make. read more

Help me out real quick with what I needed and just great customer service. I definitely recommend going here.

Kenia is so nice and she helped me out with my package. I felt very welcomed and comfortable. Deserves a promotion!!

I went to this location to return an Amazon package. I was greeted right when I walked in, which I noticed right away. Most UPS locations that I have been too are too busy with the person they're helping to notice other customers that are walking in. I was running a bit late at the time and didn't have time beforehand to properly pack my item. I purchased packing supplies and Sarthi was able to help me out quickly which I appreciate! I love this location and will definitely be returning to ship future packages. read more

My first time here and I'm loving this place. Sarthi Patel, Dante and Ryan are great at their jobs. So helpful and knowledgeable on how to get everything in one box to save me some money. They tried multiple different ways. it took a while but they were very patient with the whole process. I definitely will be coming back for all my packing needs here. I LOVE the UPS store !!!!!!!!!!! read more

I don't visit a UPS store often and when I did today, Julian, in Walnut, CA store was very helpful.

One of the best UPS store I've been too! Very fast and efficient! They remember box holders, and regulars. Everyone is so friendly and sweet! A younger but professional crowd working here. Richie goes above and beyond! He's super funny and accommodating. 5 stars for sure!!! read more

Dante helped me out quickly and even took care of applying my return label to the package. Great service !

Called and had questions for purchasing a mailbox and Mark was such a wonderful person to talk to and work with! When I first called he was very busy, so he asked if he could call me back (which was very courteous), but I said no worries I'll call back. I called about 20 mins later and he was able to answer all my questions and was very patient with me, and anything that I needed to know. I started my own small business for the first time and I had no idea what I needed. He was very supportive! Would definitely recommend this place to businesses! read more

I usually don't write reviews unless I come across something or in this case, someone who really exceeded my expectations. I came into UPS in Walnut today ready to ship my artwork. Matt, the store manager greeted me right away and was eager to help. He helped pack my paintings securely and gave me the piece of mind that they will make it to the destination safely. Matt's customer service, attention to detail and overall care for the customer should not go unnoticed. It is because of these reasons that I will always recommend UPS, and especially this location for all my shipping needs. Thank you again, Matt! read more

Great staff. Knowledgeable employees, an owner who cares about customer service. I'd recommend them for all your shipping needs & any other office services needed as well. read more

This UPS store has been amazing since new ownership has taken over. Sarthi has been so accommodating and welcoming to the needs of my business. I know that he is working hard with his team to deliver the best service. If you need someone who is going to the job right the first time... COME HERE! read more

Very helpful with your shipping needs! Employees were awesome and helped through the packing process! They are also open on Sundays now! they helped me pack my items and ship them to my family in Nevada! read more

I really had a great experience at this UPS store today! The staff was very friendly and helpful. I will definitely make this my new regular store for shipping. read more

Love how they package my items. Customer service rep cared about my needs. They are very welcoming right when you walk in.

Personally I think it's ridiculous to charge for box taping! And let alone to charge $1 for 2 small length of tape over the box. I usually always tape up my boxes prior to going. But was in a rush today. It should come with it especially if I'm using UPS service. Most UPS like the one in Rowland on Colima do not charge for taping. read more

Very clean and efficient! Friendly service

I agree that other UPS store locations are better. The prices here are really high. You might want to even check out USPS or FedEx for better shipping rates. If you know the size and weight you can price things out ahead of time online. (A hint for extra large items as in the other review... check out sending the item via Greyhound.) The staff here have no personality and no sense of customer service. I like that the store is close to my house, but I would rather drive to a different location for better service. In the future, I would only come here out of desperation. read more

I rarely, if ever comment on any business(I work customer service) because I think everyone should be able to have off days. But... I had to mail a package and ai went into this UPS store just to do a transaction. From the moment ai walked in, I was immediately greeted and felt like they really cared. Also, suggested a packaging to send off that would ultimately save me money. All staff was so nice, I wanted to offer one, if not all a job where I work! Needless to say, I left feeling very satisfied and happy. They really made me leave this store pleasantly surprised. I definitely will be coming back! read more

I have been coming here for years and have ALWAYS been taken care of, so I find some of these one star reviews very surprising. Big thanks to the two gentlemen who helped me out today! This location is definitely my go to. read more

usps sucks, sooo slow.. takes forever to get your packages and updates and tracker inaccurate..