Last week I needed to ship something to Canada, it was my first time using UPS to ship something. Ryan and Dante helped me ship the package, they were very thorough in explaining everything to me. Package got there on time and I'll be coming back for all my shipping needs! read more

This location is under new management and when you first walk in you can already tell how different it is. They are doing an incredible job! Super organized and clean and the staff and so helpful. 100% making this my go-to store!!! read more

I go to send back my packages and to send packages. No packages have been misplaced/lost. The people are very nice and helpful which is not very common. A local shop that warrants my business. read more

The New Management is doing an amazing job welcoming the customers and assisting the customers with all the services that UPS provides. I had to send a bunch of packages out immediately and I could not found a nearby location that was open on Sundays, however this location is open on Sundays and I was so glad to be able to send out my packages which were very crucial. Sarthi, the manager was very friendly and he helped me organize and pack my boxes in the best way possible. I will always prefer to come to this UPS store for all future needs. read more

I had many boxes to ship and needed notary services as well. Sarthi was extremely helpful, organized, and was able to help me expeditiously. I also was missing the pages that needed to be notarized, and Sarthi was able to help me get those printed. I was really happy with the service and really appreciate it. I've been to other UPS stores and have had to deal with really long wait times, but not here! read more

I recently had to make pamphlets, and Caley was so professional and helpful. She went above and beyond to make sure that the job was done well! I really appreciated her help! read more

I went to this location because I needed to ship out a package and the workers there (Kenia, Briana and lily) were so helpful and so nice throughout the whole process! I will definitely be coming back thanks to them. read more

I could definitely say that 'This is my go to UPS Store'. I always have an awesome experience and peace of mind when I send from this store. I'd like to single out CALEY since every time I would have a question she would have the answer. She's very knowledgeable and helpful. I accidentally mailed out the wrong package one time and she helped me out correcting my mistake. I've been to other UPS stores and they just don't seem to match up to this store. I suspect I got used to this store's standard of great service. Thank you CALEY and keep up the good work! read more

I was able to get in and out. Sarthi was very helpful, he educated me on how to figure out if my Amazon returns require prepackaging or not. I thought it was nice of him considering Amazon isn't the primary focus for UPS. The store was organized and clean. read more

Maria is kind, sweet and multitasking fast ! This is one of the best UPS stores in the area.

I went to get my livescan done and the young boy help me. I didn't get his name but he was great super nice and talkative! GREAT CUSTOMER SERVICE! I love how nice he was. They all seem pretty sweet there and seem to really care about their customers. I was in and out very fast maybe about 15 mins total. Plus this was the cheapest place I found for livescan I'm going to recommend this place to all my teacher friends read more

This is my go to UPS Store for multiple reasons . The staff is super friendly and helpful. You can tell they take pride in their customer service. I was nervous about shipping off a package and they made sure to answer all the questions I had. read more

I was helped by Matthew. He got me set up with every thing I needed and quickly had my package sent in no time. Great service!

This ups sucks, how they stay in business I have no idea. Terrible rates, terrible customer services, just terrible just thinking about it. This ups is run by two old asian people. Why they so cranky or still not collecting social security is beyond me. They are terrible if you don't understand old asian people (I'm asian and I have trouble understanding them). These aren't your typical happy grandparents with grandchildren. Old farts are what they are, I strongly advise driving a bit further for better service. read more

The store is so clean and organized. Such great customer service and the attendant was so helpful in tracking my package. I will definitely go back and take care of all my shipping needs at this location. I was greeted right when I walked in which is always a great sign! I didn't even know the ups store sold school supplies! So that was super helpful since I needed to pick up some pencils and pens. I definitely recommend this location! read more

This location is under new management and I can't believe the difference I experienced today. As soon as I walked in, I was greeted with a warm hello. The new manager, Sarthi, introduced himself and asked me what I needed assistance with. I have been to numerous UPS locations but the customer service here seems unmatched. I'm glad I swung by on my way back home from work. Thank goodness they were open till 7pm, I was able to make it around 6:45pm to return some items. He notified me that the returns needed to be packaged. Thankfully, I was able to purchase some packaging supplies before they closed. I will be returning again soon, thank you for the great service! read more

Went to this store on Monday and the guy who helped me was more than helpful. I think his name was Richie. Very knowledgeable, very chipper and just made my experience that much better. This will be my new location for Amazon returns. read more

I've never shipped a package anywhere and had so many questions about it. Sarthi and Matthew went over all the details. They helped me pack my items into a box that fit my items perfectly. Thank you guys for going above and beyond to make my experience so great! read more

As a new small business owner needing to ship my products . I visited this Walnut location and was greeted with very friendly and knowledgeable employees. Sarthi was very helpful he guided me through the process of shipping, packaging, labels, production and fees. I will defiantly continue to use his services for all my business needs . It's a one stop shop, for printing, faxing , shipping. Excellent service . Great prices and amazing service. Thank you! read more

Customer service beyond 5 stars !! Wonderful experience overall!! Sarthi made it so easy and convenient with no hassle

Amazing Customer Service! I want to give a big thank you to Sarthi for being so sweet and friendly. Our experience was fast and easy. Definitely my number one store to go to. Good job guys! read more

Julian was super nice and very helpful. He helped me right away and was very professional.

Went here earlier today around 3:30. Not crowded at all, short line. There's a woman that works here is awesome so friendly! Her customer service is amazing! Wish I caught her name. read more

Been a long time customer here for my small business and always gotten great, friendly customer service from the old team that was there. It was like walking into Trader Joe's where you got a dose of conversation with your interaction. The store is under new management now so looking forward to getting to know them. Wanted to give special mention to Matt who's still there from the old squad. He's always been super friendly and helpful and you know that somebody cares when you randomly call up and he knows you by name. He also serves up a side of comedy to boot! Thanks Matt! read more

Best UPS store! The service here is excellent and quick. Never an issue when I come here. Sarthi is the MAN! Thanks for all the help!

It's very close to my house and very convenient but I am mostly satisfied with their customer service. Very nice people and always willing to help. Mark is the manager of the store and he ha does his courteously and with kindness too, the rest of the staff are great too. I recommend them for any transactions. read more

The manager was extremely helpful in giving me the information I needed to figure out the costs and process for my unique shipping needs. He was very kind and patient. I really appreciate the quality customer service! read more

I'm not the person that give feedback but I just went to this UPS store and service is amazing... The personal is very entity to assist you and make your visit very good and fast.!! Special Thanks to Sarthi who helps to you know the differently services in the story.. Absolutely my fav UPS store.! read more

Always come here to send out my packages and they provide great customer service. This store is professional and efficient! I definitely recommend for all shipping needs. The prices are def reasonable, which is always great! read more

I had such a great experience coming to this store!! I usually dread taking my packages as it's always a long line and I'm usually rushing, but everyone at this store was super friendly and helpful. Will definitely be taking all of my packages here from now on. read more

First walk in the store was very clean. and there's cheap price to delivery packages. all employees are friendly and will help no mattter solution is. this great ups store I went to. everyone should go to this ups store if need to deliver package to any where. read more

AMAZING SERVICE!! Today was my first time coming to this location & I was beyond happy! First, I was greeted so kindly. Second the service was smooth and straightforward. The man that helped me was very helpful in answering my questions as well as helping me ship my items. In my experience this customer service has been nothing short of excellent! I will be coming back here again! THANK YOU! read more

I have patronized numerous UPS locations since I do so many Amazon returns but this location has the best customer service by far. They always have so much parking in the front of the store which is nice when I have so many packages to bring in. There seems to be new management at this location as well. The manager, Sarthi, and his team are always so informative about all my questions. They take strict precautions regarding Covid-19 as well which I really appreciated. There's complimentary hand sanitizer as soon as I walked in. I noticed a sign as well saying they'll be open Sundays from 11am - 4pm as well, awesome!  Kudos to the team at this UPS store! read more

Completely ignored regarding pick up of package. Customer service and supervisor completely useless. Do not use UPS. Not dependable. read more

I went to the store to get a quote to ship my item. The employee was helpful and even gave me an offer for postal service which I had a printed USPS shipping label already so i didn't have to pay for anything. The employee even gave me a box and plastic bubbles for my item. I am thankful for the service, will go here for my shipping needs. read more

The best place to drop off and people always soooo friendly and fast and know what they are doing. Best in service. Thank you for what you do. It is about more than 4miles but worth it. read more

Normally I work from an office building downtown that has UPS/Postal services. While working from home I needed to find a shipping location local to my house to keep essential business going. This store has been my lifeline! The staff is so helpful and always point me in the right direction when it comes to all of my shipping needs. They are so friendly and have become a part of my weekly routine and I now look forward to my regular drop offs! read more

Mark runs a tight ship. All of the employees are cheerful and very helpful. I'm a regular customer and enjoy all of the people I have worked with there. Matt, Sarah, Richie are all wonderful. read more

This place is so no worth it they charge for everything little think and it's quite the up charge. Want to print sure no problem oh it's a email $1.50. Or your only printing pages no color $2.50 and your paying with ur card. $1 like for every little thing ended up spending 5 $ to print. And not to mention they are flea infested. I was there for about 20 min yes I waited that long. And I came out with 8 flea bits on my legs. Do yourself a favor go anywhere else. read more

Went to get notary and paid amount quoted. Then guy faxed and charged additional $6 without mentioning anything. Totally fooled me. Said $10 for notary and fax. Then charged $16. Make sure you double check price with the notary skinny guy. Owner is much more honest. read more