Cancel

    Search

    The UPS Store

    3.5 (118 reviews)
    Closed 8:00 am - 6:30 pm
    Updated a few days ago

    Request a quote

    Response time

    3 hours

    Response rate

    100%

    Services - The UPS Store

    Copymaking services

    Faxing

    Lamination

    4 More Services

    Mailbox centers

    Printing

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    I went to ship a return package, the associates were both very friendly and super helpful. The service was quick and easy.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 days ago

    Business owner information

    Photo of Rita P.

    Rita P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brad W.
    263
    57
    13

    4 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Deb Z.
    2
    29
    6

    3 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 2
    Thanks 1
    Love this 3
    Oh no 0

    3 months ago

    Mike was awesome and very kind. We really loved the story of great service and we greatly appreciate them. It's a great business to support.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Garrett R.
    23
    124
    10

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Awesome customer service. Employees were very helpful. Thank you Rosa, Michael A and Michael J!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Stan T.
    19
    147
    48

    6 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Rita P.

    Rita P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 11
    Thanks 1
    Love this 12
    Oh no 1

    4 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P K.
    0
    508
    1030

    4 years ago

    Great service! Always fast and very nice! Answer any questions we have. Easy to work with

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Stopped in to have a couple documents notarized. Service was friendly, quick, and reasonably priced. Saved $1.00 with Yelp check in.

    Helpful 43
    Thanks 0
    Love this 39
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jennifer C.
    145
    83
    512

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Never going to this place again. Thank God we have more locations in Diamond Bar. The owner is mean and unprofessional.

    Business owner information

    Photo of Local

    Local

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of EAnn Y.
    1
    192
    79

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yo Y.
    20
    5
    5

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Rita P.

    Rita P.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of M S.
    0
    32
    20

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Justine Y.
    58
    167
    57

    4 years ago

    Business owner information

    Photo of Rita P.

    Rita P.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of The E.
    0
    87
    4

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Austin is always the best and has a great attitude! He is the reason I keep coming! Best ups store in the area!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Rita P.

    Rita P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Amanda at Diamond Bar UPS store is absolutely the most efficient, professional, good natured person I have ever met.

    Mentioned in 3 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (118 reviews)

    I'm leaving a very well deserved FIVE STAR review for this Chino Hills UPS store. Earlier this…read moremorning the entire Staff was so courteous while helping put my mind at ease returning an important package to a cable provider and Verizon Wireless. I had no idea what I was doing but they took the time to explain the process and every one of them on a combined team effort had me in & out within 10 minutes. I have to add the store was extremely clean and the parking here is plenty Thank you once again for the courtesy while making me feel like a VIP and doing a great job with my packages. I really don't understand a few of the not so favorable reviews here, give respect & you will get respect in return that's how I was brought up. I was warmly greeted the second I came into the store. I'll be returning to your store for any future needs as well. Joe H.

    I came here to drop off an Amazon return using a QR code, and the experience was extremely…read moredisappointing. I was told I had to put my item in a separate box because they wouldn't accept it in the original product box -- even though Amazon shipped it to me that way. This was news to me since every other UPS Store has taken my returns without requiring an additional box. When I said I could purchase one, the employee told me to grab a plastic bag/envelope. At checkout, the charge was almost $5 for a plastic bag. When I asked if that price was correct, he just nodded. I also asked if he was the owner, and he said his family owns the store. This feels like a clear rip-off and completely unacceptable. I will also be contacting UPS corporate to report this issue. I highly recommend choosing another UPS Store to avoid unexpected charges and poor customer service

    Mailbox Center & More

    Mailbox Center & More

    (2 reviews)

    My niece has had a mailbox here for a few years. I really like the lady that works here she's so…read morenice. Always helpful. And the rates are really good so if you're interested in a mailbox this is your place

    HORRIBLE SERVICE!!! I physically go inside to drop my mail off so the woman can just put it in the…read moredesignated mailbox. I have been doing this for almost 2 years each time with a crappy attitude from the lady working (always the same lady too) A year into it, she tells me I need to put a stamp on the envelope..... Um really?! But whatever... Fine so I do it each time, oh now she says she's going to make me pay a dollar to put it in the mailbox :-/ so I ask her why and she gives me some BS excuse and tells me to just put the letter in the blue mail bin she had inside her place for the mailman to come pick it up.... Oh WOW REALLY? So he can come pick it up, take it to the post office just to deliver it back in a few days to the same place he picked it up from??!!! Unbelievable!!! So I give her the stupid dollar and I tell her politely that it's a shame she's doing business that way because it's discouraging me to come back and she laughs and literally says she doesn't care!! Haha so unbelievable how this woman runs the business!!! I will never ever go in again!! I highly recommend steering clear from her attitude infested misery place! If u must rent a box PLEASE GO LEGIT AND GO TO THE POST OFFICE! It would be cheaper there anyway and at least there they believe in customer service! HORRIBLE DOESN'T EVEN DESERVE ONE STAR

    The UPS Store - shipping_centers - Updated May 2026

    Loading...
    Loading...
    Loading...