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    The UPS Store

    3.5 (77 reviews)
    Closed 8:30 am - 6:30 pm
    Updated a few days ago

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    Photo of Kathryn H.
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    2 days ago

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    3 months ago

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    9 months ago

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    4 months ago

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    2 years ago

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    Helpful 5
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    1 year ago

    Never open on time at 8:00 when they are supposed to open. I left after waiting 20 minutes today.

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    2 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    Photo of Giselle S.
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    5 years ago

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    3 years ago

    I rarely use the UPS store but this one was awesome. Friendly helpful people that greeted you. Made what I needed to do fast and easy.

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    3 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    Photo of Frank E.
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    7 years ago

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    5 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    Quick and easy drop-off. Place is clean and staff wear masks.

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    6 years ago

    Bad service and said they can't take anymore packages. They said they overcapacity it looks like they don't like working

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    Photo of Shari M.
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    7 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Vasundhra and Christian who were working behind the counter really guided me thru the process.

    Mentioned in 3 reviews

    Read more highlights

    Staples - FYI

    Staples

    (102 reviews)

    Like coming here to return Amazon packages. The atmosphere is good and parking is easy to find…read more The employees are friendly and helpful. It's great, you just show them your return QR code and they will take your item. Also a box doesn't seem to be needed, but when I brought one it got taped for me (no charge). Great value and service! It is located in a convenient spot just across from the Home Depot in town, in the same shopping area. Pro-tip: Take a screen shot of your QR return code/s while still in the parking lot, because I've had trouble with my phone internet taking forever to pull it up/not pulling up, while in the return line in the store. This way, you will not be panicking to pull it up while others are waiting. Or, stepping out of line to go outside and pull the codes, then having to get back in line (which I've had to do).

    I will not be returning to this store. I spent about 30 minutes shopping and was ready to check out…read morearound 6:30, but the experience was completely ruined by how I was treated. There was no announcement that the store was closing, and instead of being given a chance to finish my purchase, an employee--who I assume was a manager--was very rude and abruptly told us to leave. By 7:00, she was yelling for customers to get out, which felt unnecessary and unprofessional. I understand stores have closing times, but customers who are already inside and ready to check out should be treated with basic courtesy, not rushed out the door. In other stores, employees typically allow a few extra minutes to complete purchases without making customers feel unwelcome. Because of how poorly this was handled, I chose not to buy anything. It was a frustrating experience and a waste of my time. I would recommend going elsewhere if you expect respectful customer service.

    The UPS Store

    The UPS Store

    (59 reviews)

    Amazing people to help. The service is really good. Thanks…read more You can change this as a home store, since it's in mountain house

    I used the self service kiosk 4/30/26 at 10:50ish for amazon return items and had to come back to…read moreplace 2 items in boxes per amazon return instructions, then i told the guy UPS associate i'm coming back and he had to reissue me a receipt that voided my previous receipt. 11:10ish I came back with my boxed return items but the self service kiosk now prompts me that the items status is "dropped off" and cant find the return QR code on my phone anymore.. at the time another female employee was there to assist me and told her that i just was there few mins earlier this now the issue. She politely listened to my request for assistance and asked the same UPS guy who reissued me the receipt earlier what to do (he was just next to the wall where customers cant see). He is still on break the UPS lady said and told me to wait for some time because the guy who helped me earlier is still on break, so I just decided and told the lady i'm coming back for a quick grocery run. I came back around 11:40ish the ups guy was able to help me with my returns. California employees are required un-interrupted 30 minute meal break but the customers need a specific time frame how much longer to wait and since she is relieving the person on break she should know what to do with minimal coaching, I felt that the 2 associates there yesterday did not try to help each other that i have to wait for an unknown amount of time to be helped.

    The UPS Store - shipping_centers - Updated May 2026

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