A Five-Star Experience That Exceeded Every Expectation…read more I cannot say enough wonderful things about Jack, Assistant Manager at FedEx Kinko's in Tracy, California. What began as a simple idea became an absolute masterpiece thanks to his professionalism, expertise, and extraordinary commitment to customer service. From our very first interaction, Jack was attentive, thoughtful, and genuinely invested in our project's success. He listened carefully to our vision, offered helpful recommendations, and paid attention to every detail. What impressed us most was not only his technical skill, but the level of care he brought to the entire process. He treated our project as if it were his own. Jack went far beyond our expectations in every way. His responsiveness, communication, and follow-through were exceptional. Every question was answered promptly, every request was met with enthusiasm, and every promise was delivered on time. In an age when great customer service can be hard to find, Jack set a standard that truly deserves recognition. The finished product was stunning. What we imagined was good, but what Jack delivered was outstanding. His eye for quality, commitment to excellence, and dedication to getting every detail right transformed our original concept into something far beyond what we thought possible. Experiences like this are the reason customers remain loyal. Jack's professionalism, attentiveness, and remarkable service not only earned our appreciation, but also reaffirmed our confidence in FedEx Kinko's as our trusted partner for all future printing and shipping needs. Thank you, Jack, for demonstrating what world-class customer service looks like. You are an incredible asset to FedEx Kinko's, and your work made a lasting impression on us. We will gladly recommend both you and the Tracy location to anyone seeking excellence.

Horrible service waited 30 minutes for them to unlock the door for the mouses then had to leave…read moreheard his name was Mike he was no where to be see probably in the bad doing something taking his sweet times while I waited there like a idiot.

Great team here. They work hard which is rare nowadays to see!! We always find something new each…read morevisit. Thank you!

First let me say 5 stars to the young man working the registers today 6/1 at 230. There was a long…read moreline for Amazon returns and also a line for purchases. The manager came and helped ONE customer and then left the young man to do both lines. I would say the Amazon line was nearly 20 people deep. The poor kid looked stressed but did well. Manager was called never came. He was o. Break. The kid apologized for the wait and kept composure the whole time.

Thank you to the gentleman that helped my almost 80yo mother in law today…read more She said she didn't realize that the return she has for Amazon was supposed to go to USPS, she chose them on accident. She said the tall guy at the counter was friendly and said he could still help her out with everything. He helped her with printing what she needed, and helped package up the product nicely and attaching the label as well. The other location here in MH, didn't want to help her so she drove out to Naglee instead. Thank you for going above for her, it really means a lot.

Update: The team here never disappoints... Still the GREATEST UPS store in the surrounding area!…read more Thank you Naglee rd UPS team you all are Amazing!

Great communication and fast service. They made ordering and processing so simple. The banner is…read moreamazing quality with great color. The grommets and stitching is 10/10! The pricing is super fair and honest. We will definitely be using Paris Printing for all of our sports and printing needs. We cant wait to display our daughter's banner at Hoco!

If you're looking for a reliable place to print photos or banners, be sure to check out Tommy at…read moreParis Printing! He provides excellent service, is friendly and professional, and makes sure everything is completed in a timely manner. Highly recommend!

Everything always goes well here. I've had my outgoing Christmas gifts wrapped and sent from this…read morestore forever . It definitely is the BEST most RELIABLE business in Tracy. Thank you for being and always being a service I can count on. THE BEST!!!!

I only had a $50 bill and the clerk didn't have enough change, so she mailed my letter and said pay…read morewhen I come back again. I said I. Could come back with the change and she said don't worry about it, just pay next time. Great customer service!

Pfft. I'm really hating this location. My almost 80yo…read moremother in law went here and needed help with an Amazon package. The guy who runs this place didn't want to help her. He told her I'm the only one here, the Kiosk for Amazon is over there, and points to the self serve. Dude, if shes GOING TO THE COUNTER, she needs help. And of coooourse it's the same guy that didn't want to help me when I had like 5 packages in my hand, and one big box. No one else was in the store. He told me to use the kiosk as well. I needed tape and asked if I could use his. He told me I had to bring my own tape or buy it. And someone else walks in and brought their own tape so I ended up asking to borrow theirs. Terrible. I've also wanted to come here like 6ish on a week day and they were completely closed for the day. I work in Livermore and would rather wait to go there or drive all the way to the Naglee location where they are HELPFUL AND FRIENDLY. I only go here if I have one small item and I can use the kiosk. Don't go here if you need help with your packages. These people are NOT looking to help others. They're just here to exist. Unless they don't want to help other people of color. Because they are not helping other Asians out.

They lost my valuable package i shipped out and no one has resolved anything. Gia has Bad customer…read moreservice as well has a very bad attitude instead of helping

Vanessa at this UPS location is an angel. We just had an experience with her that means more than…read moreshe knows. We needed to get our marriage license application notarized and had a little slip up filling out the form. We're on a time crunch because we let so much time pass after our wedding to get this finished and we were a little stressed about our mess up. She helped up figure it out and was beyond sweet and kind. What Vanessa doesn't know is I lost my mom a couple of weeks after our wedding and that's why it's taken us so long to finish the forms. Thank you Vanessa. Your kindness really helped me today. I was holding back tears but you helped calm my nerves.

I had a unique notary requirement and worked with store owner Raj. She explained what she could do…read moreand was able to complete and notarize my document. Unlike another UPS store across town, she was courteous, explained the process and was solutions oriented. This is the UPS store I'll be using going forward! Thank you Raj!

Previously, I wasn't a fan of this store. I'm under the impression that there's new owners so I…read moregave it another try. Luckily, I was the only customer. The person who helped me was awesome. Smooth and easy Amazon return. We had fun talking and actually made my day better. Thanks for the laughs!

I had a very disappointing experience with this business…read more After an address was entered incorrectly, I was told the address they had on file was correct rather than the address I originally provided. When I spoke with the owner's son, he repeatedly emphasized that his family owns the business and insisted the mistake was not their fault, rather than taking accountability and working toward a resolution. What was most frustrating was the lack of customer service. Instead of offering solutions, I had to suggest them myself and even request my own refund. The interaction felt dismissive and rude, and there was little effort made to correct a problem that originated from their error. Mistakes happen, but how a business handles those mistakes matters. Unfortunately, due to the way this situation was handled and the unwillingness to take responsibility, I will not be doing business with them again and cannot recommend their services.

We get stuff done for our company here. Leon and Ed are the best…read more They are always on top of it and the sweetest people. Also, willing to provide the best products possible and help your visions become a reality. I love working with them; they just get it done. Thank you.

We have used them the last two years for our charity golf tournament. Leon and his team are…read moreexceptional. Great service and product.

We've been looking for a company to put our logos on our company vehicles and do quality work. We…read morefound the place!!! El sign guy did an amazing job and transformed our vehicles, we were so in shock we were speechless. We look professional and proud driving down the street. He took the existing logos off our van and made it look incredible. He sent us the proofs to choose from and helped us with explaining how to make it look. Excellent!! We are loyal customers. We will be coming to EL sign guy for all of our sign and marketing needs. 10 stars all the way!!!! Thanks again. Dewayne & Kimberly 911 HAZMAT CLEANUP

My company needed logos for our company vehicles, and struggled with a format. Angelo was able to…read morecreated a layout that looked professional and expressive of our company. He also had a quick turn around with all the company vehicles. We definitely keep his contact as a vendor for our business, and look forward to working with El Sign Guy again.