Stop leaving F@#$&@ packages 5 feet from the street to get stolen ESPECIALLY when I have a SIGN on…read moremy fence is 4 feet from the street, that says to deliver straight to the PORCH. This happened TODAY in SUN VALLEY ON MY STTEET THAT IS OFF OF EAST 1ST AVE. Reasons why I prefer Amazon, FedEx, and USPS.

Package sitting in Sparks, NV facility for 6 days already. There is no inclement weather or…read moreanything. It was going from Portland, OR to Las Vegas, NV. Very expensive product. I'm thinking now it was stolen by a UPS employee.

Appalling. I have my mail scanning service here since 2 years or so. They are constitutionally…read moreincapable of scanning mail. They take a photo of it on a dark table. That is not a scan. I currently have mail TWO MONTHS old there that they have not scanned. This is a black hole of mail death.

I just read a review from Kellie V. I'm appalled. I have been going in since 2014 and we LOVE…read moreCarol. She is the face of that business (I think she's the owner). Always smiling and happy and accommodating. Goes above and beyond for us, always! Have no idea what is going on with some people. Do they go in there just to bash people? Wonder what other reviews they write for other businesses. So let me reiterate. I think Carol is the best when it comes to customer service. In fact, I still drive there just to see Carol. I know if I have any issues Carol will take care of it. My wife and I could go to the post office, but we appreciate the service Carol gives us and will continue to go there. We love you, Carol Thanks for always being there and making it a happy place!

This place is always awesome. They are very helpful and friendly. It's a great place to receive…read moremail.

The lady that owns this place is absolutely one of the most kind person I have ever run into my son…read moreused her services for many years and unfortunately, he passed away and when I reached out to this woman, she went above and beyond to help me and was just so kind. I can't even begin to explain my gratitude towards this woman, and I would recommend it and like my son said before her prices are incredible her Services above and beyond

I didn't get my package today, even though I was home at the time FedEx claims they tried to…read moredeliver it. They claim there were "security retrictions." I don't know what they mean. I don't live in a gated community or HOA neighborhood. There was road constuction at one end of my street but not at the other side. Does this mean a FedEx driver doesn't know how to go around the block?

I sent some paperwork over via email to have copies made. I drove 30min to get to the store. A…read moregentleman was on his way out the door as his shift was ending. He showed the lady Allison, working how to print my documents. She stated that she didn't pay attention to what he showed her. Needless to say I'm still here 40 minutes later. Still waiting while she keeps helping incoming customers. She said " I guess I could call another store and ask them to walk me through it". I am going to patiently wait just to see how long this process will be. I am at a loss for words. I will not be back to this location.

They under pay one of our load and we can NOT get a hold of the accounts payable and when you call…read morethe broker, he just tells you he will call you back. Never receive a phone call back from anybody. We followed all they asked and still stiff us. Not to mention they do not stick to the agreement. We agreed to haul a load from KCMO - Aurora CO next thing you know our trailer is being loaded to Salt Lake City UT and if you do not take it they will put another carrier to haul your trailer.

Very poor experience working with this company. We were contracted to deliver a load at 8:30 AM in…read moreIrvine, CA. Our driver arrived on time and was advised his actual appointment was at 3:30 PM. I sent several emails to our broker Dameon but got no response. After a period of time went by, he finally replied "if that is what the shipper said then you have to wait". I continued to email in regards to how much the driver will be compensated. Again several emails went out with no response. I added Scott who is suppose to be in upper management but never got a response either. Our driver waited very patiently for 9 hours and was out at 5:30PM. Dameon never apologize for the inconvenience or thanked the driver for doing an amazing job. He simply sent a revised confirmation with $125 layover added. I asked that he please reconsider and pay at least $250, which is what the rate confirmation said they were able to pay upon approval. I felt this situation was more that justifiable for the $250. Dameon said he would not approve it because the driver did not have wait there over night so he would only pay $125. Again, I sent multiple emails in efforts to get more compensation for our driver and yet he never responded. Poor communication. Poor customer service. Poor attitude. Very unethical and unprofessional. Please be careful when booking with ITS and especially broker Dameon.

Tigers Eye Insurance Services used a custom crate to ship supplies on a tight deadline, I…read moreappreciate the expertise and accommodation that allowed me to meet my deadline, and all of my supplies arrived safely.

I needed to have two stained glass windows transported from Tennessee to Reno. Family heirlooms,…read morethe windows safe shipment was my biggest concern. The folks at Reno Custom Crating coordinated with the packing company in Tennessee to insure they were protected and made me feel assured that the best crating was being used. Upon arrival, my windows were safely delivered by Reno Custom Crating. Even though they weren't building the crates themselves, their expertise eased my mind. Thank you!

Mario is the best in the box business. Great customer service and products. It's a pleasure doing…read morebusiness with him.

Decent but NOT great. I had a box which I wanted to pack in a larger box with more packing to…read moreprotect it. The UPS Store had nothing large enough and it and a customer there recommended this place. They had a decent selection of boxes but they were either marginally bigger or much bigger. Alright, much bigger with much packing materials. But packing materials for a single box were woefully lacking. Some very thin bubble wrap sheets and some foam sheet about 3/4" X 10" X 10". Everything else in bulk and, even then, not what I wanted. I bought the larger box and went to the UPS store to get a roll of decent sized bubble wrap which then worked perfectly. Staff did not offer to do the packing for me.

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

What a tragic "Dumpster Fire" (Sh*t Show) of a business. I…read moredropped off a package for delivery on 12/01/2025 with an expected delivery of 12/03/2025 on 12/02 I was still unable to locate the tracking number in the UPS tracki no system. I called UPS corporate who explained to me that the shipment had not been A.) called in for pick-up, B.) had not been dropped-off at an official UPS shipment warehouse, and C.) had not been picked-up by a UPS driver. I wanted to understand why the UPS store that i had shipped that package thru had taken no action. I called the store at 16:35 on Dec. 03. The girl who answered the phone put me on "hold" which lasted :28min until i decided to disconnect the call and call them back: The phone rang one time and went directly to a voicemail tree where I was unable to leave a message because the messaging system had not been set-up by the owner. If you have better options, and you do.. steer clear of this business. Trash begets trash.

They remodeled! This makes me so excited as this location really needed a makeover. Not only did it…read morereceive a makeover... they also added PO Boxes. They do have an Amazon device that allows you to scan your QR code, print the label and ship your package yourself allowing you to skip the line at the register for Amazon packages. The employees have actually been pretty nice to me each time I've gone in here. Like they actually enjoy their job. The service efficiency is so so. Sometimes they're quick and other times they're not but it's usually due to a customer needing extra assistance. I don't ever buy any packaging material at the store though because it's always so expensive. I do like where they're located as it's the closest one to me and I hope they don't ever move further south.

Notary services are reasonably priced at $15 per signature. The agent notarized four document…read moresignatures in 15 minutes.

This is a great small business! The staff has assisted me multiple times and they are always…read morefriendly. I needed notary services for a house sale in Arizona, and they were able to notarize and mail it! I sold a couple of items on Poshmark and they were able to provide packaging materials, pack the items, and send it! I did provide the pre-paid shipping label. They are also many gift items available . The UPS store and post office in the North Valleys are always so busy, I needed a different place to help me with mailing services. I have multiple shipping needs and I didn't want to drive to far away or be around too many people. Ridgeview Mail Center is satisfactory all the way around!