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    The UPS Store

    3.3 (90 reviews)
    Closed 8:30 am - 7:30 pm
    Updated a few days ago

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    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    5 months ago

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    2 years ago

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    Local

    Helpful 9
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    1 year ago

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    2 years ago

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    11 months ago

    I always drop my Amazon returns here and they've been always helpful and patient even though I may have a lot packages.

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    2 years ago

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    3 years ago

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    4 years ago

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    Thank you so much

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    4 years ago

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    5 years ago

    Helpful 1
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    2 years ago

    Very helpful staffs, Michael was awesome!! It was quick and simple I recommend this place!!

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    2 years ago

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    4 years ago

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    3 years ago

    Great service and easy to work with. Fast and reliable service and delivery I love coming to work with them

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    5 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    3 years ago

    You can go to Post Net in Stone Ridge for the same service and they won't make you wait outside for 40 minutes.

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    4 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    Thank you so much

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    11 years ago

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    5 years ago

    Great service. Package arrived in perfect condition.

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    5 years ago

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    5 years ago

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    8 years ago

    The staff are very friendly and eager to help. I feel comfortable bringing boxes to ship from the UPS store. I've never run into an issue!

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    Page 1 of 3

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I left the store with adequate information to fight the Verizon claim and Susan even offered to help me with the claim.

    Mentioned in 9 reviews

    Read more highlights

    Craters & Freighters of Washington DC

    Craters & Freighters of Washington DC

    (17 reviews)

    Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

    We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

    UPS Customer Center

    UPS Customer Center

    (142 reviews)

    Had to stop in here to pick up a package that UPS attempted to deliver three times. The company…read morethat sent me the package specified that UPS get a "signature from a live person" or words to that effect. Meaning I could not sign one of their forms and leave it on my door and expect them to leave the package. So I stopped in here on my way home from the Airport. It was after 5:00 pm - so I had no idea how long the lines would be. Turns out I was able to get in quickly, provided my tracking number and Drivers license to the lady at the counter, she retrieved my package, and I was out in less than 5 minutes. Great customer service! NOTE: The address listed here in Yelp is currently incorrect. The correct address for this location is: 4455 Stonecroft Blvd Chantilly, VA 20151

    The Chantilly UPS is the WORST UPS center. Everywhere else people rave about how UPS is their…read morepreferred service - but Chantilly is a disgrace. Packages thrown onto the front porch (we have video), always talking on the phone (I hope the UPS drivers wife gets Everything in the divorce!) and if there is a hint of weather - our packages are delayed at least a week, with daily email updates saying they will deliver the next day, but they can't seem to get around to it. How can a company like UPS keep such poor management in place. (Of course UPS grants their victims the privilege of picking up their packages - IF you pay for it. Nothing says 'we love our customers' like holding packages for ransom.) I've gotten to the point where I do my best to choose businesses who do not use UPS - which is Horrible, as it's not their fault that they will be judged by the abysmal performance of the Chantilly UPS. (Is shipping really free when your package takes 1 week to get 5 miles and you end up buying from another business in between?)

    The UPS Store - shipping_centers - Updated May 2026

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