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The UPS Store

3.9 (57 reviews)
Closed 8:30 am - 7:00 pm
Updated a few days ago

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Reviews With Photos

Sweet Potato Pound Cake
William D.

I had to ship a cake out of state recently and this location made sure my item was received on time. The owner Stephanie was also really hands on.

Alyssa G.

I've used this location several times for shipping out packages and returns to Amazon. I've always experienced great customer service and pretty efficient service and wait times. The lines can get a little long around the lunch hour on a weekday so plan accordingly. There isn't much parking in the shopping center either and parking on the curb is prohibited.

UPS Store in Herndon

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6 months ago

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3 months ago

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1 year ago

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3 years ago

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6 years ago

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2 years ago

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5 years ago

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7 years ago

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4 years ago

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5 years ago

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3 years ago

Jeremiah and the Team were awesome. They took time to help me determine the best shipping option for what I was trying to accomplish.

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4 years ago

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9 years ago

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3 years ago

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4 years ago

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4 years ago

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3 years ago

Very professional speedy service! Needed some paper work done and sent off for work and it was a seamless process!

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5 years ago

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11 years ago

Helpful 6
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3 years ago

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6 years ago

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Thank you Samita. Appreciate the nice compliments.

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6 years ago

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4 years ago

I have been using this location since moving to the area, very convenient and pleasant staff.

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4 years ago

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6 years ago

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3 years ago

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7 years ago

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Stephanie J.

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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7 years ago

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5 years ago

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4 years ago

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7 years ago

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7 years ago

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18 years ago

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10 years ago

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13 years ago

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9 years ago

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Page 1 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

Great support from Dexter and his team, I have done many shippings, business cards, and packing in this store.

Mentioned in 5 reviews

Read more highlights

Craters & Freighters of Washington DC

Craters & Freighters of Washington DC

(17 reviews)

Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

The UPS Store - shipping_centers - Updated May 2026

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