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    The UPS Store

    3.8 (58 reviews)
    Open 8:00 am - 6:00 pm
    Updated a few days ago

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    Jorge D.

    Unreliable and not up to date. Had a note about a missed delivery at 4pm. Said my package would be at the local store. Show up the next day at opening time. Package is not there. Ask the gentleman at the desk about it and the lady I'm assuming is the lead stepped in and blurted out it's not here and doesn't know but will be here later in the morning. I've already missed work this morning for this and now I need to leave work early again because they close at 5. Terrible customer service or tracking system. No timestamp of attempted delivery either.

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    7 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    5 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    7 years ago

    Ciera was a great help today and Julie did a great job getting my shipment there safely. Will be coming back, always great service!

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    14 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    It is a tedious task, and very time-consuming; however, Jamie and Jillian were so patient, kind and helpful.

    Mentioned in 4 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (77 reviews)

    I stopped by earlier today to do some Amazon returns and it's a legit rainstorm outside. I grab my…read moreitems that I'm returning and proceed to enter the store. I step in and there is this middle aged tall white haired man behind the counter. He doesn't greet me, he looks at me with disgust and just grabs the scanner to start my return process. While I'm pulling up my phone to find the barcodes I hear him sigh like he is irritated and doesn't wanna be there. I get it, it's Christmas Eve but that shouldn't decrease your customer service experience. I bring out the items and he scans them quietly and when packaging them he throws them in the bins behind him with so much attitude that I'm starting to feel uncomfortable like he can't wait for me to leave and returns to be over with. I had roughly 5 items in my box that I was returning and all labels and barcodes were in order. When I'm done I kindly ask if he could toss the box I had with me for me and he side eyes me and says "No, we don't have any room for YOUR BOX. But there are containers by Panera." And that's it, I just walked out while hearing him sigh in the back I haven't felt this dull about an establishment in a very very long time. I will never return to this place again, and will keep to my UPS I usually go to. This was a horrible experience to say the least. It honestly doesn't cost anything to be friendly, just sayin'. The only positive thing about this place was the cute bulldog walking around in the back. Do better UPS!!

    It's so convenient to have a UPS store close by. I visit this location whenever I have to drop off…read morean Amazon return. Also, you can have your UPS package delivered to the store if you are not to be able to be home to accept the delivery. The store is in a great location with parking right in front of the store. You can park and drop off your package within a few minutes. Staff here are very helpful and friendly.

    The UPS Store - copyshops - Updated May 2026

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