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    The UPS Store

    3.2 (71 reviews)
    Open 8:30 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    2 More Services

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    Reviews With Photos

    Fabiola R.

    After going to TWO of my personal bank branches and then both not having a notary I called UPS and the gentleman on my voice told me the days and times available, I really needed to get it done so I went on down & was very impressed by all UPS offers.P.O boxes, printing ,accessories ,custom signs are you freakin kidding me ?! And the 3 gentleman were working so hard to help everyone. Care:5/5- greeted me and communicated with customers as we walked in . Quality:5/5- it was easy and efficient. Cost:5/5-$15 per signature. Cleanliness:5/5- store was organized and stocked. Atmosphere:5/5 Parking:5/5

    Jane M.

    Jordan is a True asset to your store! He has a wonderful Personality; Friendly & Very Helpful! He had my product ready when I walked threw the door! Great Job Jordan, it was simply a pleasure doing business with you!!!! (Before I came to the store to pick up my items...I was already irritated. UPS didn't deliver them to my home! They stated the I was unavailable: I stayed home ALL day to receive my products! The products were taken back... without even an attempt to deliver them to my home!!!!) However, after going to the UPS store on Howe Ave. Arden Arcade, to retrieve my packages... Jordan with his sweet disposition made everything better! His smile and personality went the distance in helping me get over my frustration! So, once again...Thank Jordan for making Everything Go right for me! You deserve a raise!

    Inside
    Michael W.

    This is one of the busiest UPS location in Sacramento. It almost has customers inside all the time. But the employees there are always friendly and helpful! Mailbox rental is available in this UPS store. The difference to have a PO Box in the post office is you will have a street address for your letters or packages if you rented a mailbox in the UPS stores. This location usually have 2-3 employees there. They're always give me a very nice greeting when I walk in the store. The services are good and fast. But sometimes I have to wait on the line due to too many customers in there at the same time! They have copy machines, fax service, and notary service in there. Usually no appointment needed. Many parking spaces available in the parking lot. But no many in front of the store. The morning and early afternoon is very busy in this location. Try to go there at the late afternoon if you're not urgent!

    Nowhere does it say it needs to be in the original packaging

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    3 months ago

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    5 months ago

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    11 months ago

    Waited 30 minutes just to drop of an Amazon return. Only one guy working and a line out the door. Stay away!

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    3 months ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    Worst experience from this store. Customer service is non existent. No help upsell buying stuff.

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    5 years ago

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    3 years ago

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    2 years ago

    I go here for all my shipping needs. All the staff is helpful especially Michael. I can't say enough about his customer service.

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    3 years ago

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    4 years ago

    Quick service by joe. Conviene location for fast drop off when doing errands. Easy to access store.

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    3 years ago

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    3 years ago

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    3 years ago

    Poor customer service. Will try not to use this location again. I usually use usps but accidentally chose ups

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    4 years ago

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    7 years ago

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    3 years ago

    Great place for all your shopping needs esp for returning Amazon purchases. Friendly staff and fast service.

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    2 years ago

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    3 years ago

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    7 years ago

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    Photo of Jack T.
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    8 years ago

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    5 years ago

    Charging $14.13 for printing 10 pages is robbery. So they allow two attachments per email...so you just need to combine printing.

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    4 years ago

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    6 years ago

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    4 years ago

    The lady is very nice and attentive. The store does not have much employees but still manages to provide great service.

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    4 years ago

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    4 years ago

    Very quick and fast I love coming to the ups by Arden way it's always pleasant feeling I give them 5 stars.

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    9 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    without even an attempt to deliver them to my home!!!!) However, after going to the UPS store on Howe Ave.

    Mentioned in 2 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (75 reviews)

    Worst experience I've ever had at this location. I've been coming here for several years and will…read morenever step foot in here again. Dropped off an item to be sent back. The box was open on the bottom and needed taping. We said to be careful when they lifted it and they dropped it as we were walking out. We were outside when a tall older man with glasses came out and started yelling at us outside to come get the box and they were refusing to send it back. We walked back in and our item was on the floor. No offer to tape it up or give us another box (we offered to pay). The item was delivered the same way we were returning it so we didn't have another box. We were returning a defective ice maker and because it had a small amount of water that leaked (probably a little water in the line when they dropped it). So they dropped it, couldn't get it back in the box correctly and then refused it. We were yelled at again by the jerk with glasses he said it's considered hazmat and the driver would not send it back. Water is hazmat...seriously?!?!?! The way we were treated was terrible from the minute we walked in, being yelled at in the parking lot and then again in the store. Did I have choice words on my way out? Yep I sure did. You can't treat customers with disrespect and then expect them to just take it. So to the man with the glasses and turban, you're a complete jerk and I hope you get fired! You have zero customer service skills and are incredibly rude.

    I been coming here multiple times. They do get busy and the…read morepeople who work here they were nice. They let you know the price and all. I do recommend this place.

    The UPS Store - copyshops - Updated May 2026

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