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The UPS Store

4.0 (80 reviews)
Open 9:00 am - 5:00 pm
Updated a few days ago

Services - The UPS Store

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Recommended Reviews - The UPS Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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Photo of Jennie C.
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9 years ago

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7 years ago

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Photo of Sue G.
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5 years ago

Any time I come here, I get fast,,efficient, friendly service! Very much appreciated- especially during these crazy times!

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10 years ago

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4 years ago

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5 years ago

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15 years ago

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12 years ago

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5 years ago

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11 years ago

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6 years ago

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13 years ago

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9 years ago

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10 years ago

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8 years ago

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Photo of FHB T.
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8 years ago

I love this little place. Staff is always so nice. Typically there's no wait or very short one. They are fast and efficient.

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9 years ago

I love this UPS store location. The owner, Ross, is always happy and helpful. I will bring all of my UPS business to this location only.

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6 years ago

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Photo of Hal H.
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8 years ago

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8 years ago

Helpful 3
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7 years ago

Seriously friendly people. If they have a long line don't worry. They are super fast! I go here at least once a week.

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6 years ago

These guys are awesome. Super friendly, and fast. They just get it done. Literally never had an issue in my weekly package runs.

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Photo of Tony R.
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10 years ago

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15 years ago

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15 years ago

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Photo of Rene H.
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9 years ago

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Photo of Beau W.
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10 years ago

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Photo of Amy N.
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9 years ago

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Photo of Ashlee W.
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11 years ago

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11 years ago

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9 years ago

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Photo of Kim J.
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15 years ago

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11 years ago

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8 years ago

Ross and Tina do a great job!! They both really went above and beyond to resolve an issue that was not their fault. Thank you

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11 years ago

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14 years ago

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11 years ago

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9 years ago

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13 years ago

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10 years ago

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Page 2 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

People just aren't nice & caring anymore, but Ross & his employees here are.

Mentioned in 8 reviews

Read more highlights

FedEx Ship Center

FedEx Ship Center

(42 reviews)

In the past 10 years, I have seen the USPS postal service become VERY unreliable for incoming and…read moreoutgoing packages and mail. Many sent items and expected items have been lost or stolen. Even certified mail or return receipt mail goes missing frequently. Seems that USPS only really cares about your package if you use the more expensive priority mail. Even then with the tracked priority mail, I have had packages go missing. Unfortunately, if you have to ship to a PO Box then you HAVE to use the USPS. In those cases, I always use Priority Mail. UPS has a better record than USPS but still mistreats and loses packages. I have had the BEST success with FedEx. I have only ever had one package lost. According to FedEx it is still circling Nashville. When using FedEx I have the best service and experience when I go to the corporate ship point on Nichols Drive. This is where the packages go to anyway, so I go straight here instead of the FedEx Kinkos locations. I have had a MUCH better experience at Nichols Drive than ANY FedEx Kinkos location. Paulina is a consistently excellent employee at this location who always provides excellent customer service. I use the cheapest ground option and allow plenty of time for shipping when I can to save money.

My contact at FedEx is trying to fix the issue…read more FedEx ground...for several months now packages have been arriving at another address. I call the 800 go FedEx over 20x and issue is never resolved and cases closed. I called into this location and expected a call back as promised. No call back. It seems like nobody cares with this company.

PostalAnnex

PostalAnnex

(27 reviews)

How is this place even in business?…read more I went to this place as a first-time customer to mail a small package, and I immediately regretted it. When I walked in, the atmosphere felt unwelcoming -- cluttered, disorganized, and unprofessional -- but I decided to give them the benefit of the doubt. After saying hello out laid, there was a man sitting in the back who didn't acknowledge me at all, and a woman behind the counter who was not friendly with zero acknowledgment as well. When I asked for help choosing the right box size, she just pointed to a shelf behind me instead of assisting me -- unlike other postal service locations I've used where staff actually help find the proper box. As I looked through the boxes, none of them were the right size. They were all too big and she knew it. Then the man in the back told me to use a box he had -- which turned out to be a used box with used padding, already labeled and opened from a previous shipment. I figured they were offering it as a free courtesy, which would've been great! However, when I got my receipt, I saw they charged me $6 for a used box and used packing materials -- bringing my total to $26 for what should've been a simple $20 shipment. Charging customers for reused materials is completely unacceptable. Let me say that again just in case it was missed. I got charged for used packaging. Between the disorganized setup, poor customer service, and questionable business practices, I won't be returning. I'd recommend going elsewhere if you want professional service and transparency.

When I walked into this place I nearly turned around and left. It had a foul odor ( think hamster…read morecage that hasn't been cleaned in a month) and looked like it could low key be a homeless persons encampment. I'm not a prissy person but I got the feeling I didn't want to touch anything. For some reason I didn't listen to my spidey sense and walked up to the counter. I handed over my postage paid package to the woman running the place. 27 more red flags went up in my head as she asked me if my package was a phone! Who does that? What the actual hell? I immediately asked for a receipt which was one smart thing I did because I was able to track whether my package left that facility! My partner heard my story and called to talk to whomever was the manager (no surprise it was the woman behind the counter) and had the worst customer service interaction she had ever had. It was one excuse after another about why she needed to know what was in the package and she also said she was just curious. Which is it, curiosity or regulation? That place was terrible and I will never do business there. The health department should look into that store. I'm not sure that woman doesn't live in it. I never thought I'd need to look up reviews to a postal store before doing business but when I looked them up after the fact I wasn't surprised by all the bad reviews. Steer clear of this place.

The UPS Store - copyshops - Updated May 2026

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