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    The UPS Store

    4.1 (221 reviews)
    Closed 10:00 am - 3:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    Photo of Kelly E.
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    3 months ago

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    9 days ago

    Douglas was extremely helpful and went above and beyond to take care of me. 10/10. Will only be coming to this UPS store from now on.

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    Local

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    8 months ago

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    Local

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    10 months ago

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    Local

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    2 months ago

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    Local

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    8 months ago

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    Local

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    3 months ago

    I appreciate Meranda for being able to service me before they closed! She was respectful and had excellent customer service !

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    7 months ago

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    8 months ago

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    1 year ago

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    1 year ago

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    8 months ago

    Always quality service at this store!! AJ was especially helpful. My first choice for UPS in Roseville.

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    2 years ago

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    Local

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    11 months ago

    This is my go-to UPS store. The staff is always friendly and helpful, even if just dropping off Amazon returns.

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    6 months ago

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    Photo of Donald J.
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    1 year ago

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    Photo of Robert W.
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    1 year ago

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    11 months ago

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    8 months ago

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    8 months ago

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    8 months ago

    Fast and friendly help by Meranda, helped me immensely in getting an important item shipped out.

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    1 year ago

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    Photo of Jerami S.
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    1 year ago

    Branson is super professional, happy, kind and helpful! Always a delight! He's efficient and just makes the experience easy and stress free!

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    2 years ago

    Daniel was super helpful and helped me get my Amazon return packaged and sent off very quickly! Highly recommend the team at this location!

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    9 months ago

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    2 years ago

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    2 years ago

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    10 months ago

    AJ and Merida were friendly and helpful. Thanks. No waiting. They were efficient and took care with my package

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    2 years ago

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    1 year ago

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    2 years ago

    Poor service. Employee was walking in and out of the counter pretending to be busy. She was out there just touching the shelfs for nothing.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Julie was first class all the way and helped out by using another empty box to ensure my shipment fit. Thanks!

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    3 years ago

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    Photo of Travis T.
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    2 years ago

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    2 years ago

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    Page 1 of 6

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Meranda was super helpful with helping me select the right type of flyers I was trying to get printed.

    Mentioned in 15 reviews

    Read more highlights

    PostalAnnex

    PostalAnnex

    (27 reviews)

    How is this place even in business?…read more I went to this place as a first-time customer to mail a small package, and I immediately regretted it. When I walked in, the atmosphere felt unwelcoming -- cluttered, disorganized, and unprofessional -- but I decided to give them the benefit of the doubt. After saying hello out laid, there was a man sitting in the back who didn't acknowledge me at all, and a woman behind the counter who was not friendly with zero acknowledgment as well. When I asked for help choosing the right box size, she just pointed to a shelf behind me instead of assisting me -- unlike other postal service locations I've used where staff actually help find the proper box. As I looked through the boxes, none of them were the right size. They were all too big and she knew it. Then the man in the back told me to use a box he had -- which turned out to be a used box with used padding, already labeled and opened from a previous shipment. I figured they were offering it as a free courtesy, which would've been great! However, when I got my receipt, I saw they charged me $6 for a used box and used packing materials -- bringing my total to $26 for what should've been a simple $20 shipment. Charging customers for reused materials is completely unacceptable. Let me say that again just in case it was missed. I got charged for used packaging. Between the disorganized setup, poor customer service, and questionable business practices, I won't be returning. I'd recommend going elsewhere if you want professional service and transparency.

    When I walked into this place I nearly turned around and left. It had a foul odor ( think hamster…read morecage that hasn't been cleaned in a month) and looked like it could low key be a homeless persons encampment. I'm not a prissy person but I got the feeling I didn't want to touch anything. For some reason I didn't listen to my spidey sense and walked up to the counter. I handed over my postage paid package to the woman running the place. 27 more red flags went up in my head as she asked me if my package was a phone! Who does that? What the actual hell? I immediately asked for a receipt which was one smart thing I did because I was able to track whether my package left that facility! My partner heard my story and called to talk to whomever was the manager (no surprise it was the woman behind the counter) and had the worst customer service interaction she had ever had. It was one excuse after another about why she needed to know what was in the package and she also said she was just curious. Which is it, curiosity or regulation? That place was terrible and I will never do business there. The health department should look into that store. I'm not sure that woman doesn't live in it. I never thought I'd need to look up reviews to a postal store before doing business but when I looked them up after the fact I wasn't surprised by all the bad reviews. Steer clear of this place.

    The UPS Store

    The UPS Store

    (57 reviews)

    I have been to this store on a few occasions and been disappointed with the service and the…read morecharges. This last week I went in to purchase one single stamp to mail a letter. The price for one single stamp is $.078. I was charged $1.25 which is a $.047 or 60% markup. When I said something about the price the two males behind the counter started laughing and speaking in a language that was not English and so I did not understand what was being said. That is offensive! No thank you. I have a printer it's cheaper to use pirate ship to purchase postage and ship packages. I'll drop them off to the UPS store though, they can manage that part, hopefully laughing the whole way. :)

    This place hires kids that scam you for a dollar for tapping a package for Amazon returns…read more Why don't you just add a tip jar instead or put a sign from management saying unsealed packages need to be fully sealed and there is a $1 charge. Keep in mind I had taped the box down. The kid wanted to charge me $2 for tape!! I said Amazon said to drop off at ups store as is. He then said look at the fine print on drop off. The flaps aren't flapping I taped it 3 times. How is that not enough? He was even lucky I had a dollar also he didn't even enter in the system so tha confirm they are taking off the top! They didn't offer me a receipt too. Management please check your staff! The customer service is horrible! If you don't like your job do something else!

    PostalAnnex+

    PostalAnnex+

    (142 reviews)

    Great customer service at this location. Don't go to ups down the street they are way too busy and…read morethe staff don't care about you. The staff at this location are always friendly and always make what you want to ship work.

    I have used this postal annex for years and until yesterday enjoyed the convenience and customer…read moreservice. Last Thursday I went in with an express envelope a friend had already provided postage for. My intent was to just drop it off for mail pick up. My friend's post office in SoCal used international postage and this caused quite an upset to Jessica. Jessica check the amount was correct but was just unsure. I told her I was willing to put it another envelope and pay the higher postal annex cost (nearly double the postage on the envelope). She insisted she wanted to check with USPS that would pick up and would call me. Her intensity around it triggered a customer behind me to say "couldn't she just take it to the post office." I told him I enjoy the convenience of this Postal Annex. She did call me later and was unsure. By then I had spoken with my friend and explained to Jessica that the post office placed the postage. She decided it would be ok and would send it out. This was priority mail and by Monday my friends post office had not received it. I called the annex to inquire if they MIGHT have scanned. A different employee said no but she would check with her driver on Wed as he did scan it. On Tuesday, I get an unsolicited, agitated call from Jessica saying she had a note, basically super pissy at me that no one scanned it, why would they, etc. I was like hey "I just called to see if you might have scanned it since I told you it needed to be there next day. I wish I had just put it a new envelope and paid the $50. But you talked me out of doing that." She began to deny that she had done so and continued her intensity over the scanning and international stamps. So I ended the call and this ends my years of use and adoration for this small, local business.

    Minuteman Press - Roseville - Exterior

    Minuteman Press - Roseville

    (44 reviews)

    Absolutely the best! I Was in a bind after a discount online printer didn't come through as…read morepromised with fliers I needed for a Sports Show I was showing at. After multiple attempts to reach the online printer, I gave up and called Minuteman. It was Thursday and I needed the fliers the next day as the show was out of town. They let me know that the resolution of the file I sent over was too low for what I was looking for (something the online printer never mentioned). I had to start from scratch and re-design my flier which I did but not until after they were closed for the day. I talked with them Friday morning and by 1pm my fliers were done! Thanks so much for coming through for me! This is why from now on I shop locally, with people I can talk to!

    A few months ago, my husband had an idea to create a calendar for his car enthusiast friends. I…read morehaven't done publishing in a while but figured I'd brush off the laptop and see what could be done. After creating a file, it was time to find a printer. We looked online and debated sending out the project to mail-in companies but then decided to come on Yelp to possibly find someone local. Discovered Minuteman Press. My husband said that he remembered Minuteman Press in different locations, so we realized it's a chain/franchise. I called the Roseville location and was told that they could do calendar printing but they were unable to give quotes without seeing the project in person. So in early December, we stopped by with a flash drive. The location was easy to find and had plenty of parking. We were greeted by employee Courtney. We had expected to get a quote right then and there but found out that quotes would be given via email. I guess it goes to the owner/manager who gives the actual price estimate. We were anxious to get the price quote since it was early December and we wanted to have everything mailed out before the new year. We received the price quote via email the next day, I believe. I was very impressed by their system---you could change the quantities in your order and it would adjust the price and the down payment amount. Originally we wanted a quote for 20 but after seeing the quotes for 40, we opted to do that instead. Their employees are quick at responding to emails and everything is very professional. They'll even print stickers! We picked up our calendars in mid-December and were pleased with the results. Pricing was great and the turn-around time was reasonable. We had a small issue about the hole punching on a few of the calendars but they've promised to redo those few for us. They have an amazing Yelp discount on your first order so make sure you take advantage of that! So glad to have this business in Roseville!

    The UPS Store - shipping_centers - Updated May 2026

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