Ghazi was very helpful to me. I don't send too many boxes and he helped me and guided me to make me feel comfortable and happy. I felt like he was going to take care of my package for me. I also got there right before closing and he didn't make me feel rushed! Glad this was on my way home! read more

Came here to deliver my rented college book. The place is very warm and welcoming. The owner Ghazi is super friendly and is willing to cater to the customers needs. The prices here a supper affordable compare to other deliver places. The place is also good w Quality printing if you want to have business or projects stuff to look professional. Although this place is a lil further than other delivery places for me, I would come here again just because of AAA+ service. read more

new ups location just opened this week!! was at pt nearby & needed a ups store .. found this one!! very very nice people. this is a brand new large & clean store!! thanks for your help today!! read more

*DO NOT GO TO THIS LOCATION* Had the worst experience at this location. The manager Ghazi pretty much right off the bat raised his voice when talking to my mother after she asked why we weren't able to pick up our package. Then he proceeded to raise his voice with me. The fact that a manager is treating customers with such disrespect is unacceptable. He is representing UPS and obviously doesn't care much about it. I will no longer use UPS due to this terrible experience. Hopefully someone can either retrain the manager and show him how to speak to people correctly or just find a new one which would be better off for the company because having him represent you makes you're company look BAD. In a response to your response: "Claimed"? We clearly have the same last name and it will be no problem since my brother will be in town tomorrow and we will gladly walk in the store AGAIN to pick up the package? FYI on the back of the UPS slip that was left on our door and that we brought in today it states all you need is a valid state issued ID to pick up. As for your behavior and how you handle your customers I am sure that in fact does not follow UPS policy and I will gladly be reporting that to corporate. read more

A well-kept secret! This store is tucked away in a strip mall and there is not a lot of traffic. Very good parking availability. The store owner helped me with a complex issue in a very short amount of time. He was super friendly and very knowledgeable. This is excellent for me because this store is right around the corner from me. I highly recommend store! read more

Very professional and helpful staff. Ghazi took the time to help me confirm a shipping address on the public computer they have there. Great store! read more

Came in for a shipment and didn't realize this location had just opened a week ago. Ghazi was extremely helpful and nice. Although I had only came in to ship a package, I left with plenty of knowledge for my dads new business. Looking forward to working with this UPS Store in the near future. Thank you! read more

I really like this location! Its super close to where I live and the store is very clean. Parking lot is a bit small but its not that busy. The guy working there is really nice and has a great service! read more

Amazing service, quick and reliable! Ghazi was extremely helpful and I will be completing all my services here!

This is a great little UPS Store right near my house that I frequent all the time for Amazon returns and shipping out things for work. The manager Ghazi and his employees are always super helpful and make sure to process shipments quickly so I can get on with the rest of my day. read more

This UPS store is by far the most amazing store I've ever visited! The employees are very friendly very professional, I was greeted as soon as I walked in. I was clueless and they were very patient with me even though they were busy at the time. I would definitely recommend coming to THIS STORE read more

Great place to get documents notarized and shipping packages is fast and simple. Very nice and knowledgeable staff.

EXCELLENT SERVICE! Such a comfortable atmosphere and attentive staff. I would recommend everyone come here if they want a sense of urgency and excellent service. read more

Full service operation here. Very patient and helpful with packaging my large item. Convenient location with excellent parking.

I first want to say how excited I am to have a UPS store open down the street from my home. My husband and I order online a lot and occasionally have to do some returns. My first impression of this place is that it's very neat & professional. I love the owner of this UPS store . Ghazi is a friendly person who genuinely wants to help people. He makes every experience enjoyable. We exchanged great conversations every time I visit. He is very knowledgable at what he does. I recommend you stop by and see for yourself ! read more

This is a service I expected to receive, if you are in reseda area the helpful, kind, patient and professional UPS store you can find it's on this address. All of the employees are kind and try their best to help you. Mr. Ghazi Jamshed was joking and make you laugh even on 4 pm, so you feel better. Perfect experience for the first time visit this location. Thank you read more

This is a new ups store near by my house , a great place and good people Best customer service that I ever seen in my life Great guy read more

great customer! i came here to send out some books and i had to print out shipping labels and of course i forgot my wallet i told the manager i can leave my stuff here and come back with $2 but he insisted and said it was fine !! best ups store in the valley really nice people who cares about there job and the customer! read more

This is the best UPS store I have ever been to! Ghazi and Farhana are the best, and are super helpful. They are patient in answering questions, and will work hard to meet your needs. 10/10 will come again read more

This was my first time visiting this UPS Store and I'll definitely be coming back here. Ghazi Jamshed was very helpful and friendly to me. I was in and out of the store in a minute. read more

I always receive great customer service, attention to detail and a friendly face every time I use this location. Farhana is always a delight to work with whenever I need to get packages sent. I highly recommend this location for their great service and convenient and clean location. read more

Ghazi was very nice and did his best to help me. I appreciate that he let me take my time and didn't pressure me to quickly decide on what to do. He helped me notarize a document. read more

A very pleasant kind professional helpful couple run the store .. 1st time around they answered so many questions hence why I went back today . Thank goodness they are in this area - We badly needed them. read more

The owner of this store is the rudest person I have come across in a while. I stopped in to drop off a box for return, and upon entering the store with a heavy box and my leg in a brace from a recent knee surgery he just pointed to the counter and offered no help even though I was obviously struggling. I gave my pre-printed label and asked for a piece of tape to close up the box and got an audible sigh. After he scanned it and gave me my label and directed me to carry the box back to the front door, I asked for help since my leg is not great to which he replied "you brought it in didnt you"... I said are you serious??? And his response was that he didnt charge me 2 dollars for the tape so I should be grateful and went in to a whole diatribe about how he goes through 4 rolls of shipping tape a day... Well, you own a shipping store... I recommend avoiding this store at all costs, this man has no customer service skills and does not know how to treat people.. read more

Ghazi and fam are always friendly and super helpful! I come here for notary services, copying, scanning, and package delivery.

Went there​ to have paperwork notarized​. Ghazi was very professional, knowledgeable, & helpful. Highly recommend him for any UPS services and especially for notary work. read more

Ghazi and his employee were very patient and helpful when I went in with various things to ship today!

Great customer service, new store in my area and convenient for dropping packages, thank you Ghazi Jamshed, see you next time YR

Ghazi is the best! Super honest and quick, hassle free delivery service. Definitely will come back! :)

This place has great service. Ghazi was super helpful and kind. He took care of everything really quickly. I would definitely recommend this ups store to friends and family. read more

Came here to return 2 AT&T modems. UPS Stores have a contract with AT&T, but they could not find my account in the computer. I left the modems with Ghazi, the owner, who said he would check again. He called me the next day to let me know that my account was still not coming up in their system. On his suggestion, I got shipping labels from AT&T, and dropped them off early with his wife. Later he called me to tell me they were for regular mail, not UPS. Ghazi and his wife were both very nice and helped me get my shipping situation resolved, even though they did not make any money on my shipment, they did not leave me hanging, either! I would definitely use them again. Great customer service. read more

Ghazi went above and beyond with excellent customer service. He was such a great help with returning a defective product. He took the time to personally help package it up and make sure it got shipped back to the vendor. Its refreshing to have someone genuinely help, Thank you Ghazi! read more

I needed to return something I bought online, so I went to the nearest ups store.When I walked in the manager Ghazi Jamshed helped me. He was very nice and and made my visit very quick and smooth, he even gave me the box to ship it in for free. I'll probably be coming here every time for all my shipping needs. read more

I go to this UPS Store about 3 times a week to drop off my packages for my business and I have nothing but positive things to say! The owner and his staff are courteous, very helpful, and it's always a quick stop since they work so quick and efficiently. Parking is always available and there are never long lines. read more

This is by far the nicest, cleanest UPS store I have been to! Ghazi is always so thorough with shipping and really takes the time to help calculate the best shipping rates. read more

My experience at the store was excellent, the customer service provided by the associate is more than satisfying thanks to Ghazi.

Great service personalize to our needs. They took extra time to customize our Chinese Visa photos that are specific to their requirements. Exceptional printing service. I highly recommend this UPS store at 18601 Sherman Way, Unit B in Reseda. read more

I had great experience at this store. All the staff hav been extremely help full snd Ghazi his doing a great job assisting all the customer. I really recomend this office to everyone. Great job read more

I've been here several times now and Ghazi, the owner, is always wonderfully helpful! It's always a pleasure coming here to ship, or pick up packages, or anything else that I might need in terms of shipping. My questions are always answered in an extraordinary fashion. Looking forward to coming back! read more

Finally a UPS near my house. Ghazi is the best. Great customer service and super friendly.