My go to spot for approved UPS drop-off/shipment returns and notary services (recommend making an appointment for notary services to ensure there is a notary available for you on site and as they can get busy with that service). I also took family here for passport photos ($20 for 2 pictures). Located in a plaza northwest of Sherman Way and Amigo Ave with a few designated parking spots in front. Helpful staff. read more

The owner is a thief I took My Amazon package in a box and he wanted to charge me $5 for taping it. My fried this is not fare and customers will know and never come back. read more

The UPS Store - The owner is a thief . - Mailbox Centers Near Me - Reseda, California

Worst experience, they stressed pregnant women in front of me and then was telling me "you must have your screenshots ready for all returns" I had like 10 returns and they was very different, service is 1/10 read more

Missed the point? This is about attitude, not policy. It comes across as a tendency to argue with customers. I hope you can take this feedback and make improvements Please don't claim this has never happened read more

I will never come back to this business again. I've been shipping packages from this location for over 8 years. They tried to extort me. They wouldn't send out my package and they attempted to charge $5 for one piece of tape. I've never heard of that before. I've never had an ups return store try and charge for a piece of tape. Do not come to this business. Do not use them. They are rude. They are extortionist and frauds the manager is not a nice person and the employees are incompetent read more

Great place. Service was very good. Most reviews seem to address ups directly instead of the workers. They did a great job.

1. The delivery man never attempted to knock or press Ring bell and decided to bring package back to UPS store and refused to redeliver. Made me have to come pick it up myself. 2. Had another package and asked for the cheapest method to ship and told him value was under $30. He asked if i wanted to insure it which costs more than the item being shipped. Then says cheapest will be $96 dollars. Can't make this crap up. Very sad. read more

Just needed something notarized. Was quick and easy. Staff very nice. Parking was good. All went well

I realized late in the day that I needed to print something out as soon as possible for a flight the next morning and I called the store who let me know they just need me to email the pdf, no need for a USB stick. They also let me know the minimum credit card charge was $5 and pricing for printing. When I got to the store, Ghazi J. was so kind and helpful. The whole thing took less than 10 minutes! read more

This place is not helpful at all it's been weeks of me trying to get my package and they have not given it to me I asked if I could pick up the packet they play games with me and could not give me a clear answer. DO NOT GO HERE OR DO BUISNESS HERE . They are very unprofessional and. It helpful at all. read more

I am impressed with how helpful the store owner was. Ghazi J, made the process easier for me. He was helpful, attentive, and friendly. I would recommended this UPS Store for any of your needs. read more

This is my favorite and GO TO ups storefront out here! TANIA is literally the sweetest nicest person ever! She's always so helpful and always goes above and beyond! I always remember her because of how nice and helpful she is ! I won't go to any other location because she's here :) she deserves a raise! 1000/10 read more

This is where we always do all our amazing returns and we couldn't be more impressed. We never wait for long, they're quick to get to people in line and if I do by chance need tape or a box, the prices are quite reasonable. Definitely a great UPS STORE to use! Parking sucks a little but if you can see around that - it's perfect. read more

My favorite UPS location! Amazing staff, I'm here every 2 weeks unloading so many returns and they are always so nice! They offer tape when I forget with no charge, remember me by name and always help me unload my car!! read more

Best UPS in the Reseda service Excellent Mr.Ghazi is very kind and very professional.He always help me.

Amazing UPS!! So helpful. Ghazi is so helpful and kind. I wasn't sure how to ship my package and the customer service was outstanding and I got a great price!! Come here for your shipping needs. read more

I was assisted by a very nice worker named ANTHONY and he was absolutely amazing. He took the time to help me return a large item that needed to be fit into a box. He was super patient with me and provided EXCELLENT customer service. Attentive, helpful, and very knowledgeable. I will be back! Thank you Anthony!! read more

Great notary public services great service and people. Normal l'os Angeles lines I've been going there for years

It's always a problem here I dropped off a pair of shoes to be sent to stock x the box was not packaged in a box so they slapped the label and taped the shoe box up and now the shoe box is ruined and my item was not taken to be sold and now I am hit with a penalty fee and a bad shoe box which drops the value it was a young girl who helped should have finished with me first instead of taking the shoes leaving it on the scale as is and leaving to assist another customer . And what happened with " we package we ship " just like your store advertises now I'm left with merchandise that lost its value due to the shoe box not being boxed read more

The UPS Store - Mailbox Centers Near Me - Reseda, California

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Came in for a Notary Service and was helped in a very easy experience. Very helpful and would recommend.

they advertise they have a notary. There is a sign outside that they have a notary and there are two signs inside saying they have a notary. I was told by the gentleman behind the counter there was no notary there today and to make an appointment in the future. THEY DO NOT HAVE A NOTARY ONSITE ALL THE TIME read more

The UPS Store - Mailbox Centers Near Me - Reseda, California

Had a very weird situation happen at the store. I was in line to return my amazon packages, and a man walks in and goes right through me to who i assume is a manager or the owner and asks them to make a copy. He proceeds to tell him that the lady on the right would help him, and as she finishes working with a customer, he goes right in front of me and she silently completes his request twice. Absolutely no acknowledgment from both of the workers that I've been standing in line waiting, that the man needs to wait his turn, and I was just standing there like an idiot waiting for them all to finish. After she was done with him, I put my packages down and let them know that I was standing in line and it was not cool for them to let a person just walk past me without apologizing for the wait or asking me to let him through. The worker did not say anything to that, she was completely silent, and I just walked out. This whole situation felt very upsetting, as this is not how you treat clients. Just an acknowledgment and a little "sorry about the wait" would be enough. read more

Owner Ghazi J. Has stated that I asked for a free box. That never happened. I clearly said " Wouldn't you be able to provide/offer a good box and tape it right there? For free or extra cost. It doesn't matter The fact of providing a solution is always greatly appreciated." I never asked for a free box. How can you even expect a solution or a partial reply by the person who did not properly help you since the beginning? (Ghazi - owner). I feel sad for the rest of the team for having a boss like him. The lady that started helping me was nice but Ghazi's ego did not help. read more

The UPS Store - Mailbox Centers Near Me - Reseda, California

This is a great store, customer service is amazing in this store and their other store in Reseda is also great.

My son and I visited this location to return an item he received in error. The Amazing Ghazi, (who always considers the customers needs), pointed out the cost to return the item, far exceeded the value of the item itself. He could have remained silent and made some extra money. Thank you Ghazi for being a trusted staple in the community! We really appreciate your service! read more

Customer service is horrible. Rude front desk people. I initially asked for help in getting a package out of my car, and they handed me a cart and did not help. I then tried to return a package wrapped in plastic like a UPS driver told me to do as it was too big for a box, but the UPS store counter did not want to take it and told me they didn't like the way it was wrapped and needed to be in a box. The UPS driver happened to walk in right then and said no problem he would take it. Driver had to scan package as counter person would not do it. You can see by the various responses the owner gives to reviews on yelp where people are complaining about him that the peoples reviews are accurate and he is a very rude and unhelpful person. read more

I like this location because it always tends to be a quick trip! I used to go to other UPS stores nearby but they were usually very busy or rude staff. This location has usually 2-3 people working and the line goes by quickly. Never had an issue in my 2 years coming here! read more

Friendly staff. The gentleman who runs the place doesn't cut corners with quality of service. Made sure my important documents were extra packed to protect from accidental water damage. Also ensured accuracy of details. Quick and prompt service as well. AAA read more

I came here to ship my boxes as the other UPS store near my house was already closed. I had a label which got ruined and I had the label in my email. He allowed another customer to email to them to print it out but would not let me. He was only eager to leave the store and close up shop. I had to put all my boxes back into my car because he was too lazy to help me for one minute. He helped a gentleman next to me but he would not let me and told me the email and system were not working. He is full of crap and I would never ever ever refer anyone to this dump. His name is Ghazi and should not be in this line of work. I called the UPS store corporate headquarters to report him. This guy should not be in business and no one should give this guy a dime. He has no customer service skills, is lazy as hell, and a liar. He could have helped me with at least one box where I only needed to email them in order to print. PLEASE GO TO THE UPS STORE ON SATICOY AND LOUISE. They are AMAZING. read more

This was the only UPS store that had notary service on a weekend, really recommend this location for any of your legal needs. Nice people and good customer service. read more

The UPS Store - UPS STORE. - Mailbox Centers Near Me - Reseda, California

I bought a one of those heavy duty cardboard box from here a couple weeks ago. Ultimately, I didn't need it so went back to return it, and was denied a refund, despite having my receipt. The guy behind the counter couldn't explain why he could not refund me. Just said they didn't do that. My receipt said nothing about it. Seemed to me it was less of a "can't do it" situation and more of a "i'm the franchisee and don't want to lose out on the 11 bucks" kinda situation. read more

I am disgusted by the actions of the employees and the "manager" here. UPS should really keep a closer eye on who can represent their name in these franchise locations. The Millennial generation does not have to be snail mail savvy since most communication is done in other ways. So there is a reasonable expectation that they should not be taken advantage of when mailing something the old fashioned way, especially if they show up at a "trusted" brand name store. A young relative of mine received a tax document in the mail. I asked her to mail it to me so I could send it to the IRS with the proper tax forms. As expected she did not own a stamp or an envelope. Luckily she did know how to put the address and return address on an envelope. She told me that this UPS store was across the street and she would just go buy an envelope as her roommate actually had a stamp. I told her they should not charge her much for the single standard envelope. I got a text message 10 minutes later and she told me they insisted it would cost over $10.00 to mail the 3 pages to Reno and NEEDED to go "ground" shipping in a box. I immediately called her and told her to leave there and not pay $10.00 to mail anything. She said they already charged her. After telling her to get her money back the employee told her it was too late, I told her to ask for the manager who doubled down on the lie and said it was too late. I asked her to put the manager on the phone, as he began to further the lie to me, I stopped him and told him I am well aware of the policies and procedures of a UPS store franchise. I warned him that if he failed to refund her money there would be calls to San Diego and franchise support. Eventually he did refund her money but continued to be impolite. Needless to say she will NEVER go back. She walked back to her apartment and put the 3 pages in an envelope she bought at the 99 cent store. Put a single stamp on it and mailed it. There is no justification for attempting to rip her off. Not only was it not what she needed in any way but they told her it would still take 4 days to get to Reno. Regular stamped mail takes 3 days or less to journey the 500 miles from LA to Reno. I seriously doubt the slogan "What can brown do for you?" has anything to do with building a bad reputation and fraudulently charging customers for unnecessary products and services. She felt dirty and ashamed that she was taken advantage of. It was not until I was able to explain to her that these employees and managers are not actually "UPS" and she can still feel safe if a driver in brown brings a package to her door. Footnote: $10 makes a difference to her, she is young, working part-time, and going to school and living on her own in Los Angeles. read more

The UPS Store - This is the scam they tried to pull. A photo mailer. - Mailbox Centers Near Me - Reseda, California

Easy-peasy drop off for Amazon returns. They have a couple designated parking spot right in front of the store so convenient to drop off packages with close parking spaces. Staff is always attentive and takes care of you promptly. read more

Ghazi is the best in town! Always quick and helpful, the store always clean and very welcoming. Highly recommend on that UPS store!!! read more

The UPS Store - Mailbox Centers Near Me - Reseda, California

Excellent service by Sir Jamshed. Hes polite and helped us with our all queries!! Definitely coming to this store for all my businesses.

Not recommended the old man over there is ready charge you easy for less service that is free on another branches. Today I had the package to post but this branch charged me 2.20$ just for 12 inch tape that they want to close the package And charged my family 4$ for one pacopy. They try to explain that they do right but price of tape 2.20$ is funny and one paper copy 4$ is as well. For 2$ can buy one roll of tape. It is shameful that they will make money for nothing. This is not my first time with UPS and another store never charge you for piece of tape 2.20$. Terrible service. It's close to my home but I prefer go to another store with better attitude. read more

It's the best shipping, notary, fax location I've used. They are always willing to help with all the things I needed. The value of money is worth it! I will use them all the time read more

Tania is the best she is kinde, smart , helpful and friendly whenever I have questions she is answering nicely and giving good suggestions I am giving her 10 out of 10 stars Also she is super smart and caring with castumers Thank you Tania read more

I don't normally write many bad yelp reviews. I tend to mainly praise places I thought did well. But I am extremely upset by my experiences with this UPS store location today, and I am rating their performance as low as I can. I had to ship a large framed artwork, that my wife had made, across the country. I packed it in a large box and even though I said I was in no hurry, and wanted the cheapest price, I was charged over $400. I accepted the price because I needed to ship the item. I'm moving, and I had already sent the moving truck away. Later I found a second artwork of hers and I put it in an identical box. This time I got a different person and they offered me a ground rate option that the first person didn't even tell me existed. The cost was now closer to $100. They offered me no refund or even an apology -- just a lot of pushback about how I had made a wrong choice earlier, when I had been given no options. read more

The UPS Store - Artwork in a box that the UPS store on Sherman Way overcharged me to ship. - Mailbox Centers Near Me - Reseda, California

The owner Ghazi Jamshed is very rude and unprofessional. He is not there to help you he is there to take your money and if it's not in cash he will not respect you. He makes jokes out of people's difficulties. I would suggest taking your notary and shipping business where it is appreciated. Definitely not here. Ghazi also charges more than any other UPS in the area because he is a franchise owner and sets his own rules to get over on people. I have a lot of patience for people and have given this store multiple chances but he repeatedly disrespects everyone, I have seen it in line with other customers and also to me. I do not recommend coming here. The girl that works there is very sweet and she is the only reason I gave them another chance. Only way this store can improve is by making sure UPS trains Ghazi properly. read more