Did a notary here and Daisy and Ghazi were super helpful! We live 12 mins away and they were about to close but as soon as 6:45 pm hit they were accommodating to help us out! The process was smooth and easy and they made it simple to understand and do. Thank you guys will definitely come more for notary services! read more

We came in for notary services on 6/20/26 It was quick and simple!!! And exactly what we needed read more

My go to spot for approved UPS drop-off/shipment returns and notary services (recommend making an appointment for notary services to ensure there is a notary available for you on site and as they can get busy with that service). I also took family here for passport photos ($20 for 2 pictures). Located in a plaza northwest of Sherman Way and Amigo Ave with a few designated parking spots in front. Helpful staff. read more

I had an amazing experience at the U.S. Store in Reseda. The owner, Ghazi, went above and beyond--he ensured my package was secure for cross-country shipping and made sure I felt confident on my end. Even when the store is busy--and it often is--they're impressively quick and efficient. Highly recommend! read more

Extremely unprofessional experience with the notary services at this location. GHAZI JAMSHED the notary refused to assist and notarize a document. When we asked for his official notary information so we could document the interaction, he literally pulled down his notary license and refused to provide it. As a public officer, hiding your credentials from a customer is completely unacceptable and a massive red flag. We left with an un-notarized document and a horrible customer service experience. We will be filing a formal complaint regarding his behavior and refusal to provide his license information directly with the California Secretary of State. Avoid this location for notary needs. read more

This UPS store is what all UPS stores struggle to live up to. The employees are kind, they go above and beyond to help. Sometimes I think I'll just go stop in and say hello cause they're so darn nice there. Whenever I need to mail something, I'm so glad they're not that far away, because even if they were further, I would search them out! You just can't have a better experience. --Crystal PS parking is easy also because there's a Ralph store right there. Which is also quite convenient! read more

Ghazi Jamshed was so great! He and this other girl helped me out and they worked very fast and provided great and friendly service! It is always a pleasure coming to this ups! read more

My Mom sent a package to this location in March 2026 for pick up, it was not mentioned to her that I wouldn't be able to pick it up without renting a box. They accepted the package, but when I went to pick it up I was told there was no record of it. Even when I showed them the UPS app that said it was delivered and it was signed for. The employee that accepted the package was quiet, then spoke up and said that she sent it back on the truck. I asked her why she didn't call me, my phone number was listed on the package. She said it was illegal for them to accept a package for anyone without a box. I said ok, that's weird. It sounds scammy. It gets even worse, my package was NOT sent back to my Mom, it disappeared and UPS's story keeps changing. First it was it would be sent back, then it was it was send to the fraud department and now they say it was delivered to the wrong address. SHAMEFUL. I will NEVER do business with them again. And I have told EVERYONE what happened. No integrity, shady, thieves that don't take accountability. My Mom has asked for an internal investigation. read more

Ghazi helped me process an Amazon return. I very much appreciate the extra mile he went to make sure I had my return packaged correctly. Previously he's helped me with notary services. I highly recommend this store because of his customer service. read more

this is the worst ups store ever. the manager is unbelievably rude. i went in to get something printed out and the female employee couldn't figure out how to print it out. meanwhile the woman behind me in line got her picture printed. the man with the white hair told his employee "it's not worth it to help her move on to the next customer" meanwhile i waited in line behind 7 people before i got helped. i was never rude i was very patient. this man wanted to go home and didn't want to help his employee figure out why she couldn't print my attachment.when i asked for his name he said "im the stupid guy" i couldn't believe the way he was treating me or speaking to me especially infront of other customers. i used to be a regular at this ups but i'll go out of my way to go to another location. i wish i could give 0 stars. i do not recommend this ups store for any thing. terribly slow service and terrible customer service. never again returning to this location although the female employees are very nice, he was so rude. i'm still shocked at how he spoke and yelled at me, posting his photo so management (it's probably him tbh) can look into the matter and possibly give this man some NEEDED training in customer service!!!!!! read more

The UPS Store - this is the employee who made me never want to return to this location ever again. - Mailbox Centers Near Me - Reseda, California

The owner is a thief I took My Amazon package in a box and he wanted to charge me $5 for taping it. My fried this is not fare and customers will know and never come back. read more

The UPS Store - The owner is a thief . - Mailbox Centers Near Me - Reseda, California

Great service! The staff was friendly, professional, and efficient. They make every visit quick and easy, and I appreciate how fast they are while still providing great customer service. Highly recommend this UPS Store! read more

The store owner helped me with a return, super friendly and kind! Never had any issues here

I will never come back to this business again. I've been shipping packages from this location for over 8 years. They tried to extort me. They wouldn't send out my package and they attempted to charge $5 for one piece of tape. I've never heard of that before. I've never had an ups return store try and charge for a piece of tape. Do not come to this business. Do not use them. They are rude. They are extortionist and frauds the manager is not a nice person and the employees are incompetent read more

Missed the point? This is about attitude, not policy. It comes across as a tendency to argue with customers. I hope you can take this feedback and make improvements Please don't claim this has never happened read more

I've tried to give this place a chance after chance, but they truly do not appreciate customers that are locally in the area. Each UPS store is privately owned and I try to pick the one that's closest to me but on multiple occasions and I do mean multiple there is always Something that hinders them from helping me. They are always pretending the system doesn't work, the printer is down, one day their Wi-Fi was down and they weren't able to do anything. They always get extremely annoyed with Amazon returns even though I have everything ready to go and they are an option on Amazon.... I've gotten so much attitude for no reason from employees that don't want to do their job especially the young kids they huff and puff when they see that I have any type of Amazon return. And lastly, the owner, an older guy saw me parked in the public parking lot. That is not just his And asked me if I was coming into the store because if not, I needed to move. Completely unprofessional there's about 10 other businesses in this shopping center. I am officially not coming back, but just wanted to let everybody know the Customer Service you might experience. read more

Great place. Service was very good. Most reviews seem to address ups directly instead of the workers. They did a great job.

1. The delivery man never attempted to knock or press Ring bell and decided to bring package back to UPS store and refused to redeliver. Made me have to come pick it up myself. 2. Had another package and asked for the cheapest method to ship and told him value was under $30. He asked if i wanted to insure it which costs more than the item being shipped. Then says cheapest will be $96 dollars. Can't make this crap up. Very sad. read more

Worst experience, they stressed pregnant women in front of me and then was telling me "you must have your screenshots ready for all returns" I had like 10 returns and they was very different, service is 1/10 read more

I realized late in the day that I needed to print something out as soon as possible for a flight the next morning and I called the store who let me know they just need me to email the pdf, no need for a USB stick. They also let me know the minimum credit card charge was $5 and pricing for printing. When I got to the store, Ghazi J. was so kind and helpful. The whole thing took less than 10 minutes! read more

Just needed something notarized. Was quick and easy. Staff very nice. Parking was good. All went well

This place is not helpful at all it's been weeks of me trying to get my package and they have not given it to me I asked if I could pick up the packet they play games with me and could not give me a clear answer. DO NOT GO HERE OR DO BUISNESS HERE . They are very unprofessional and. It helpful at all. read more

This is where we always do all our amazing returns and we couldn't be more impressed. We never wait for long, they're quick to get to people in line and if I do by chance need tape or a box, the prices are quite reasonable. Definitely a great UPS STORE to use! Parking sucks a little but if you can see around that - it's perfect. read more

I am impressed with how helpful the store owner was. Ghazi J, made the process easier for me. He was helpful, attentive, and friendly. I would recommended this UPS Store for any of your needs. read more

Best UPS in the Reseda service Excellent Mr.Ghazi is very kind and very professional.He always help me.

Amazing UPS!! So helpful. Ghazi is so helpful and kind. I wasn't sure how to ship my package and the customer service was outstanding and I got a great price!! Come here for your shipping needs. read more

I was assisted by a very nice worker named ANTHONY and he was absolutely amazing. He took the time to help me return a large item that needed to be fit into a box. He was super patient with me and provided EXCELLENT customer service. Attentive, helpful, and very knowledgeable. I will be back! Thank you Anthony!! read more

Great notary public services great service and people. Normal l'os Angeles lines I've been going there for years

It's always a problem here I dropped off a pair of shoes to be sent to stock x the box was not packaged in a box so they slapped the label and taped the shoe box up and now the shoe box is ruined and my item was not taken to be sold and now I am hit with a penalty fee and a bad shoe box which drops the value it was a young girl who helped should have finished with me first instead of taking the shoes leaving it on the scale as is and leaving to assist another customer . And what happened with " we package we ship " just like your store advertises now I'm left with merchandise that lost its value due to the shoe box not being boxed read more

The UPS Store - Mailbox Centers Near Me - Reseda, California

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Came in for a Notary Service and was helped in a very easy experience. Very helpful and would recommend.

they advertise they have a notary. There is a sign outside that they have a notary and there are two signs inside saying they have a notary. I was told by the gentleman behind the counter there was no notary there today and to make an appointment in the future. THEY DO NOT HAVE A NOTARY ONSITE ALL THE TIME read more

The UPS Store - Mailbox Centers Near Me - Reseda, California

Owner Ghazi J. Has stated that I asked for a free box. That never happened. I clearly said " Wouldn't you be able to provide/offer a good box and tape it right there? For free or extra cost. It doesn't matter The fact of providing a solution is always greatly appreciated." I never asked for a free box. How can you even expect a solution or a partial reply by the person who did not properly help you since the beginning? (Ghazi - owner). I feel sad for the rest of the team for having a boss like him. The lady that started helping me was nice but Ghazi's ego did not help. read more

The UPS Store - Mailbox Centers Near Me - Reseda, California

My favorite UPS location! Amazing staff, I'm here every 2 weeks unloading so many returns and they are always so nice! They offer tape when I forget with no charge, remember me by name and always help me unload my car!! read more

This is a great store, customer service is amazing in this store and their other store in Reseda is also great.

Had a very weird situation happen at the store. I was in line to return my amazon packages, and a man walks in and goes right through me to who i assume is a manager or the owner and asks them to make a copy. He proceeds to tell him that the lady on the right would help him, and as she finishes working with a customer, he goes right in front of me and she silently completes his request twice. Absolutely no acknowledgment from both of the workers that I've been standing in line waiting, that the man needs to wait his turn, and I was just standing there like an idiot waiting for them all to finish. After she was done with him, I put my packages down and let them know that I was standing in line and it was not cool for them to let a person just walk past me without apologizing for the wait or asking me to let him through. The worker did not say anything to that, she was completely silent, and I just walked out. This whole situation felt very upsetting, as this is not how you treat clients. Just an acknowledgment and a little "sorry about the wait" would be enough. read more

My son and I visited this location to return an item he received in error. The Amazing Ghazi, (who always considers the customers needs), pointed out the cost to return the item, far exceeded the value of the item itself. He could have remained silent and made some extra money. Thank you Ghazi for being a trusted staple in the community! We really appreciate your service! read more

Customer service is horrible. Rude front desk people. I initially asked for help in getting a package out of my car, and they handed me a cart and did not help. I then tried to return a package wrapped in plastic like a UPS driver told me to do as it was too big for a box, but the UPS store counter did not want to take it and told me they didn't like the way it was wrapped and needed to be in a box. The UPS driver happened to walk in right then and said no problem he would take it. Driver had to scan package as counter person would not do it. You can see by the various responses the owner gives to reviews on yelp where people are complaining about him that the peoples reviews are accurate and he is a very rude and unhelpful person. read more

I like this location because it always tends to be a quick trip! I used to go to other UPS stores nearby but they were usually very busy or rude staff. This location has usually 2-3 people working and the line goes by quickly. Never had an issue in my 2 years coming here! read more

Friendly staff. The gentleman who runs the place doesn't cut corners with quality of service. Made sure my important documents were extra packed to protect from accidental water damage. Also ensured accuracy of details. Quick and prompt service as well. AAA read more

This was the only UPS store that had notary service on a weekend, really recommend this location for any of your legal needs. Nice people and good customer service. read more

The UPS Store - UPS STORE. - Mailbox Centers Near Me - Reseda, California