I have nothing but amazing things to say about "Ally, Richard, Jenn, Brit, Stephanie and Victoria"…read moreFrom the first day all the way to today, everyone of them have welcomed me and made me feel important every time I walk in to the UPS Store. No matter if I'm just picking up my mail or shipping a package or having them find me all my Amazon packages that came in that day. They always make me feel important. I have told them I wish I could work in such an amazing environment. Even when I'm having a bad day, they bring a smile on my face. Thanks UPS Store, BHMelzer

I love coming to this particular UPS because the customer service is just absolutely amazing! I…read morehave to give a special shoutout to Rashida - she is so sweet, so kind, and SO VERY patient with everyone that comes into the store. She handles the surges that come through with such grace. She definitely has everyone walking out feeling less stressed about the day.

10/10 i was quickly attended to as soon as I walked in, with a big smile. I did my finger prints…read morethere and it was $80 not bad at all. Super quick took less than 10 minutes. I will be returning for anything i need here. I have also been here once before to return some gis that did not fit me. That took less than 3 minutes. Thank you to the two wonderful ladies that were there.

I went there with three envelopes that needed to go to the Netherlands, I received quotes of…read moreanywhere from $110-$175 for express delivery with various companies FedEx UPS DHL, I asked for a quote for USPS and she told me that she couldn't give me one because they won't mail by USPS when I've done it several times before as I was just trying to save it a trip to the post office. I ended up going to the post office and mailing each envelope to the Netherlands for $4.65 each with delivery within 15 days. That type of incompetence, it's not acceptable and I will never go there again.

This review is specifically for the printing and copying department because PAUL, you rock!…read more I don't know if Paul was the manager, district manager, or what his position was, but he handled every customer there so well, including me. His customer service was excellent. He was attentive, communicated extremely well, and really knew his craft. He explained everything clearly and made me feel completely taken care of. I came in trying to print some bookmarks, but unfortunately my formatting wasn't quite right. Paul let me print a couple of proofs so I could see how they would actually come out before committing to the whole project, which, by the way, I didn't even know you could do! The proofs were super inexpensive, like around a buck or so, depending on the paper size, and SUCH a good idea if you're unsure how your project is going to look once it's printed. Mine ended up being the wrong size and the color wasn't quite right, and one of the proofs even came out a little wonky. Paul was so gracious about it and told me he wasn't going to charge me for that proof. It was a small gesture, but those little things say a lot about customer service. What impressed me most, though, was watching how he handled everyone. Even while helping me, he was aware of the other customers waiting, acknowledging them, communicating with them, and making sure everyone felt seen. That spoke VOLUMES to me. Now I have to go back into Canva and resize everything, which is going to take me a minute but at least now I know exactly what I need to fix before spending money printing the whole project. So if you have a printing project and you're not quite sure how it's going to turn out, come to Staples, find Paul, and ask about printing a proof first. He'll help explain what needs to happen so you can get your project the way you want it. Excellent communication. Excellent customer service. Excellent attention to detail. Go ahead with your bad self, Paul. You rock!

We came in with a pretty specific pdf that we needed formatted to printed as a label, thinking it…read moreprobably couldn't be done. And Paul and Barbara GOT IT DONE!! They were both so helpful and went above and beyond for us.

Service requested: I came in here to send out some packages & for a passport application for my…read moreniece. The service is always great!! They take pride in the values they serve. Staff is always kind and the place is always clean. Make sure if you're going in for a passport that you make an appointment.

This is probably the best post office in the world. It is beautifully made no lines peaceful…read morecustomer service excellent location is good. They need to be the model for all post office in the United States at least California. No long Lines, no waiting , do all post offices only have 1 Clerk at a Time ? Thank you Mi Mi, for your Great Customer Service Skills.

I don't often take the time to review places like post offices, but this one in Mentone is such a…read morejoy to go to. I drive about half an hour to get to it because honestly, all of the post offices around San Bernardino end up stressing me out either with incredibly long lines or less-than-friendly staff. Each time I've gone here, the wait has been short or non existent, and the line moves very quickly. The employees are warm and welcoming, and it honestly gives a "small town" vibe to the experience. There is some parking out front -- not a ton of spaces, but it's a small post office in a small town, so what they have has always been sufficient when I stopped by. They offer passport services at this location (not sure if they have that at all US Post Offices). If I had to have any passport-related tasks done, this would be a great, non-stressful place to get it handled. Bonus: there's a cute map mural on the side of the building that makes for a good photo backdrop.

Nice little post office with PO Boxes available for monthly or annual subscriptions. Easy access to…read moredrop off mail at the drop box inside. Service is always friendly and informative. The counter area is pretty small so during holidays the line may be forming out the door. Limited parking but you can also park on the dirt area if all spaces are full. I sometimes take the back street if the main road is a little too busy. It's an easier transition back into town but it's good to see a new crosswalk installed with lights at this block which was desperately needed.

Needed copies made, and the job was done to my specifications. Great prices also. The woman behind…read morethe counter was friendly and very courteous.

Owner Ashtyn Alexander is kind has a wonderful personality and is very efficient…read moreI will be returning here for any and all shipping needs

I should have got the gentleman's name, but very very nice and helpful. Even when explaining bad…read morenews about the ins and outs of a process to a customer in front of me, as the customer grew annoyed the man stayed respectful and empathetic towards his situation. I applied for a passport and accidently filled the form out in blue ink. Instead of being told "its your responsibility to ensure you filled the form out correctly" like the PO off of Boulder Ave would have told me, the man said "No worries! go ahead over to the back counter and fill out this new form with that black inked pen and we'll get ya all settled!" While this may sound insignificant to some, there was a customer that also had an appointment for her passport right after me. And to compensate he pulled someone away from the back to help finish the last 2-3 minutes of my passport and start the first 2-3 minutes of hers at the same time. I left my pictures for my passport at home due to being in a rush, and even though I only selected a "non photo passport" appointment, he still quickly took my picture and adjusted the price. Even the other employees had a smile and shared some laughs with me. 10/10 night and day difference between the PO by my house and this one. I will now only be coming here for any Post Office related concerns.

Best place to come the lady who works here is very kind sweet helps everyone and takes her time to…read moregive best customer service I never have a problem here I will deferentially use them as my new shipping drop off I don't trust the location by my house scary

Great job shipping my international package. The costs were reasonable. Will come again.read more

DHL - Don't go here ... if you do your own label, they won't call DHL…read more He told me today they get charged to schedule a pickup... LIES!! I offered to pay the charge, and he said no... its a secret how much.. LIES! Went back to my office, and scheduled a free pickup online. Why can't they do that for me? I would have paid.... Lazy staff... Avoid this place...