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The UPS Store

3.7 (35 reviews)
Closed 10:00 am - 3:00 pm
Updated a few days ago

Services - The UPS Store

Document binding

Copymaking services

Faxing

8 More Services

Lamination

Mailbox centers

Printing

Photo printing

Poster printing

Sign printing

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

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2 months ago

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10 months ago

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1 year ago

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1 year ago

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Local

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2 years ago

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Local

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3 years ago

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Binny M.

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2 years ago

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Local

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7 years ago

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Binny M.

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8 years ago

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Binny M.

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5 years ago

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Binny M.

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11 years ago

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Binny M.

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7 years ago

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Binny M.

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8 years ago

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Binny M.

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14 years ago

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Binny M.

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8 years ago

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Binny M.

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6 years ago

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Binny M.

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5 years ago

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Binny M.

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8 years ago

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Binny M.

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8 years ago

Super fast service. Super friendly staff (Mona especially). Also the best place to get office supplies. Totally recommend

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Binny M.

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11 years ago

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Binny M.

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5 years ago

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Binny M.

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5 years ago

I found on multiple occasions, employees being rude and disrespectful. Customer service sucks big time, I won't be going there any more

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Binny M.

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9 years ago

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Binny M.

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5 years ago

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8 years ago

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7 years ago

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Binny M.

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5 years ago

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Binny M.

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8 years ago

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Binny M.

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7 years ago

Extremely pleased with the changes the new owners have made: great, attentive, friendly service and they all know what they are doing!

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Binny M.

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7 years ago

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Binny M.

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11 years ago

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Binny M.

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11 years ago

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7 years ago

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8 years ago

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8 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

Binny was super helpful in getting the photos printed and documents prepared so our appointment went super smoothly.

Mentioned in 4 reviews

Read more highlights

The UPS Store

The UPS Store

(56 reviews)

I visited this UPS Store location because I was in the area for an optometry appointment. I came in…read moreto drop off a package to be returned to Amazon. Upon entrance, the employee greeted me and helped me right away. I showed the return QR code sent to me in the email. It was quick and seamless. The employee finished the transaction and wished me a good day. The store is clean and friendly service. No complaints!

Unbelievably rude and completely lacking basic empathy. I went into this store to print and fax…read moreurgent documents. I am currently dealing with a major digital security compromise and a pending police report, meaning I cannot safely access email on my phone and needed to use their customer computer. The customer computer was down. Instead of offering an alternative workaround to help a customer in a crisis, the employee (male with a dark beard, glasses, face mask, and hat) was incredibly curt, rigid, and dismissive. He flat-out refused to help, stating, "This is a business," and even lied by saying he didn't know the address of a nearby sister store to avoid looking it up. I literally stood in front of him and called the Menlo Park UPS store. They immediately agreed to help me print my documents using alternative methods, despite having the exact same technical outage. When I told this employee that the other store was willing to assist, he just gave a lazy, "Sorry, I can't." Avoid this location. If you expect standard problem-solving or decent human customer service, go to the Menlo Park location instead. They actually care about helping people.

PostalAnnex+ - Physical or virtual mailboxes we offer both!

PostalAnnex+

(230 reviews)

I had an amazing experience at Postal Annex! I originally reached out through Yelp with a question…read moreabout their notarization services and was honestly surprised when they replied within 20 minutes. That level of responsiveness already told me they care about their customers. When I went into the store, I was a little unsure about the notarization & apostle process, but the employee took the time to thoroughly explain everything and walked me through the entire process step-by-step to make sure I submitted my documents correctly. They were patient, professional, and made something that felt confusing incredibly simple. Even better, after submitting the documents, I had everything processed and back to me within 48 hours. The whole experience was smooth, efficient, and stress-free. Excellent customer service, fast turnaround, and very knowledgeable staff. I highly recommend Postal Annex to anyone who needs notarization or shipping services. I'll definitely be coming back!

Had such a pleasant experience here! The owner was beyond friendly, answering all of my questions…read moreand chatting with every single customer. Super easy to ship packages at a variety of rates and add-ons. There were also plentiful cute cards available for purchase. The highlight was most definitely the customer service - beyond just the owner, every single employee I interacted with was so kind and helpful and genuinely seemed to enjoy interacting with customers. I'll definitely be returning here for my shipping needs!

The UPS Store - shipping_centers - Updated May 2026

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