1. UP2U Print

0

Palo Alto, CA

UP2U Print

4.9 (98 reviews)
Open • 9:00 am - 5:00 pm

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Response time

2 days

Response rate

50%

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Recommended Reviews - UP2U Print

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Reviews With Photos

Office Cat

I would highly recommend UP2U Print. We gave Johan a big challenge. He delivered on time and for a responsible price. I work for a local tech company and we wanted to surprise an executive with a larger than life foam core cut out of a cat we designed as part of our branding, like an office mascot. The Cat is just under 72" high and 42" wide including the tail. Johan took his time and carefully walked me through how to create a cutline layer in illustrator for the CNC routing. He was helpful and you can tell he is very passionate about printing. Toughest part was getting the large cat to the office, but Johan had it packed and ready to go! Thank you UP2U Print & Johan for making this happen! -Rick

We love our banner!
Twinkle Twinkle P.

We love Up2U Print! Great quality, fast turnaround and all the help you need to make an order successful and on time! 10 out of 10!

Mae F.

My experience with UP2U Print is nothing but wonderful. Submitting files to them to print is easy, and they are fast! I needed to print 500 brochures within 24 hours, and they did it in less than that! The color is vibrant and they even printed it on the best silk paper. The brochures felt great in my hands!! Johan and Lily are friendly. They are not a big shop, they are a mom and pop print shop That is doing some really good work. I highly recommend them for big or small jobs without reservation!

Baby shower print job

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2 months ago

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7 months ago

Great same day service. Friendly owner and wife. Quality product or they don't charge.

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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8 years ago

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3 years ago

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5 years ago

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6 years ago

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3 years ago

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3 years ago

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4 years ago

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7 years ago

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7 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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9 years ago

Business owner information

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Johan A.

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6 years ago

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4 years ago

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8 years ago

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6 years ago

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6 years ago

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6 years ago

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5 years ago

The staff was super nice. They executed the task very quickly. The paper was of good quality.

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4 years ago

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8 years ago

Business owner information

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Johan A.

Thank you Yongjie !

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12 years ago

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Johan A.

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13 years ago

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12 years ago

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5 years ago

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12 years ago

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Johan A.

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12 years ago

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10 years ago

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Johan A.

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11 years ago

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Review Highlights - UP2U Print

“Johan has often had to "rotate" pictures in the file I send him due to the version of the program on my laptop.”

Mentioned in 55 reviews

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FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(226 reviews)

I got here not really considering the fact that tax time is fast approaching and that the new…read morecramped location would be bursting with people that required a lot of assistance because they came unprepared. There was some customer in front of me claiming she was late for a job interview and needed to print something, yet she was dressed in jeans and grubby tennis shoes. I so wanted to ask where she had applied. I've been a FedEx/Kinkos customer for years, so most of the staff is the same in their new MV location near Cost Plus (across ECR from the old one). I've also been to other locations. Usually when you have a small, quick job, and there's a big backup, they'll help you at the counter for no extra fee (i.e., customer service). However, that was not the message communicated to me by the female that initially greeted me, so I decided to wait for the customer with the supposed interview to figure out how to use the machine and leave so I could use it myself. I was also in here the other day when NOBODY else was there - not customers or other staff - except for a single employee and me. I don't expect an overly fake greeting, but whatever I did get was very unfriendly. And I didn't even require any help from her. Today I finally got to a machine and was able to go through some printing and copying on my own. However, one (SINGLE-page) document would not allow me to print it. After about 5 tries, I waited until a male employee (Kit-Shing) finished helping another customer. Since it was next to my machine, I noticed how patient and genuinely helpful he was (I've seen this before from him at the other location). He even gave the customer tips on dealing some of the instructions if they happened to speak another language (as he himself possibly does). It was absolutely respectful, and again, of real use. He told me he would help me to print out my document at the counter since the file itself was giving me issues. It took him very little time, and it worked for him on the first try. I was so grateful to him for making quick work of what should have been a simple process for me. He obviously understands the TRUE meaning of customer service. Him stepping in left me with a positive impression and made me feel comfortable that things will go smoothly next time I need their services. Please pay attention to his quiet wisdom! Sorry for rambling, but his attitude stood out even more because it's been a terrible week for customer service everywhere I've gone. So many people (often young, but not always) can barely be bothered to perform the most basic tasks they're paid to do. It's honestly appalling. I don't understand why they aren't more thankful to have a job in the first place in this economy and with the takeover of AI. I have only been asking them to help with simple tasks that are their only job duties. I have not been rude or difficult, yet I've been met with 'tude. Anyway, Kit-Shing is simply awesome. Thanks again!

I hate to give poor reviews but the fact I couldn't make simple copies in a couple of minutes is…read moredisheartening. The copies that did come out (before the prepaid selection ran over) came out 3 hole punched and that setting was apparently auto on and I couldn't figure out to turn it off the second time. I literally ended up there for 15 min. No one asked if I needed help. I went to ask (I didn't want to interrupt the customer but the service attendant looked at me and I said "printer issue" I believed I got a nod. He was the only one I saw at the time helping customers. I tried the second time and no luck. Still 3 hole punched and that's after I reset the options and still didn't see where to turn off 3 hole punched. Then I got the message "you have no more funds "but I couldn't see obvious directions to add more fund when I hit "continue working". At that time I heard another attendants voice and he was helping another customer. There were 3 people there when I walked in and when I finally gave up and walked out there were 10 people. And that was $5 gas money out the door.

UP2U Print - marketing - Updated October 2026

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