Great same day service. Friendly owner and wife. Quality product or they don't charge.

I had an urgent same-day product brochure printing. I called UP2U Print Saturday morning for help. Johan said to email the document over and he'll let me know what he can do. Within minutes of emailing the document, Johan said that the printout will be ready within two hours. And sure enough, I was able to get the brochures printed out within the promised time. Not only that, the quality of the printout was marvelous. I would definitely come back to UP2U Print again for my future needs. read more

I got amazing value and quality for 5 poster prints from UP2U Print. I had some digital artwork that I wanted to get printed in various sizes, and I was able to get them printed on high quality, waterproof material and cut to size after only 1 week. The quality of the prints was excellent, and the paper that was used was thick. The service exceeded my expectations, particularly for the price. I would definitely come back for additional printing services! read more

Printing services can be a headache - generally overpriced and underdelivered, it often feels like they know you have no other options. Johan and UP2U is a breath of fresh air. I had a rush job - a last minute order of 3 large sized posters that I needed to get done before my flight, which was that afternoon. I had tried looking at several shops in the area, all of which required prior 12-24h notice. I ended up trying UP2U print, and I'm glad I did - I walked in late morning around 10am and I had the posters, all wrapped in a travel tube, by 11am. Normally a rush job would have cost an arm and a leg, but Johan waived it saying he was just happy to provide quality work. In total I paid $30 per poster, which were 25"x35" - a ridiculously good price. The quality of the posters was exceptional as well. The paper was heavy and it felt like it was backed on some sturdy plastic, nothing like the flimsy prints I've gotten from FEDEX. It was laminated as well, and the colors came out true. I was also given another set of posters free of charge -the first set of the posters had some tiny water marks that I would never have noticed, but Johan insisted that he wanted only the highest quality product for his customers, and reprinted them free of charge. I have nothing but kind words for Johan. Im a bit of a cynic, as it often feels like businesses prioritize profit. Here, I felt taken care of. Johan went out of his way to make sure I got the best product I could get, and for a great price as well. UP2U print will be my go to shop for a long time, and if you're debating on where to get your projects printed save yourself the headache and come here read more

I thought it was very helpful you could order your print online and the whole process was super easy. I appreciated the sale they were having too! They do close pretty early so it was hard for me pick it up when I had the time, but they were always calling to remind me :) when we finally picked it up, the sign was beautiful and perfect! Super reliable!0 read more

This place did my job on time and cheerfully. Johan is best to work with over email, and he was great at handling the "yes ands" that I added on to my order at the last minute! read more

We love Up2U Print! Great quality, fast turnaround and all the help you need to make an order successful and on time! 10 out of 10! read more

UP2U Print - We love our banner! - Marketing Near Me - Palo Alto, California

Nothing short of exceptional. This is my second time using UP2U services, and they have consistently exceeded my expectations. Jonah actively listened to my needs and requirements, ensuring they fully understood my vision for the printed materials. He provided valuable suggestions and guidance, making the entire collaboration process smooth and enjoyable. I was also pleasantly surprised by how transparent and competitive his pricing was. Another aspect that truly impressed me was that he was willing to accommodate my super tight deadline, which most don't; a true statement of his superior customer service. To sum up, I wholeheartedly recommend UP2U for all your commercial printing needs. I undoubtedly will continue to use their services for all my future printing projects, and I encourage others to do the same. read more

My experience with UP2U Print is nothing but wonderful. Submitting files to them to print is easy, and they are fast! I needed to print 500 brochures within 24 hours, and they did it in less than that! The color is vibrant and they even printed it on the best silk paper. The brochures felt great in my hands!! Johan and Lily are friendly. They are not a big shop, they are a mom and pop print shop That is doing some really good work. I highly recommend them for big or small jobs without reservation! read more

UP2U Print - Marketing Near Me - Palo Alto, California

I had a wonderful experience working with Up2U print. They were quick on the phone, email, and with printing. The posters turned out amazing and exactly as expected from the PDF file. The paper and print is high quality. The business owners are very friendly. If any parents out there are wondering how to help your kids print large poster boards or school projects, they mount on foam board as well! It's very affordable. read more

Johan was very responsive and took extra care and speed when he found out my project was a photo board for a funeral. The photo board turned out great, was very reasonably priced, and Johan's kindness made a difficult experience easier. read more

It was my first time experiencing getting business cards printed, I came in to get a quote from Johan and Lillian. They are the sweetest people! If you're a student from Stanford or a student in general, they offer you a discount for your printing needs. I went home to email Johan my design and then it turned out it was too light of a font, after he had printed some samples of it. I came by to check it out, Johan then suggested a better option/color for them and printed me some more samples just to make sure I was happy with the outcome. I told him he shouldn't have, but he told me "Whether it's a $1,000 job or a $30 job - I will have them turn out just as good as one another." -- that's when I knew that I came to the right place! Their customer service and turn around time is incredible. I am so glad I came in. :) read more

I contacted this business about a job I needed to get done, and he quickly responded that he could not take it on. When I asked for a referral, he very kindly pointed me to two other companies that could handle the task (large scale laminating ... he is waiting for a part to fix his large laminator). So while I can't comment on the value since I never got a price, he was very helpful and enabled me to get my job done. THANK YOU read more

Johan is the best in the business. Quality is outstanding, customer service is wonderful, prices are fair, the product comes out right and he has pulled out the stops to make miracles happen for me and my businesses. If you need printing done right, save your time and just call Johan. read more

As usual I was running late with the annual newsletter (the one where I brag about how much better my kids are than yours) and my normal vendor had shutdown for the holidays. I start calling around, and I had mixed success getting a commitment to complete the job. I call UP2U printing and talk with Johan. He asks me the job, I tell him. He asks me if it bleeds. I say, "All men bleed, Johan, it is the joy and sorrow of life." He explained not actual blood, but do you print to the edges. Nope, I'm working with a border. I e-mail it to him with a count and he accepts the job with flexible payment options. He tells me by e-mail 20 minutes later that the job is ready. I drive over there and pick it up for a very reasonable price. He's very kind and made certain I was happy with the transaction. My main impression is Johan and his team believe they are running a service business, and they will do whatever it takes to get you the product you need. Highly recommended. read more

Fast, reliable! Excellent customer service. Johan and his team are awesome. They printed a sign for our baby shower and it was perfect! Will go back for future printing jobs read more

UP2U Print - Baby shower print job - Marketing Near Me - Palo Alto, California

I love the customer service and professionalism at UP2U Print. The quick turn around has saved our events. Thank you Johan and team for your support to our homeless shelter. Best- Nakia Project WeHOPE read more

Amazing experience! Brochures were exactly how I asked even with a custom size. Reasonable price and they threw in 10 extra! Will be using them in the future and I recommend them for your printing needs! Production was faster than all others I've called to ask for. Pick up was fast and easy as well! read more

First time to try their service out and I can say that it was a disappointing experience. I ordered online for a set of bookmarks and since they were near our office, I decided to do a store pickup. I placed the order online for a same business day option and we received an email that the order was completed 2:16 PM. Prior to this, I called them to ask if we can possibly do a store pickup on Saturday since it was already noon when I placed the order online. The guy I spoke with said we can drop by the store even though they were closed if we were going to pick the order up. However, he also offered instead to have it picked up the same day (Friday). We needed the bookmarks for Sunday so this was great news for me but I didn't agree just yet and just said that we can do Saturday if he is okay with it. He said yes but if he finishes that day he can email us to let us know and I agreed. We got the email and we were happy to pick it up. Before checking out the order online, it will show a preview of your uploaded design. I adjusted our design to fit their frame and made sure that there was enough space for bleeding. When we got our bookmarks, some of them were misaligned while the rest were okay. I called the guy back to let him know and if we can possibly get replacements for those that came out wrong. I tried to be as polite as I can and not sound so demanding. As soon as I was trying to explain the situation, the guy on the phone said, "Just tell me what you want me to do and what you want. I have eight other jobs to do by 1:30 PM. I don't have time... Just tell me what you want me to do." This caught me off guard not to mention that I was trying to explain to him that it is not an issue of not enough bleeding space but because HE cut them off incorrectly. If it was my fault, I would've owned up to it but knowing that not all the bookmarks were askew and some came out exactly right as they should then it was clearly an error when he was cutting them. I attached samples here as proof which you can clearly see that one was cut incorrectly. We even went out of our way to compare a store bought bookmark which was the same size as our order (2" x 6") and when we put them together, the width was off by at least half an inch which would explain why some of the bookmarks weren't centered. Very disappointed for our first time. At least learn to own up to your mistakes and listen to feedback. Also, if you're going to argue that we placed the order 2 hours before your business closes then you should've made a note on your webpage that you have a cutoff period or don't even bother offering a SAME BUSINESS DAY option if you find it hard to commit to. Never doing business with them again because of the awful customer service I experienced and I definitely do not recommend them. Plenty of other printing places nearby who can do the same, if not better, service. read more

UP2U Print - If you look closely, the left side was cut too close to the border on the right bookmark. the left bookmark had enough space on the left. - Marketing Near Me - Palo Alto, California

Very friendly and quick response. I only needed a single run for a few pages, and they generously printed them out for me for free. It looks like they have very extensive offerings for larger print jobs as well--I wish I had been able to use their foil stamping or diecut services. They have COVID-safe pick-up procedures in place, and the turnaround time was incredibly fast. I highly recommend them! read more

Another great job thanks to Johan and Lillian! The service is top notch and the quality of his work is beyond what you will find at your basic Kinko's or something. Johan actually cares about the job he's doing for you, not just getting it done. As long as he's around I'm not going anywhere else for my printing needs. You shouldn't either! Thanks so much Johan, see you again soon! read more

I would like to say thanks to Johan! He helped me a lot! I came to Palo Alto to the conference and I needed a stand banner produced the same day. Despite the fact that Johan works till 4pm, he stayed until 6pm to make the banner. He also didn't ask any extra charges for urgent order. Many thanks and good luck!!! read more

Amazing experience! I had a small, rush print job and I couldn't be more happy with the experience and results. I'm so glad I will never have to go back to Kinko's ever again. Best rates in town, hands down. Thank you! read more

UP2U Print - See that amazing flyer? Thanks Up2U! - Marketing Near Me - Palo Alto, California

Johan and Lilly were very nice to me. I asked for colored copies for my on-line shop catalog. They made me one of the best copies ever: excellent paper and a perfect print. These people are very friendly, accommodating, generous and run this print shop very well. They know their business. I highly recommend this print shop. Thank you Johan and Lilly. read more

Super fast response, friendly people. They help me print individual pages out at no cost because I don't have a printer at home. They do pick-up so it is COVID-friendly and they are very careful. I would come here for any larger project because they have been responsive and saved me a lot of stress. Thank you for all your help :) read more

Used them for printing postcards -- they were top notch and blew away everyone else. They: a) were able to handle the custom size at no extra charge, b) were able to have blazingly fast turnaround (ready within minutes of us approving the proof), c) even threw in extra copies at no charge, and d) left it for us for pickup even prior to having a chance to pay. All of this is unlike competitors. The only thing more I'd look for is perhaps some design help (we had to do our own design) but for a pure print job we haven't found anything better in at least the south bay, if not the whole bay area. Do NOT go to the "business big box" shops -- they will rip you off. read more

The staff was super nice. They executed the task very quickly. The paper was of good quality.

I had a pdf and needed it printed in color on the cardboard for a kids party. Probably not a huge task but not something I could do on my home laser printer. This shop did it and the turnaround time was 30 minutes from emailing the file to ready for pickup. Johan is awesome. This local small business is worth 10 stars. read more

They provide good service and people are so nice here :) Usually they don't accept walk-in printing but they accept my request as I'm really in a hurry. Really appreciate it! What they normally do is they accept order by e-mail and you go to the store to pick-up your stuff. BTW, the quality of the papers are superior than all other printing-services I've used :) read more

These guys are the best. It was so easy to email them the job that I needed done and they executed perfectly. I just needed a few things printed and they actually made me a second copy of everything which was a huge help! I really appreciate UP2U Print and I'm glad that I found them. read more

Printing quality and turnaround times are amazing, but even more amazing is the wonderful service Joan and Lillian give. They're responsive, cooperative, fair, and take wonderful care of every single detail. I've been working with them for years and 200% satisfied. Thank you Joan and Lillian for your wonderful service! read more

DO NOT TAKE YOUR PRINT ANYWHERE ELSE BUT HERE!!! Johan is an angel that fell out of heaven. He literally saved my life with getting a print job done at super speed, all while his shop was in the middle of processing a HUGE order for Yahoo. Their schedule was stressful and I felt blessed that Johan was willing to take my last-minute job nonetheless. What happened next was incredible. I was willing to settle on quality just to get it done fast and get out of the way - Johan would absolutely not allow me to settle. He won't let anything leave the print shop if it is not 1000% perfection. He took the time in the middle of everything to make sure everything is top notch, and I just stood there stunned and watched it happen. This is the type of person and the type of print shop you want to work with for the long run. UP2U are not just a print shop - they are human, and they are your partner. I recommend any person or company to work with Johan an UP2U - your life and business will be blessed. I never thought I could feel so strongly about a print shop - well, I do! COME HERE, you will never regret it read more

How is this business not already reviewed dozens of times? You upload your document on their site, specify quantity and paper, pay your ridiculously low charge upfront, and they'll ship or hold for your pickup. I've used them twice so far, and not only have they over-delivered (faster than stated, trimming at no extra charge), on my second order Johan called to make sure I'd selected the right paper for the project. Quality work, too. Try getting that kind of service from Finko's or any big box office supply store copy desk! Best for people who have experience with prior print projects. You know, like with real design programs and stuff. Their location on San Antonio's little side road in the side alley of a tilt-up makes it a bit hard to find, but your savings make it worthwhile. If they were closer I'd use 'em more, but when I do go there it gives me an excuse to have lunch at Michael's. Looking forward to the next print project on both counts! read more

Super quick, great quality service even though we had lots of different documents to print and came unannounced. Life savers! If it weren't for them we would have missed an urgent deadline. Highly recommend if you need any type of printing job/service. read more

Up2U is my company's go-to print shop, whether for banners, business cards, brochures or flyers. Here's why: Besides being the most affordable print service in this area (prices that I've paid are 50 - 70% the price of the closest services I've researched), Johan offers the most amazing customer experience. The prints that I get are always high quality for the price I pay, and Johan is always accommodating about rush jobs (which happens all the time for me). Johan responds very quickly to orders -- you can either upload your docs on their website or e-mail instructions and share in a Dropbox, Drive, etc. folder -- and he is always happy to advise me on how to get my projects done in the most cost-effective and timely way. Just give Up2U a try, and I can almost guarantee you won't be disappointed. I CAN guarantee that you'll never look at Kinkos the same way again. read more

I contacted Johan about making me several banners for my bar b q business/competition bar b q team (pit bull bar b q). I told him what I needed done (I'm a rookie at this) and Johan walked me through the entire process. He gave me some fantastic suggestions to improve the look of banners and did the work in 1 day at almost no cost! !! The man is beyond amazing! !! He is the ONLY place I will go to from now on. I don't view him as printer, but as a friend- that is the level of customer service he showed me. He will never have to pay for bar b q again. read more

Hardest working man in Silicon Valley! This guy KNOWS how to create marketing collateral for startups and big enterprises etc. I am very blown away by his precision and professionalism. Thanks for making a beautiful banner that wowed the conference and is reusable for quarters to come! read more

Johan was very personable and went out of his way for my job I needed done. He specified the requirements well and the product turned out great. I will definitely be referring any laminated prints and such to Johan. His quality is top notch read more

Summary: All the perks of working with an honest and personable small business. By far the best printing experience I've had. Johan and I worked together to print high quality magazines for a student run journal at Stanford. It was clear from the beginning that we were establishing a long-term relationship as opposed to a transactional relationship. He gave me a lot of good advice about how to format my paper and how to meet my deadlines given the requirements on his side. He was genuine and forthright and delivered on all of his commitments. The magazine he ended up producing was universally praised as excellent. He added a lot of features just because he really cares about the quality of his work. 10/10 he is the first person I will go to from now on for a print job. read more

Johan is the best! Almost everything we do has a very short lead time (as in, can we get 300 of these TOMORROW). Johan is willing to work through the weekend to help us get everything done on time, AND he does it at a great price! We started out just using Johan for basic flyers and cards, but when he found out we needed stickers and banners he was totally willing to match other prices, help us set up an FTP site, and do everything we needed! Don't go anywhere else. Johan will make sure you're taken care of. read more