William and his company packaged our clothes that we left in our B&B and sent them Fed ex last…read moreFriday and were delivered the following Sunday. All items enclosed and packed neatly. We really appreciate the service and the price was very far. Would highly recommend their service. Roger and Renzi

Excellent service. Kind workers. Problem solvers. Always happy to help. Been using for years. Love…read morenew owners.

Donavan retrieved two vintage amplifiers from a nearby store and shipped them to me in Miami…read more Vintage amps are delicate because they have tubes and...they are old. When I got the boxes I was surprised at the expertise with which they were packed. Although Donavan would have removed the tubes and packed them separately, I had him ship he amps with tubes installed. Because the were so cleverly packed, the tubes were safe and the amps lit right up. This UPS store responded promptly and went above and beyond my expectations. My phone calls were answered promptly and they are to be recommended for hiring a highly competent and professional employee like Donavan.

Four people waiting outside for the store to open when it should have opened 20 minutes ago. Store…read morehours are 8 am but door is locked and nobody inside. Looking at other reviews now, this appears to be an ongoing issue. What an inconvenience to people trying to get to work, appointments, etc

If there were a company of failed promises, this is them. For two MONTHS they have had a shipment…read morethat they cannot figure out how to get from Charleston to Texas. Not going to China. Just Texas. Isn't shipping supposed to be what they promise?

Pak Mail on Savage Road in West Ashley is great option for all things mail and shipping in one easy…read moreto use location. They take care of everything and make it super simple. I have been happy with all of their services here and have had a good experience every time.

These awesome guys helped me as I was in panic mode trying to do a Task Rabbit job involving…read moremailing dry ice and someone's medication to someone who left it behind in a hotel They did everything for me even though I accidentally answered some questions wrong. I ended up giving my phone to them so they could read the task rabbit assignment

7/9/2024 On I visited the store to return a package. During the interaction, a new employee…read moreassisting me was discourteous and unprofessional. She made a snarky comment refusing to recognize or move the item I came with. The manager response after this interaction was ". She was confused as to which package was yours among the many on the counter. She is a bit shy and may have been at a loss". False as i was the last / next person up to front. On July 16, 2024, I visited the store to print some documents. An employee's tone of voice was noticeably unpleasant when she asked, "Can we help you?"--it came across as irritated or frustrated. When I requested assistance, she refused to print my copy. I calmly asked to speak with another employee, but she declined my request. At that point, I chose to remove myself from the building and she contacted the police while waiting outside. Injustice On that day i was verbally trespassed from the owners private property. Bad business / Bad Attitudes. This is my true experience

The two employees helped me sign for a power of attorney. Most banks can't do power of attorney…read morebecause they involve witnesses They even advised me to go to the courthouse and register it so when my dad passes, there will be no arguments

Had a AM/FM Stereo receiver shipped from here with NO PACKING MATERIALS AT ALL to protect the item…read moreduring shipping and of course the item was delivered damaged.I know things get tossed around during shipping but if it had been packaged correctly it would have stood a chance of not being damaged.If your going to provide a shipping service then you should teach your employees about packing procedures,can't believe they shipped item with absolutely no packing material in the box.Is this lack of concern for process or just completely didn't care.It cost me $64 to get this shipped to KS and now it is wasted time and money all because of carelessness.Management needs to hold people accountable for their actions unless they themselves don't care about process and only care about the money.Hopefully this is not the way all postal pal establishments operate.I will not recommend using this particular Postal Pal on Berkeley Square Lane in Goose Creek,S.C at all.

Couldn't thank the staff here enough for their help this last week…read more Long story short- a wallet got lost in the mail coming from PA to SC, instead was misplaced to TX! Couldn't fly home without the ID & cards in the wallet and had to arrange alternative plans to get back home to PA. Kim at the Daniel Island UPS was an our guardian angel! After spending near 12 hours phone hopping with different UPS service providers trying to locate this package, Kim personally drove down to the UPS warehouse and spent hours (easily 7pm-11pm!) searching. She kept direct contact with us, updating where the package was and redirected the package to be shipped back to PA instead of the original destination of Charleston, SC. When all hope was lost for my friends & I, Kim came through every step of the way!

Lack of customer service Very frustrating their lack of…read moreconcern. They used to have their internet login in posted, no any more.

Absolutely good service! Didn't realize how expensive it has gotten to be to send a package!…read moreScarey! Nice and clean store. Personel good service and thourough! Glad we have it!!

This is a very busy UPS mailing center, however the staff are super helpful, kind, and efficient…read more I've been here multiple times and the service is consistently good.

I wrote a less than flattering review recently.I was referring to the store near Publix.That is…read morewere the"Rudies" work,not the store across from The Early Bird Diner.I have always had excellent service and treated well at this local(1643 Savannah Hwy.I apologize for this error.So sorry "Good UPS" store .You are the best....!!!

Thank You for your assistance notarizing documents this morning Sean. We made an appointment and…read moreoriginally went to the wrong location. while signing documents we witnessed other employees at this location greeting customers and politely assisting. Sean was helpful, thank you again