These awesome guys helped me as I was in panic mode trying to do a Task Rabbit job involving mailing dry ice and someone's medication to someone who left it behind in a hotel They did everything for me even though I accidentally answered some questions wrong. I ended up giving my phone to them so they could read the task rabbit assignment read more

7/9/2024 On I visited the store to return a package. During the interaction, a new employee assisting me was discourteous and unprofessional. She made a snarky comment refusing to recognize or move the item I came with. The manager response after this interaction was ". She was confused as to which package was yours among the many on the counter. She is a bit shy and may have been at a loss". False as i was the last / next person up to front. On July 16, 2024, I visited the store to print some documents. An employee's tone of voice was noticeably unpleasant when she asked, "Can we help you?"--it came across as irritated or frustrated. When I requested assistance, she refused to print my copy. I calmly asked to speak with another employee, but she declined my request. At that point, I chose to remove myself from the building and she contacted the police while waiting outside. Injustice On that day i was verbally trespassed from the owners private property. Bad business / Bad Attitudes. This is my true experience read more

The UPS Store - "Life not fare " said a male cop. They proceeded to watch me UNTIL this point - Shipping Centers Near Me - Charleston, South Carolina

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I had my flat screen tv for 7yrs now I decided to upgrade and use ups to ship my old tv to my friend my friend say when she received it everything fall apart ups incompetent and careless driver broke my tv and now they refusing to give back my money or a new tv they asking me for original receipt of my purchase honestly do you think I'm gonna keep that receipt 7yrs ago I knew I should have went to fedex instead but I decided to use ups but it's all good I do have other stuff that need to be ship out I will no longer will use ups I'm going back to fedex I have picture to prove the incompetent irresponsible of driver people are for people package and the box clearly say fragile and yet I'm still begin refuse to get my money cuz they want original receipt from 7yrs ago first of I don't have it second of y'all I purchase the tv in person with cash that upset me more that I can't get what i owe cuz ups broke my tv that why i dislike company like ups yall full if shit I will no longer use ups no more im going back to fedex read more

girl at the register was ruse and unhelpful, they came in really high on a quote overseas

A new female employee could not perform the services I requested: printing emails to include with returns, and the labels for each of the three packages. She was arrogant, defensive and refused any advice from me, offered because I have had these services provided here before and I knew the process. She told me to "come back when I felt better", refused to help me anymore and told me that she had the right to refuse service to me. She humiliated me in front of other customers, glared and stared at me, as to provoke me. The manager only managed to let things escalate, siding with her, telling me to "go to the library to have the emails printed and then come back (to the UPS Store.)" I was shocked, but managed to get his attention about what just happened. He sent her to the back of the store, where she continued to discuss and laugh with customers and employees about me. The manager was able to print the emails (which she claimed were not sent), help me match them with the labels she incorrectly printed out on paper rather than labels, match the labels to the packages, tape them up and ready them for pickup. He and I successfully worked together and he told me (twice) to come to him next time. Meanwhile, the new female employee had called the police and I was escorted out of the store, where three police officers had my back against the wall, questioned me, took my license, finally giving it back with a verbal 'No Trespass Order', truly a waste of police resources for a composed 70 year old woman. I called Michael Cunningham, the store owner, to tell him of my experience. He was unavailable and a message was taken, promising a return call that afternoon or the next day. That was 12/18/2024, and I have yet to hear from him. I post this review because he didn't care enough about me to hear it firsthand. read more

Friendly but incompetent. A smile doesn't matter when they don't know how to ship a package. You'd think a ups store would know how but now I'm stuck dealing with custom's because 3 employees and one manager didn't provide me with the necessary paperwork after I confirmed 3 times read more

I never thought I'd be leaving a review for a UPS store, but I cannot recommend the store enough. The owner is kind and truly cares about his customers, and his community. Being out here for work, I don't have a printer. I've had to go in several times for help with shipping items. I have experienced nothing but pure kindness, and an eagerness to help. I sincerely hope you will utilize those store for your needs. read more

I never thought I would be so passionate about a UPS store but this place is amazing. I have only ever had an amazing experience. They make things that are unnecessarily difficult everywhere else, so easy. And they once stayed late with me printing and resizing signs for my 4 year olds birthday party. They go above and beyond and I rave about them constantly. My friends are sick of hearing about how much I love the UPs store, so I thought I'd come to the internet. They're the best! read more

These folks are the best. They are responsive, courteous, professional. The polar opposite of USPS.

Just dropped a few packages off and could not have had a better experience. Was in and out within a minute. Michael was very friendly and attentive! Store is new, very clean and in a great location with easy parking! Will be back soon. read more