All too often we hear horrendous comments and read distasteful reviews for businesses we encounter. Rarely do we read or hear anything pleasant or "exceeding our expectations" - This changed for me at PostNet. I recently lost my Mother and did not want to use a "common" sympathy card notes for the many flowers, food, memorials and visits, rather something with of a personalized touch with a touch of subtle beauty and elegance. I had reached out to a well known novelty gift and card shop and never received a return phone call. A colleague suggested I call PostNet. They were absolutely incredible. I explained what I was looking to create and only hoped I could express exactly what my Mom would have wanted. They welcomed me with open arms and Graphic Designer Pierce, allowed me to see his monitor and how he would create the perfect card in memory of my Mom. I was fearing that it would take a day or two...once again, they proved to me they were sincere, honest folks who wanted to please the customer. Bottom line, I walked out of the store in less than 30 minutes with a beautiful box of 5x7 cards. The staff was absolutely wonderful! Kudos to you all! read more

A month before Christmas I took four old VHS tapes of family reunions to Costco for transferring to a DVD format. Two weeks later, they were done; but two of them were not transferred properly (and of such poor quality that I returned them to Costco for a refund). I had wanted to send them to family members in time for Christmas, so I was beginning to panic. Then I found PostNet's ad in the Yellow Pages; so I took the tapes to PostNet in West Ashley, to see if they could do the job. The owner, R.C., transferred the VHS tapes to DVDs perfectly! It only took a couple of days, and the price was so reasonable! I was able to send the DVDs to my family in time for Christmas gift-giving. If you have precious VHS tapes that you want transferred to DVDs, without the fear of damage, loss or poor quality, take them to PostNet! You will NOT be sorry you did! Thanks, R.C.! read more

If you need invitations, printing - this is the place in Charleston to go. I had been trying to make invitations for my son's rehearsal dinner and everything was way too expensive. Post Net was recommended to me by "If It's Paper" (another great store).PostNet scanned my photo and did the exact invitation for under $1.00/invitation. They were ready when promised and were beautiful. Then this past week when the Wedding Planner dropped the ball, PostNet to the rescue! They spend over an hour with me getting the wedding program just right and printed the programs asap. I cannot say enough about the staff of PostNet. Everyone went above and beyond to help me out of a potential disaster. Thank you PostNet. read more

When I need something done, they are able to handle it - be scan, fax, email, or ship. Even PACK in boxes for me, whatever I need. -You know whatever I'm handling, that I bring in there , is something IMPORTANT, - (don't screw it up!). I need it handled correctly so I get the outcome I need to happen. And they do it all ! Perfectly & Professionally. I have Never been disappointed or unhappy with the staff or the service any time I've been in there. And of course they put up with all kinds of people and personalities.....I don't know how they Do It !! Anyway They Know what they are doing and I am Very Grateful. Kat read more

The best customer service I have experienced in a long time. I had went to Postnet in West Ashley a few times to get things printed, scanned, and mailed and always enjoyed the experience. I had something urgent come up that needed to be notorized too and sent right away. I was allowed in 10 minutes after closing (the notory actually waited for me) and was able to achieve what I needed to achieve. Not only did I get it done, but I was assisted by a professiional topped with the lovely southern charm of everything Charleston. Thank you so much! I highly recommend them. read more

I was really dreading going anywhere to mail out 30 boxes that I've been carrying around in my car since this COVID thing started. I finally broke down and took them to PostNet West Ashley. Best move I could have made. R.C. was so helpful. He came and got the boxes out of my car for me, took my name and phone number and sent me on my merry way. Sandy called me the next morning for payment. I can't thank them enough for their help and personal touch! You won't get that at any post office! Just sayin! Catherine at NP Now read more

The PostNet team is outstanding! Their graphic artist, Pierre, created a truly unique wedding invitation, detail cards, printed envelopes, stickers for wedding favors etc. and we were SO happy! Rick and Sharon are true professionals that understand how to provide outstanding customer service. We had to have the invitations printed at least twice due to COVID postponement and change of venue. They were so understanding and easy to work with! read more

The people who own this business and work here are some of the nicest folks around. Not only did they make sure my HUGE fine art scans were perfect, when I went in two days later with an emergency print job they got it done same day AND printed two different darknesses so I could choose, without me even having to ask. I will never go anywhere else for scans, prints, banners, brochures etc. So glad I found them. read more

Fantastic Service!! When I was a student at the Art Institute I had an emergency for my project and I needed to have a book printed the same day. Actually in a few hours I came in and the associates and manager in PostNet were extremely helpful and knowledgeable. Because of them I was able to turn my project in the same day and on time. I would recommend PostNet to anybody who needs any printing done. read more

This is by far the most friendly and helpful place I've used for my mail and shipping needs. The owners are willing to explain my shipping options and costs and even helped me tape up a box today when I didn't have it all ready. They go above and beyond the level of customer service I've experienced anywhere else. I've also had brochures printed here and they turned out beautiful! read more

Postnet always gives me the direct attention my business needs. They listen to what I want and provide for me in only a way a small business can. If the community is not able to promote local businesses, who else can? Thank you postnet! for being there for me whenever I need you! read more

My go to for all my shipping needs! Staff is always very friendly and helpful, full of good energy and they work to get you out fast!! You will never wait as long as you would in the post office or UPS, or get the type of service you get here for that matter! read more

Great service people at PostNet! Walked in just to price and see if they could print a Baby Shower invitation from my phone. The staff were helpful and were able to complete my print job in less than hour so I could take them on an airplane back to PA. read more

I love this store! Whatever you need mailed by UPS, FedEx, USPS. They'll pack it right, supply you with whatever you need. (boxes, peanuts, tape, paper, labels, etc) And get your stuff sent fast. So much easier than going to the Post Office!! read more

They are the best for local print and shipping needs. Friendly service and quick turnaround for print jobs. The quality is always outstanding. On top of that, they are a local business that gives back to the community - five stars in my book! read more

The service at this location keeps me coming back again and again. I had been going to the wrong store paying for copies of shipping receipts. I now go to Postnet and get GREAT customer service and no cost labels. Thanks Postnet!!!! read more

Love the store, the service is always great, and very informative. The staff is polite, helpful and friendly. Now if I could only get the same service when I am trying to get lunch..ha! thanks to your team, dgbee read more

Every time I darken the door, I am greeted with a smile, minimum wait times and a genuine happiness to see me...not to mention that they successfully take care of my shipping needs every time! read more

Always great service. We get printing/ship packages/and have a mail box here. The owner RC is very friendly and all about community support! Very professional staff, I highly recommend them! read more