This Staples gets worse and worse in terms of service. They have few employees working and when you find one, they barely address you and seem to care less about helping. I think they may be overwhelmed with Amazon/party city, etc and I imagine they are being asked to do more with less people. In addition, the prices are too high! I would recommend ordering what you need online and avoid this place if possible. read more

Looking for file folder box. Staples was the perfect spot. Staples had several options to choose from online. So got to the store on Folly Rd and I knew right where to go. I did not need a staff person but several were available to help. Solid quality choices for the file folder box and it was reasonably priced. Easy 4 Stars !! read more

I stopped by to visit the Party City selection. I was very disappointed in the slim selection of decor they had. I was looking for firefighter/truck theme, there was none. It was mainly just balloons in which they were more expensive than elsewhere I went for balloons. There was a worker at the aisle for assistance if needed. Parking is on site. read more

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I came to staples for a new pen. Remember when they used to have pads of paper and sample pens you could try out before you buy them? Staples no longer offers this. BUT, they do have a large selection of pens from several different brands. read more

5 Stars for the floor customer service. I had no idea what the specific product I needed but I had a vague idea. My customer service agent was informed, friendly and told me all my possible options both short term and long term. Excellent service. The product selection was big enough for options and small enough to not overwhelm. It is a great electronics and supplies option for West Ashley / James Island area. I'm glad they are there read more

Staples - Shipping Centers Near Me - Charleston, South Carolina

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I was surprised by how great the service was at this location. I called and described what I was looking for and a gentleman said he found something for me. I asked him to leave it up at the registers for me and when I got there, he had actually pulled two options, one was absolutely perfect and I was able to pay and go quickly. read more

I've never been comfortable walking into this store. As the door shifts one way, then you have to make a weird right, then a left and then you are inside, but set way back from everything, allowing ample time for the sales reps to size you up and then not help you. After getting sizsed up at the print center and received a quick answer, I opened my file, made a few copies and was ready to leave. I'm always looking for a sale on a particular pen that never ever seems to go on sale here, no surprises once again. I grabbed a three 3x5 index card packets, you can never have enough of those, and off I went to wherever I was going. My experience with this location endscas it started -- not very good customer service, certainly not proactive and prices that never budge on the items I'm looking to purchase. I'm better off buying online. read more

While this store is clean and conveniently located, I think those are the only reasons it is still in business. The staff members are consistently rude. In person and over the phone. (Even pre-COVID) I have never seen a "happy" staff member, you can't find anyone in the store when you are looking for something or have a question. Every person I have encountered in person or over the phone, seems annoyed you have called or would like to it for your selections. It's not that hard to just not be a jerk. read more

Needed a computer cord for my Dell laptop. Called into Joy - she began arguing with me because I requested for her to give the model number of the product that I was interested in buying prior to traveling to the store. She "wasn't near the cord" so she could not get the product ID. Good God. read more

This Staples location in West Ashley is one of my go to locations for office supplies. This store is very convenient and easy to get in and out of with everything on your shopping list. I like being able to to go in the store to shop and touch and hold everything before making a purchase. I have found some really good values on office furniture here over the years among other larger items. The staff here is very helpful and provides immediate assistance when you need it. This store has been very consistent and reliable throughout the years and has come through in some times of need on multiple occasions. read more

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Yet another terrible experience with this location. Order and item for store pick up that had five available units at the time of order. I received an email 45 minutes later that the item was out of stock. I had already paid when I ordered but now I must wait several days for my bank to be credited the refund. Apparentl, no one keeps their inventory records up to date. I have been verbally abused in this store in the past for refusing extended warranties. I thought ordering online would be simple but I was wrong. read more

For over a half hour I wandered around looking for someone to help me with a purchase. The only people I could find were the two at the copy center (whom I've encountered before at the same store) ignoring customers as usual while watching videos on the internet. The entire time there was an announcement over the speakers "customer support, you have a call waiting" again and again. Finally I go into the center of the store and yell "does anyone work here?". After a long silence I yell "OK. just going to take this chair to the car without paying!" That didn't seem to work, so I left. Thanks to Amazon I now have a new chair! Attached is a picture of their staff hard at work. read more

Staples - Shipping Centers Near Me - Charleston, South Carolina

This is "the" place where I go for office needs and where my office goes (as it is maybe a half mile away from the office) for supplies, when not ordered and delivered. Today, as one of the many, very wise Charleston Yelpers said last night: If you need water because of the approaching Category 3 (or 4) Hurricane Matthew, stop here, as no one would think of Staples having water. While here, I got some liquid but unrefrigerated coffee creamer (Hazelnut was the best that they had), Halloween candy and, oh yes, 24 bottles of bottled, flavored water. (My dog Lady can have the unflavored water which I already had at my house.) No office supplies today, but I will be back. Even with the store about to close at 1:00 PM today, the service was quick and uneventful, as it always is. While looking around, an employee asked if he could help me. Wow! How about that for good service? read more

I went here to pick up some office supplies this week. With all the back to school sales and me working at home, I try to stock up on office supplies during the school season to save some money. Plus, I had to go to Earth Fare so it made sense. The store isn't bad. It's fairly clean and there are workers around to help you find things, as I had to ask several times. Not all of the sale prices were marked though, and they were almost out of some of the items I needed. I'm not sure if they'll get more in, but when they're running low on something on Wednesday afternoon, it may not be there at all if you wait until Saturday, the last day of the sale. So, if it's on sale at Staples... go early! I'm glad I did. I'd probably go back for more sale items or office supplies. It's convenient being beside the grocery store. read more

Rudest person I've ever tried to talk to, any time an employee prefaces a conversation with a customer with: "Look lady" you know you are in for a special experience. Will never shop there again! read more

THE place to come for office and school supplies. This store is always stocked, organized, and clean, and compared to the other Staples in the area, while smaller, it has the friendliest associates. They always have sales in the front of the store that change out weekly, and include some of your must have's. I use the Copy and Print Center on a regular basis and without any problems. When I do come across something that I need help with, the person over there is always very knowledgeable. You can even print from a USB drive. You can send faxes, even though they are a tad on the pricey side. They make really nice same day business cards too! Skip the long checkout lines at the big box stores and just come here! Big tip: Sign up for their newsletter and you'll receive all kinds of really awesome coupons! read more

Just got our prom king and queen campaign posters printed out. They came out looking so good. Mike was the person who helped us, he looked happy to be there, was very understanding and helpful with what I wanted. read more

Wow. So bad. Maybe 3 people there, and all 3 couldn't have cared less about helping me. I'm sure they they're underpaid and overworked, and it shows. There are other options. Find a small business to support. It's gonna be better than this mess! read more

This staples is always willing to help out its customers who.are returning something regardless if an item was purchased online or from another store. read more

Small Staples in a busy parking lot that kinda sucks to get in and out of. They did not have what I was looking for but directed me to their other location in Mt Pleasant where they had the item in stock. He did mention however, "wow that it s really popular item, we are always out of it". Well, duh, order more. The nice sales guy also offered to order the item on line for me and then have it delivered to my address. (yes they will do that with anything they carry online) Remember that you can not look up anything on their computers because they do not have a web browser. Not the fastest process. read more

You could say this place is my office away from home. I get all my printing done here. Great customer service in the print area. The computer guy was a big help with my laptop and the manager was there to help me find something on another occasion. I would go here over any other quick print store. read more

Staples - where folders are born! - Shipping Centers Near Me - Charleston, South Carolina

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Thinking they have been doing better of late so want to change star value to 4. Went for charity Teachers Supply Closet today. They provide school supplies to less fortunate. Helps teachers and students! Staples had back to school stuff together and well organized. I got a pile of crayons,glue, pencils, etc and did not break the bank. Appreciate that Staples seems to be making a better effort at this location. read more

Staples - I did not know they have greeting cards. Now a business expense! - Shipping Centers Near Me - Charleston, South Carolina

I use this place out of necessity and needing things printed. I don't mind reduced hours for a holiday or any other reason but my confirmation email for my order being ready for pickup should state that before I make a 20 min drive. My confirmation email said they closed at 9 when it got changed to 8. I was 4 minutes past 8 and there was still people in line checking out but the manager made it clear that I could not come in and pick up the thing I had printed. Adjust your emails if you change your hours for the day or be a little* accommodating since I just came when the email told me to. read more

I have used this office supply store because it is close to my home but this is the rudest, most unprofessional office supply store I have ever been to. The staff are very slow to assist customers and rude when they finally do. read more

Don't come here if you need any print services. 3rd time I've had a bad experience and no more. If your business needs print services don't count on this place at all. read more

Don't go there to use desktops and printers. The equipment is old and slow. The stations are old and dirty. And the staff is all of the above and not very knowledgeable or helpful read more

I have been a loyal customer of this location for at least 10 years. After the way I was treated today by the General Manager John, I will never spend my money there again! read more

The employee in the copy shop is SO rude! She acts like it's the biggest inconvenience to wait on customers. The 2 older men who sometimes work that counter are helpful, but I haven't seen them in a while. The woman with the long hair wig acts as if it's the biggest inconvenience if she has to answer a question or ring up a customer. It's not just that she's having a bad day, it's every single time I come in there, which is generally once a week. read more

We ordered a folding table to be delivered to the store on Folly Beach Blvd. It was scheduled to arrive on a Thursday. No time was given but an employee said the deliveries come after 12pm. we went after that time. We were told it had not arrived so we waited, and waited, and waited - for THREE HOURS. we had to search for someone who would help. It turned out the table had BEEN THERE ALL ALONG. We live over an hour from the store thus the waiting vs leaving and returning. We are absolutely furious and will not be shopping there again and recommend to all not to shope there. pjacobs read more

I had a pretty terrible experience with the store today. So much so, that I have made my last Staples purchase ever. I ordered an At-a-Glance calendar online on July 3, 2017. The order stated it would be delivered to the store on July 7th. After being out of town last week, I went in store to pick up my order this morning. I have not once been contacted by the store or customer service, mind you. After 20 minutes of waiting for the sales rep to look for my item, a woman named Sherry comes out to "help" me. She indicates she can't find the item and gives me a post-it note with customer service's number to call them and ask them where my item is located. I call and the spend 15-20 minutes on the phone with the first representative. I am told that it has been delivered to the store I am standing in and she asks me to stay on the line so she can call the store to help them locate it. After listening to the customer service phone in the store ring for over 5 minutes, I find Sherry and explain what the customer service rep told me. Sherry spends the next several minutes continuing to look at and switch around ink cartridges, rather than acting as though I was a priority. I could understand if she were helping another customer, but she was simply re organizing ink cartridges. She asks me to ask the rep on the phone who signed for the order because she cannot find it. At this point I had been in store over 30 minutes to PICK UP AN ITEM ORDERED ONLINE OVER TWO WEEKS PRIOR!!! I get disconnected from customer service and have to call back and reexplain/go through the whole process over again, while Sherry leisurely walks around "looking" for my item. The second customer services rep on the phone was more helpful and basically said she would just ship a new one directly to my home at no charge. Mind you, I've now spent almost an hour on what I thought would take 5 minutes. Bottom line, this store is filled with employees who do not appear to care about customer satisfaction. read more

Printing- NO Good- NOT reliable. Went in and had 2 files to print. Several at 11x17, and several at 24x36. How long? 2 hours, okay I came back in 2.5 hours. Only 11x17 done, and didn't know how to print out 24x36. Big meeting I needed this info for and don't have what I needed for the next day. WHAT A WASTE OF MY TIME WAIIT 2.5 HOURS FOR SOMETHING THAT TAKES 20 MINUTES. Never will I go again and neither should you. The person working the print shop was incompetent, and looks like they just left their last job at a dive bar last week and now works here, with a Biker headband and all- real professional Staples. See a blonde named Vicki? Walk the other way right out the door.....nuff said about this dump. read more