William and his company packaged our clothes that we left in our B&B and sent them Fed ex last…read moreFriday and were delivered the following Sunday. All items enclosed and packed neatly. We really appreciate the service and the price was very far. Would highly recommend their service. Roger and Renzi

Excellent service. Kind workers. Problem solvers. Always happy to help. Been using for years. Love…read morenew owners.

I wrote a less than flattering review recently.I was referring to the store near Publix.That is…read morewere the"Rudies" work,not the store across from The Early Bird Diner.I have always had excellent service and treated well at this local(1643 Savannah Hwy.I apologize for this error.So sorry "Good UPS" store .You are the best....!!!

Thank You for your assistance notarizing documents this morning Sean. We made an appointment and…read moreoriginally went to the wrong location. while signing documents we witnessed other employees at this location greeting customers and politely assisting. Sean was helpful, thank you again

Very fast service and easy to understand. The representative was helpful and walked me through the…read moreprocess.

This is a very busy UPS mailing center, however the staff are super helpful, kind, and efficient…read more I've been here multiple times and the service is consistently good.

I needed to send a package, and this place is conveniently located. The associate was super…read morehelpful. There were a few people in line behind me, but I didn't feel rushed. He was patient when I asked a million questions about my packing and shipping options. I was in and out fairly quickly. They have a nice selection of cards for special occasions. It can be a bit of a hassle to get in and out of the plaza because it's a very busy area.

Thumbs down to Kim at this location. Extremely rude and unhelpful. She told several customers that…read moreif they want a receipt they should go to another location because she refused to print one. Work on your attitude and customer service, Kim.

Couldn't thank the staff here enough for their help this last week…read more Long story short- a wallet got lost in the mail coming from PA to SC, instead was misplaced to TX! Couldn't fly home without the ID & cards in the wallet and had to arrange alternative plans to get back home to PA. Kim at the Daniel Island UPS was an our guardian angel! After spending near 12 hours phone hopping with different UPS service providers trying to locate this package, Kim personally drove down to the UPS warehouse and spent hours (easily 7pm-11pm!) searching. She kept direct contact with us, updating where the package was and redirected the package to be shipped back to PA instead of the original destination of Charleston, SC. When all hope was lost for my friends & I, Kim came through every step of the way!

Lack of customer service Very frustrating their lack of…read moreconcern. They used to have their internet login in posted, no any more.

Store returns use to go fairly quickly when the store workers did it. Then they introduced self…read moreservice, "time saving kiosks". IMO the kiosks do not save time - especially when there are older people using them or ppl with multiple returns. The store workers DO NOT offer to help patrons with Amazon codes or any other codes. They always send them to the kiosks EVEN WHEN THERE'S A LONG LINE & they're just sitting around doing absolutely nothing, sitting on counters talking to each other. At least other UPS stores like the one in west Ashley will assist customers.

Been here quite a few times over the years, mainly to return or ship things out. Most I've ever…read morewaited is maybe 20 minute. Sometimes a little expensive, however staff is usually friendly, and fast.

These awesome guys helped me as I was in panic mode trying to do a Task Rabbit job involving…read moremailing dry ice and someone's medication to someone who left it behind in a hotel They did everything for me even though I accidentally answered some questions wrong. I ended up giving my phone to them so they could read the task rabbit assignment

7/9/2024 On I visited the store to return a package. During the interaction, a new employee…read moreassisting me was discourteous and unprofessional. She made a snarky comment refusing to recognize or move the item I came with. The manager response after this interaction was ". She was confused as to which package was yours among the many on the counter. She is a bit shy and may have been at a loss". False as i was the last / next person up to front. On July 16, 2024, I visited the store to print some documents. An employee's tone of voice was noticeably unpleasant when she asked, "Can we help you?"--it came across as irritated or frustrated. When I requested assistance, she refused to print my copy. I calmly asked to speak with another employee, but she declined my request. At that point, I chose to remove myself from the building and she contacted the police while waiting outside. Injustice On that day i was verbally trespassed from the owners private property. Bad business / Bad Attitudes. This is my true experience

This is a terrific option for anyone on Folly who needs to mail anything via the mailbox in the…read moreparking lot or who may need to go inside to purchase stamps etc.

Pretty small post office that is on the left right as you come onto the island. Has their own…read moreparking lot for about 7-8 cars, and the workers were efficient and friendly. Didn't look like they had much self service type options for stamps or mailing, but in general a good experience and location is good too, as it isn't right in the center of town where parking would be at a premium.

Four people waiting outside for the store to open when it should have opened 20 minutes ago. Store…read morehours are 8 am but door is locked and nobody inside. Looking at other reviews now, this appears to be an ongoing issue. What an inconvenience to people trying to get to work, appointments, etc

Parking is kind of difficult if you have something heavy or a lot of boxes to bring in. The…read moreemployees were nice, but did continue doing other things when a long line had formed, typically they will focus on getting people through the line when it gets long like this so that was a little disappointing. They gave me receipts for my packages and I left after about 10 minutes.

So helpful with my Christmas printing!!! Shaniece was so…read morehelpful and friendly! Thank you Shaniece and Fed Ex in West Ashley :)

Joyce was so helpful and nice even when she the store was busy with calls and customers. She took…read moreher time helping me checkout. Always appreciate a good experience in a place I don't frequent. Found some great deals on clearance also!