I have been here before and the staff are usually helpful. One associate was when I asked her the…read moreemail to self-print. Like many other reviews, the blonde woman is shrewed and unhelpful. Barking at me if I used my own paper and it won't take it etc. Well it did thanks to your associate. If your professional printer cant handle resume paper you have bigger issues. If you can print at work, at home or even a friends house I would. It's not worth the attitude and frustration.

I don't mail packages all that often, but when I do, I admittedly usually go to the local post…read moreoffice of whatever town I'm in. Earlier this week, I specifically had to go to a FedEx location to mail back a textbook (prepaid) from Chegg. I selected this location as it was the closest one near me still open. I was delighted to see they were open until 9:00 PM. If I'm being honest, I think my time at this FedEx was marred by a customer, not an employee, who was astonishingly naive and lacking any and all information related to mailing and postal services. While I appreciate her giving spirit, this customer had 40+ tiny wrapped presents that she wanted the FedEx employee to personally box and mail to various addresses across the country herself. Not the biggest deal, except for on top of lacking any organization and preparation, she felt the need to describe in detail each and every gift and recipient. I was in genuine disbelief. The employee, I believe her name was Jenny (maybe..??), did such an appropriate job handling this bizarre encounter. She knowledgeably and patiently answered each of the customer's questions and was kind in her responses to the person's odd commentary. At the same time, she was mindful of my time and did not lallygag or respond in a manner that would force additional conversation (Thanks for looking out!). After almost an entire hour passed, it was finally my turn to mail my two packages. The employee apologized for my wait, though it was no fault of her own. (In retrospect, I should have just left, but I got trapped by the sunken cost fallacy.) The one package was "free" for me to mail since it was prepaid and another package of random goodies weighing 2.5 lbs cost me $10. I chose not to mail a 3rd package of hot sauce given that the shipping costs would be close to $30. Regarding the atmosphere of this location, there were some issues with appearance of cleanliness as can be noted in the photos, but this was mostly due to leaves on the floor caused by an open door and another delivery person packing a truck. I have full confidence it would have been cleaned by day's end/the next morning. The packing and prep station was very small, so this is not a place I would recommend you come to in order to pack your packages; you'd do best to come with them already handled. There were some nice products for sale - most I wouldn't buy in general (e.g., plastic badge holders) but some I certainly would, such as the birthday and pretty everyday-themed bubble mailers. Prices are as you'd expect - higher than typical but not totally unreasonable if you are limited on time and travel. I would say my biggest "complaint" with this facility was the fact that only one person was working (and especially so close to the holidays!) While I understand I was experiencing a particularly unique situation, I am sure it is not that uncommon for customers to do something like this that takes up a lot of time. Of course, I was personally irritated, but more importantly, I sincerely felt bad for the employee who had to handle this all alone... on top of aiding the delivery person, addressing other customers (members, business people) who just dropped off piles and piles of prepaid packages, and keeping an eye out on the store. This is so much for just one person to handle, and I especially didn't like her having to do this alone at night. I write this because I hope a manager or business employee will take the time to read and consider making changes. All that to say, to get to the point of the review, I have no qualm with recommending this FedEx location for others in the area who need to mail a package. I certainly wouldn't go out of my way to come here, nor would I particularly think to choose this place over a standard post office, but if one is in the area or needs to get some mailing complete outside past 4:00-5:00 pm, this is a fine place to choose.

I would like to offer a HUGE shout out to the Mount Pleasant Staples for AWESOME customer…read morefocus--without expectation of return. On Tuesday I had two events, one in Mount Pleasant and the other in Charleston. Driving back to my office between these made no sense. I planned to work at a Starbucks between the two. Unfortunately, Starbucks sent out an email saying stores would be closed that afternoon nationwide for training. I remembered the Whole Foods had tables ... so I purchased a snack and set out to work. What Whole Foods did NOT have was any power; I worked until my battery dropped to 14%. After driving around to try and identify an alternative, I pulled into the Staples, explained my predicament, and asked the store if there was any way they could allow me to plug in somewhere. They were SO gracious! They set me up with a chair near a power outlet. As I was working, at least three employees came by to ask if I needed any help. I was able to complete a couple important tasks for my clients and my laptop battery charged to 70%! After returning the chair to the display (it was super comfy and a lovely chocolate leather, if you're in the market), I picked up a couple of supplies and a retirement card for a former colleague. While they had made no expectation of me making a purchase, I was happy to do so. Here's the thing. I asked for something out of the box. The manager's response was immediately supportive. He could have easily said, "sorry, we have no way to help with that" and cite some kind of policy. Instead, he was empowered to provide a solution. LOVE that and thought potential customers might like to know.

This location needs better management, the costumer service was awful. For a simple task to be…read moredone, I was told would take a week. Mind you a task that takes five minutes. Do better.

From the moment I called to the visit to pickup my stickers, this was first rate customer service…read more He suggested going with something more durable that would be cheaper than what I was thinking of doing. IT ended up looking a lot better after he made some suggestions. He even had some suggestions for applying the stickers. I will definitely go back if I have printing needs.

From the owner: Our Mission: Great Service First Quality Fair Prices…read more Added value when you order printed products from us: Free pick-up and delivery Fast turn times(Same or next day service on many items) Graphic design and typesetting at very reasonable rates. Electronic or printed proof for your approval prior to printing Competitive prices Cost saving suggestions Fast, friendly service A job done right and on time!

I called and asked to pick up prints on the same day and (while this isn't guaranteed) they were…read moreable to make it happen. Great service!

They are wonderful to work with on anything printing related. They can even print designs on…read moreacrylic that can be used as Christmas ornaments.

horrible, so for the last year i have been in charge of ordering the birthday lunches for the…read moreoffice.. this amounts to at least 500.00. not including the forced tip they make you add. we order from one place, they never can fill the order mind you i place order at least 2-3 weeks in advanced. then instead of callin gus they pick aplace for us not cool we dont want that and dint order taco bell food for red lobster prices. then they are never on time. you make me look bad whole office waiting to eat at 11 am now we an hour behind , guess what we cant take our lunch at this time.. we still have to run an office .. we spend this much every month.. we will o longer be using you.. horrible customer service, smh

I've been using this printer for a couple of years now and have always been impressed by their…read morework... especially their design work for my advertising. The people there are courteous and listen well when some of my advertising ideas get complicated. I couldn't be any happier doing business with them....They've got my biz for sure!

It is so wonderful to have a place this covient when I need something printed last minute.read more

This will definitely be the last time I will return to this location. I needed tape to secure my…read morelabel to the box I was shipping and was asked to either pay approximately $2.50 to use the tape from this location or $5.50 to purchase my own tape to take home with me. I have shipped plenty of items in the past at the Pakmail in Park West, Mount Pleasant location and have not had this kind of issue. Their reasoning for it was "they don't make any money off of me shipping items out from their location". This may not be the right business for them if they are not willing to give up a couple inches of tape to put a label on for someone. I would understand if I was asking them to tape up a box for me and maybe using a decent amount of tape but not when it's just to put a label on the box. I feel like that's their way of making money off of people. They should be ashamed of themselves.

From start to finish, Abby from Signarama was great to work with. Our office sign looks great!read more

I couldn't be happier with using this company! Another local company dragged their feet and never…read moregot back to us, and I had to proactively offer to pay them and such. They didn't tell me the couldn't start without a deposit, and instead just didn't start and didn't directly answer all of my questions in email. Enter, Signarama, an awesome breath of fresh air! They gave me a quote and mock-up right away! They were timely with answering emails and with sign turn-around time. We are thrilled with their professionalism and quality of the sign we got.

best place to get something done! They are fast, reliable and do amazing work. I had last minute…read moreedits to a project I needed to get printed, and they were able to help me out, no questions asked.

Mail & More is my go to place for so many projects. Yes, they wrap with care, mail just about…read moreanything -- showing you the various pricing between USPS, FedEx, & UPS. They also do terrific design work, I've had business cards, specialty note paper, etc. printed. I gave Robert my draft designs and he works his magic to. make them perfect. A perfect, cheery neighhood place to get things done.

I spent A LOT of money to ship an expensive item from their location to the Midwest, and the item…read morearrived damaged. This was a few months ago, and they told me that the insurance period had expired. This is fine, and I understand the policy. HOWEVER, I am entirely disappointed in the way one of their employees handled the situation. I was pleasant to him and he responded with rudeness. It felt like he was speaking down to me, and had a terrible attitude about the whole situation. Their customer service needs a total upgrade. I left crying because I felt so disrespected. Would not recommend

I had a large piece of fine art I needed to ship to New York with a bunch of insurance on it. Pak…read moreMail did an awesome job! My package arrived in perfect condition, they set up an appointment and delivery was very convenient for my daughter. Their quote came in significantly lower than the other freight quotes I got.