1. UPS Customer Center

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North Charleston, SC

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1 year ago

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FedEx Ship Center

FedEx Ship Center

(19 reviews)

NOTE - The directions will not take you to this NEW location on Anfield Road…read more How you need to find this place is to look for the Northern Tool & Equipment store on the east side of US 78 @ Aviation Blvd. Turn Right - FedEx is located behind Northern Tool --- you'll see it. Great folks there - wonderful service. Nice looking facility (unlike some of their older and tired facilities). Whoever selected this new location is a genius - kept it in the area of the airport but away from the pricey Convention Center real estate. As a stockholder, I say "Way to go!"

A complete failure from start to finish. I had an overnight delivery that required a signature. Not…read moreonly was it picked up late, but it was delayed multiple times. Eventually, I was told the package was "damaged" and undeliverable, forcing me to drive an hour to this facility to retrieve it. I arrived at 9:00 AM, only to be told the package "wasn't in the front" and was "somewhere in the building." The staff's excuse was that "damage" might just mean the label was damaged, which apparently made it impossible for them to find. Instead of taking an extra five minutes to look for it they told me to pull up my app, file a claim, and call the customer service line. I drove two hours round-trip for a signature-required package only to be told to talk to talk to someone on my phone. They are disorganized, lazy, and have zero interest in actual customer service. Avoid this location at all costs.

UPS Customer Center - shipping_centers - Updated October 2026

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