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    The UPS Store

    4.4 (46 reviews)
    Open 8:00 am - 7:00 pm
    Updated 1 month ago

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    Review Highlights - The UPS Store

    Carlos helped me over the phone and through email and has the best customer service ever.

    Mentioned in 4 reviews

    Read more highlights

    Intelligent Office Tysons Corner

    Intelligent Office Tysons Corner

    3.6
    (5 reviews)

    Our team booked a conference room here the other day for a day full of meetings. The front desk…read moreattendants were super friendly and helpful! The room was really large and had all of our technology needs. We would use this space again when needed!

    I have been with Intelligent Office for a really long time. From the beginning when I just had an…read moreaddress from them to renting my first office and then my second office, and then finally outgrowing the space so I moved into my own office but they still answer my phones. I still do a lot of their networking events and lunch and learns. Even when I moved out of their office, they cheered me on. They still cheer me on and help in every way possible. This is a great group of people that offers very valuable services. You will never be just a number to them. Your successes is their success and they show that in every way, every day. my business and my life change for the better when I walk through that door and I would recommend them 1000 times over. To answer the complaints above I will just say this, for somebody to not expect rates to go up over the years it's just dumb. It's bad business. 40 bucks over "years" is not a lot. My rent goes up every year where I am now. Sara was the manager and she was terrible at her job. You can probably tell by her response above how unprofessional she is but she is gone now and the girls that work there have really turned that office around and I've addressed all of the issues above. I always get prompt answers. I always know about my phone calls and messages and anything that comes through their office I know about. The trick is setting up a reliable system and that's really on you. For instance, the girls know that if they get a certain call, they take a message and send it to my email. Other calls they know to connect to me right away. And yet other calls they don't even bother me because they know how to answer based on a script that I gave them.

    The UPS Store

    The UPS Store

    2.8
    (59 reviews)

    I had a very negative experience with this notary service. I was asked to pay in cash, and after…read morearriving I was informed that additional fees would apply because witnesses were not present. I was told I would need to pay extra per witness signature, which was not disclosed upfront. When I questioned these charges, I was told that I would need to "take the risk" since the witness was not present. This explanation felt unreasonable and not aligned with standard notary practices. The pricing structure and requirements were not clearly communicated in advance, and additional charges were introduced during the appointment. Overall, the experience felt misleading and unprofessional due to unclear fees and inconsistent explanations. It gave the impression that the service was not operating with transparent practices and was primarily focused on extracting additional fees rather than providing straightforward notary services. I would strongly advise others to confirm all requirements and pricing in writing before using this service. I feel this place practice is fraud and I will stay away from doing business with this place.

    Customer Review - UPS Store, Chantilly, VA…read more I am writing this review to document a deeply disappointing and unsettling experience at this location. I visited the store to return six Amazon items. At the counter, I was handed three receipts covering only four items. When I calmly pointed out that two items were missing from the receipts, the associate became visibly frustrated rather than helpful. After taking time to match the items one by one, it became clear that one of the receipts I was initially given did not belong to me, and my correct receipt had been left on his side of the counter. Instead of acknowledging the mistake professionally, the associate tore up the incorrect receipt, handed me the one that should have been provided earlier, and then abruptly told me "not to come back to the store ever again." I was shocked--not only by the error, but by the tone, body language, and hostility shown during the interaction. I responded that there would indeed be no reason for me to return. What made this encounter especially troubling was the way I was treated throughout the exchange. Based on my appearance and accent, I could not help but feel that I was met with impatience, disrespect, and verbal aggression that I strongly believe would not have been directed at a customer perceived as white, Black, or more "American-looking." The experience felt racially charged and dismissive, and it left me shaken. Mistakes happen. What matters is how they are handled. In this case, the mistake was compounded by unprofessional conduct, a lack of accountability, and behavior that made a customer feel unwelcome and disrespected. I hope management takes this feedback seriously. No customer should leave a retail establishment feeling humiliated or targeted simply for asking for accurate receipts for a legitimate transaction. I am confident that this store has interior security cameras. If there is any question about the accuracy of what I have described above, the events of today can be verified clearly through the video footage. The interaction, tone, body language, and sequence of events should all be evident on camera. Given this experience, I have lost trust in this location and in the brand as a whole. I will no longer be using UPS services moving forward. Pictures of all the receipts including the one that did not belong to me. https://photos.app.goo.gl/eiCJsY7Z4H3Y85XKA Now posted on Google Reviews. Best, Concerned Customer

    The UPS Store - copyshops - Updated August 2026

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