Normally the service is decent. But today was terrible. Very rude and unhelpful. Told me he was the manager and he knew what can or cannot be done. I carried heavy packages into the storage exactly the way they were shipped to me. Shipments 1 of 2 and 2 of 2. They had not been opened. I got the qr code for the return label from the company, reassuring me only one code was needed. The ups manager refused to take them with the 1 QR code that was provided by the shipper. I had had to lug the heavy items back, call the shipper, waste 40minutes, redo the 2 qr codes because it was shipped to me in 2 packages. A week before I did the exact same process with no issues for 2 other packages in one order and already got my refund. Some people when they have a tiny power, they want to exercise it on customers to show their authority. Totally unfit to deal with customers. Terrible attitude, most unhelpful. I will never use the service again. Now I have to take these boxes again to another ups hopefully with better employees. read more

Outstanding UPS Store at Tysons Corner, McLean VA. I have been a customer for 8 years. Carlos and Team are consummate professionals, always alert and customer oriented. Very knowledgeable and constantly helpful. Mags Platt-King read more

just a simple quick in and out experience. As soon as I walked in, I was greeted. As soon as it was my turn, it was as a simple as scanning my QR code and getting my receipt, don't understand why other mailing services aren't like this. read more

Clean, safe, and organized store. The manager and staff are super friendly and professional. As a small business owner, I appreciate their business mail service? which they actually accept packages for (which USPS won't unless you open a large PO Box). Excellent deal for $325 (plus $25 setup) for one year and three months free. read more

The staff at this location are very knowledgeable and helpful. This is my go-to shipping spot. read more

The staff member who assisted me, Ed, was really gregarious and helpful in answering my questions about box prices and sizes. I needed to mail a few items out and didn't have my package ready so the employee sealed it with tape and then affixed the shipping label on it. The location is easy to miss. There's only a handful of parking spots out front. The interior is large and uncrowded. Merchandise was well stocked, signage was clear and legible, and the counters were kept free of clutter and trash. Great experience! The receipt said to write a Yelp review, but I was gonna anyway! read more

The UPS Store - Front entrance - Printing Services Near Me - Mclean, Virginia

Paid for 1 day shipping. They delivered it 1 week later. I was promissed a full refund. They refunded only 80 percent, and no explanation was given. i did talk to them and they told me to call UPS main line. Basically to get rid of me. UPS told me its up to them as they are Franchaise. So basically played ping pong with me, not to mention the person who answered my calls was so unhelpfull, rude and plenty of attitude. I will not step in their office again. Terrible experience. read more

The first time my mom and I came in to this UPS. We thought it was all the same and did not expect to be SURPRISED! We have been to the UPS around the area and have had bad experiences with the customer service at the locations we been to, not all have been bad but majority of the times it's been below average. So back to this day. We came in to mail my things to college and was met at the door by Jayceon, he held the door for my mom and took the heavy box she had to the counter and proceeded to ask if we had more I said yes and he went to the car with me and helped me carry my boxes in...I was really surprised at this because it's NEVER HAPPENED! Anyway...Jayceon was spectacular at shipping my things made sure my boxes were taped up securely and was very patient with us and super friendly, now my moms comes here often to her her things printed. Thank you! For making this our go to UPS store from now on. read more

Great store big and bright! Been to some of them and they were small and dark, the one in Lorton it's so dark in there. But anyway, I was pretty glad I came here the staff here are especially great with customers and Jason was really great with helping getting my Amazon return in order, it's confusing to how it's return and he explained it well and made it a easy visit. Thank you. Definitely recommend this store; the store itself is on the back side of the business building, I drove around a couple times until I called and they came out and made sure they saw me and directed me but once you know, you know! read more

This place has the most friendly service! Shout out to Namir who went out of his way to help me carry my boxes from my car. Highly recommended! read more

The best service ! Friendly employees , great location ! Always ready to help as soon as you walk in ! It makes a huge difference specially if you are in a hurry ! read more

Located on the first floor of the high rise office building. This was one of the larger UPS stores convenient and easily accessible. With plenty of parking, the friendly service was quick to greet and take care of my shipment. read more

Absolutely amazing service by Carlos! Can't thank him enough!! I can be indecisive and impatient at times so I decided to rush my order to be sent out ASAP. He advised me that it would be better to put dry ice in the package considering the items being sent (perishables) AND the location it was going to. I kindly declined, left the store regretted not taking his advice. Shortly after, I considered actually how hot the items may get in transit. I called the store back, asked them if they can pull the box that was supposed to go out. The team their is amazing. They retrieved my package and I was able to speak to Carlos again and he advised me of where I could get the dry ice (I have never sent perishables so I am completely new to this) I came back with it and he took care of the package from A-Z. He is extremely patient and empathetic. Not something you see a lot in the service industry these days. Thanks a bunch Carlos! read more

I always ship from this UPS store. The staff are very fast, friendly and always smiling. Prices are reasonable and the location is clean and very convenient. read more

This is the best UPS store I have ever been to. I needed a poster printed last minute, and they were able to print within 3 hours for me. Carlos helped me over the phone and through email and has the best customer service ever. I so appreciate their help and efficiency. Will definitely be returning for all my delivery/printing needs in the future!! read more

UPS knows that customer service keeps customers. With that said, this store is no different. Amazing customer service. I needed to return something and the representative basically did it for me... all I needed was the label! Note: this place is very difficult to find on GPS. You only know you've driven past it. You think, oh, I can turn into the office building it's in and be fine... wrong... the parking for the building doesn't connect, you have to drive around the building to get back to the front of it. The only options I saw to park (unmarked spaces) were in front of the UPs store itself and not in the garage. read more

Holy sh!0zer! Please do not come here cause I never want it to be busy. The folks here are awesome! Took me less than 69 seconds to do Amazon returns Ana's there was 4 people and another line. The employees are responsive and come to assist you as soon as you walk in. I will make this my ups store for sure. Maybe the folks here could teach the dc stores a few things. read more

They continue to be the best service, friendliest and always put the customer first. Very efficient, polite and helpful. Best service in this entire area, I love this UPS store! read more

I've lost all faith in UPS and do not recommend you go there unless you have you package completely ready to ship - or they will charge you to use any tape or supplies. I brought a box , had the paper to wrap it and just needed sone tape ! No way, they would charge me for the tape unless I brought it in already taped up! Then if they felt it needed to be taped more , they wouldn't charge for that! So warning - expect to pay if you need anything ! Even a little tape. read more

It's a ups store, it's not Disney World. So I am going to be measured in my response and my enthusiasm. You aren't going to eagerly plan your next trip there... however if you need to send a package the employees here are really helpful. Pro tip: print your shipping labels at home. read more

Thank you to the guy that helped out my wife today with her return at around 3:20 today; She came home and told me about the experience she had with him; we have been to multiple ups stores before to make the returns and they were not as helpful as this young man was to her; she was really frustrated about not having a "code" to scan to get her label made...she told me she forgot her wallet and she did not have the $$$ to print out and the Asian kid with the blue eyes kindly just printed it out for her and that kind gesture made me write this today. Thank you again for the generosity and the great experience you gave my wife today. We will be back and I hope everyone will give this store a try. Thank you again. read more

Simply the best UPS store ever. I've been a customer at this location for years and will continue to be as long as I live in the area. Quick, efficient and professional, they take care of all of my mailing needs. They offer decent shipping prices, notary services and prompt notification of package delivery. Did I say quick? Ive always been in/out in 5 mins or less. Can't beat that. Everyone that I have interacted with at this location is highly competent and pleasant. read more

Friendly service and reasonable prices. Stopped by for notary service and within five minutes, I had what I needed for a mere $5. In the heart of Tyson's, close to the mall, in a business-park setting. Ample parking. read more

1. Location: The place is not as conspicuous as I would like as it is attached to a big building, and the sign is not as big to discern from far away because this massive building swallows the sign. However, I really like the easy access as their entrance is separate from the entrance of the building. Ample parking spots so you definitely do not have to worry about finding a place to park. 2. Cleanliness: Nicely kept and very tidy store. 3. Service: Exceptional. The guy at the front desk was really nice and helpful. I had a drop-off to be delivered to a company and the transaction took less than a minute. He did some punching on the computer and voila, out comes my drop-off receipt. I was in and out in less than 5 minutes. 4. Costs: N/A since the company supplied the UPS label. 5. Overall experience: Fantastic. What really blows me away was the great service from the staff and he was so helpful. I will definitely be back to mail my packages. Side Notes: N/A read more

Excellent, excellent, excellent customer service! The staff at the UPS store at 8300 Greensboro is superb! they are very concerned about the products being shipped and offer great economical solutions. Definitely will use them again!!! read more

The UPS Store - Printing Services Near Me - Mclean, Virginia

I came here to print out my resume and the Asian American guy working there was very helpful. My resume printed on front and back rather than 2 separate pages and he was really nice about helping get that fixed. (Partly my fault since I didn't uncheck the "front and back" print option (actually, probably fully my fault)) he only charged me for the correct copies. Superb service with a smile. I seriously wish all UPS was like this one. A 100 star service read more

I called in this morning as I had realized I was missing a big refund from a return package I had sent out last month. I was working with the company I returned the package to as well as Rob and Michael to get to the bottom of it. Turns out, the company messed up on their end. Shout out to Rob and Michael for a positive customer service experience! read more

Friendly staff. I like how they seem very helpful. It's great to come in to a UPS location where you feel welcomed. The guys that works there were very quick with their service. Thanks for the help! read more

The gentleman who work here are the best! The service is quick, concise and quality. I know I can drop in anytime and be taken care of! Convenient location, well staffed (I've never had to wait more than 3 minutes) and the store is always clean and organized. read more

Carlos was super helpful. I needed to get some class notes printed and bound before they closed. Not only did he get the job done but he stayed 15 minutes after closing to make sure it was completed. Five star service. Their pricing was competitive and much better than what Staples and Fedex were quoting. Fast job, excellent service, quality and prices. Thanks! Very happy customer... read more

No other customers present. Two employees behind the counter. No friendly greeting. No communication. Literally, store associate only gestured with head as to where I should place package. I asked if I could have my paper print-out label affixed and he rolled his eyes and stared at me. First utterance, "What?". I repeated my question and he grabbed tape and affixed my label with (I swear!) aggression. He dropped tape dispenser on counter and, leaving my package on the counter, walked away without a word. I say kindly, "Thank you!". Dead silence. read more

Absolutely believe the hype--this is the best UPS Store you will ever visit. After reading the many positive reviews, I went to this UPS Store location and was not disappointed. I have now made several visits ranging from needing an employment document notarized to dropping off random satellite equipment that needed to be boxed and shipped, and this team has been nothing but super efficient, pleasant, and ready to help every time. This is the only UPS Store I will visit! read more

Quick place to return textbooks to Amazon. I just walked in, used a nice coupon for packaging. He took care of the rest. It took me about 5 minutes total to drop everything off. Would return for sure. If i have anything to ship for UPS i would come here again. read more

The service and professionalism of the employees at this UPS store is seriously extraordinary! They had all hands on deck to help me print bind pack and ship several thousand pages of documents on a very short deadline. They even convinced the dhl guy to wait a few minutes so he could ship the package the same night! Highly recommended over fedex... read more

UPS accepted a package to be sent back to the vendor. Said they don't give receipts proceeded to lose it and I'm out $$$. Learned my lesson the expensive way. Never going to use independent UPS stores . Emailed corporate and they responded right away but the independent owner we'll just like the package MIA. read more

This is the most helpful UPS store I've ever used. The employees there look to do things as efficiently as possible. They scan the line for quick transactions and handle those in between helping a needier customer. Really makes shipping a no hassle. read more

I own a company and have to ship large packages all the time. The staff at this UPS store, especially Scott, will come out and help me unload blocks rain or shine. It has actually gotten to the point where they recognize my truck and will come out to greet me and help me with my packages. They are super friendly. I wouldn't go to any other UPS store! read more

AWESOME CUSTOMER SERVICE! (I just wrote an unfavorable review for the Vienna UPS store on Maple Ave because of their more than horrible costumer service. Which after my amazing experience at this store my prior review would be even worse.) This UPS store was awesome. Both staff members were super helpful, happy and even had pleasant senses of humor. At the other store I was told my return label could not be scanned, there for could not be shipped. They offered no real assistance, just "I don't know's." At this store they helped me try to reprint the return label and found that it was the email the company sent that was faulty and then told me that it didn't really need it to be scannable because they & driver could just type in the # rather than scan it! If you're in the McLean/Vienna area and need a UPS Store, be sure to come here!! read more

These guys are all beyond awesome, professional, efficient, and all truly care about their customers. The owners of the store are very hands on. Never had any issue with the store or their employees. They do a wonderful print jobs. My office has used them and are all completely satisfied with their quality of work. We will most definitely continue to use this UPS store. read more

12 days after my review, the store management now claims my label was ground, although I'm not sure how they would remember me since I didn't make a scene. The fact is the label was next day air. All the other labels from the same third party which I do regular business with have been next day air. The UPS store in Yorktowne provided an envelope. The UPS store in Rockville MD provided an envelope. Every other UPS store provided an envelope. Envelopes are available in some drop off boxes. The Greensboro store management should stop lying about the scam they pulled to make a $1.59 and give the customer the envelope for the prepaid UPS shipment. read more