worst service staples buford ga .and still do not have proof to get printed material after six…read moredays and over 7 phone calls , 2 visits, and 10 emails. trying to find new printing company. any sugestions? started process 2/19/26 and was promised 2/20/26. the employees just do not care and have lied numerous times. i was promised ph call from manager and never received. the emails always ask for more info which is on file with staples at my account.even ask for email today 6 days after order and employee hasn't sent.. refund due to no results from start to now. jimmy p. 2/25/26

I visited Staples this morning to have a technician examine my laptop, which I suspect may have a…read morevirus. I had previously purchased a McAfee protection package with support through the store, sold to me by a technician named Sunil back in May. Even then, I sensed something was off in our interaction, but I gave him the benefit of the doubt, assuming my own frustration with my laptop might have clouded my judgment. Today confirmed that my instincts were right--it wasn't me, it was Sunil. I waited over twenty minutes while he assisted another couple. When it was finally my turn, he spent barely two minutes with me before a woman interrupted, asking if someone could check her out. Sunil told her he would assist her, not after finishing with me, but immediately. He stopped helping me mid-conversation and began checking her out. I asked, "Are you serious?" and he replied, "Yes." He attempted to continue speaking with me while helping her, but I told him I'd wait until he was finished so my concerns could be properly addressed. Instead of returning to me, he then took the next customer in line--a man--without explanation. I asked again, "You're going to take him now and make me wait again?" and he said, "Yes." At that point, I was livid. I told him I would not continue waiting and that his behavior was unacceptable. What I experienced was blatant and overt discrimination. It was so egregious that the woman he prioritized over me apologized. This kind of treatment is unacceptable in any professional setting. I strongly believe Staples needs to reevaluate Sunil's conduct and consider appropriate disciplinary action.

My copy was messed up and she put the blame on me saying I gave it to her wet but it's all good, I…read morejust won't be going back

They offer printing services for banners, business cards, menus, flyers, posters, etc. Anything you…read moreneed for physical advertising, they got you covered! They also offer POS systems called Em Payment Services and send shipments domestically and internationally thru FedEx and DHL. This is a one stop shop with great service!

Plenty of parking by the shipping store (also right next to Kroger so pretty convenient!). Service…read morewas fast and the owner took the time to give me options on the cost/estimated duration on how long my package would take to get to Seattle. Aside from the typical shipping, packing, copying, printing and mailbox services, I noticed you can also get your passport picture taken here! Plus they offer laminating and notary. There was even some blocks to keep the kids entertained/distracted.

I went to inquire as to why a package I paid to be shipped on February 1 is being transported…read morebetween a few of the same facilities, in a circle, and has not left Suwanee... although it was supposed to arrive at the location in 3 to 5 days. The young guy behind the counter agreed that he had never saw this happen, and that his manager would have to call USPS but his manager was not in until Monday. With a demeanor, as if I was bothering him to get up off his phone, he asked that I leave my tracking number for the manager to call USPS, who wouldn't be in until Monday (it's Thursday). Never did he attempt to do so himself or provide a # I could call myself... saying his manager had to be the one to call. He had a complete attitude trying to reiterate that no timeframe is guaranteed and sarcastically stating that it is an "estimated timeframe" when paying for packages to be shipped EXCEPT that that is not completely true. His demeanor was nasty. There was a complete lack of customer service and he showed a complete disregard for my concerns on the mystery of where my package is, repeating that "it's out of our hands" with a snarky tone. The lack of customer service experienced was disgusting.

Very helpful staff. They are also very friendly and went out of their way to help me ship some…read moredifficult packages...

Interesting that this mail center will not provide a receipt when dropping off a prepaid package…read more They have signs posted that say as such then seem bothered when asked for one. I'm not sure if it's something they can't do or won't do. While they are convenient, they don't seem very customer focused for those dropping off prepaid packages.

Walked in at 4:45pm on 1/11/21, saw that the employee wasn't wearing a mask, and walked right back…read moreout. Absolutely disgusting that this business can't uphold such minimal health standards to save lives during a pandemic.

Cheyenne was super processional and amazing. Make sure you ask for her even if you have to wait…read more She was so patient and helped me with so much. Highly highly recommend her 5 STARS

DO NOT COME HERE!…read more Trust the reviews and know that the customer service has not gotten any better. This store is empty for a reason and smells like a ChuckECheese. The staff member assisting me decided to go half way across the room take a seat while I am on the phone with customer service to get the information requested. As I am yelling across the room to relay the information I asked if he could come over to where I was originally being serviced because communicating across the room was becoming difficult. I also could not hear him through his mask. He let me know that I should have walked over to him and he shouldn't have needed to get up. He also let me know that I could go to another store for better service. SO I INDEED LEFT. Save yourself the headache

Friendly, knowledgeable and extremely helpful! I will…read moredefinitely use them again. Love doing business with small business owners.

Very helpful and friendly service. Knowledgeable woman behind the counter helped us make sure our…read morepackages arrived on time.

I appreciate using the printer service. I can send a document to the store, put in my code and…read morethen get it printed out. Great service that's available.

Fantastic service! I've been looking for a reasonably priced desk for awhile. I went to office…read moreMax and a new salesman asked if I need help. I told him a desk but didn't know what I wanted. He had another customer so I moved on. When he finished he searched me out in the store to help me. He answered my questions, listened to my needs and ultimately helped me make a selection. He steered me to a desk that suited my needs and not to the most expensive desk!!! Thank you for amazing service.