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    The UPS Store

    1.0 (2 reviews)
    Open • 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - The UPS Store

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    2 years ago

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    Local

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    3 years ago

    Doesn't answer the phone despite calling during business hours. Customer service is hit or miss.

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    Local

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    The UPS Store

    The UPS Store

    (26 reviews)

    I've been visiting a lot of UPS stores lately for returns and such, and I happened to visit the UPS…read morestore here in Duluth. I came on Saturday closing to close time and it was pretty busy. I could tell most of the clientele here were coming for returns, and there were only two employees there. They definitely were trying their best to try to get the customers in and out and they did not seem like the happiest campers, but these folks are just UPS folks. Not expecting much out of them. I tried to make it easy for them by having my Amazon QR code ready and having it all packaged and shipped. It took a little while due to the line, but my encounter was quick and fast -- huge shoutout as I know UPS partners with a lot of clients; they're definitely doing their best.

    I apologize for being rude to the guy today, but this is the only location that asks you what…read moreyou're shipping. I wasn't having it today. It's one of those situations where I could just answer nicely, but it's stupid. 'Customer orders' or 'merchandise' isn't enough. Does the owner of the store actually think someone that's shipping something harmful is going to confess at the desk? I want management to read that out loud then tell me how it sounds. It comes across as rude and nosey as hell. If you're that concerned with shipping safety, use your money as a franchisee to buy x-ray equipment. Require boxes to be sealed by staff. Or, put one of those generic statements out on the credit card reader that I have to agree to like usps does. It's annoying because ups stores are franchised that the owners can charge different prices and make up different rules. Just rubs me the wrong way. I had amazing ups stores in Florida and PA when I was there for work- not as much the same in Georgia.

    The UPS Store

    The UPS Store

    (42 reviews)

    I know this place has gotten some bad reviews but I haven't had a problem here. to be clear I…read morehaven't sent anything expensive off or had any high value shipments. I am mostly just returning a bunch of Amazon stuff or online clothes, nothing else. I will say the service isn't the most friendly all the time. I've been to other UPS stores where everyone is very friendly all the time. BUT no one has ever been rude or mean to me here. They have always been polite and professional with me and i'm okay with that. Sometimes there's long lines but it's like that everywhere. There's free parking. The store is the size of most UPS stores. They usually have at least two people working. Every time I've been there they've been fairly efficient getting my stuff together and getting me in and out. I've had to wait longer times at other UPS stores. Again, other than simple returns I haven't used them very much so I can only speak to what I know about but overall I haven't had a bad experience here and I have been here regularly - about once every other month since 2020? don't judge my amazon shopping :( i also haven't ever been here close to closing time, i usually go in the afternoons. It is located off of a slightly busy intersection. A couple of stores in that area shut down so there's more parking than usual which is nice! the stores is clean and everybody always seems to have masks on when I go in there! I wish they had a trashcan either outside the store or inside the store somewhere. Also I don't know if it's corporate prices but printing some stuff off if you email it to them is a little pricier than you expect (return slips).

    This place has the best service in town! The team was great to response to my design and print…read moreneeds. They exceeded my expectations in terms of print quality and customer service. I was very satisfied with my print quality and definitely delivered on time! I submitted my business cards to print early in the morning and by 3pm it was ready for pickup! This is the best UPS team in the neighborhood :)

    The UPS Store - shipping_centers - Updated October 2026

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