Anyone rating a one star is a hater. I'm in and out this location in seconds every time. Thank you!!

The best service ever!!!! These guys are always so accommodating and so friendly and just make my life easier. Thank you!

Excellent services and very professional, but personable. Easy access. 1 hr. Parking. I went there for the photocopying. Excellent pricing for this service. read more

I sent my mom a gift from Amazon that she did not like and asked that it be returned. I processed the return picking the closest UPS store to her. My elderly mom does not have a device to display the required QR code. (shame on big tech for preventing the elderly from operating independently) I called the UPS store to explain the situation, asking if I could just give them the RMA number but they said they needed to QR code to scan. So I asked if I could just email it, and they agreed. 10 minutes later my mom showed up and they were already waiting for her. She had absolutely bo problems returning the package. She called me just now to let me know she was back home and mentioned that despite being absolutely slammed due to the holiday season, they were very kind and accommodating to her. She said from now on, that was the only place she would go to print and fax documents. Bravo UPS Store team! Making up for inconvenient tech that has left a generation behind by remembering it's always the human that counts. read more

Ellie and Abel is very professional and helped me track my package. Today its, Christmas eve and I'm missing one of my package for my Dad's xmas gift. Great job guys! Keep it up. Thank you read more

They charge $1.50 for a tiny piece of tape, and the service is unfriendly and rude. I recommend going to another location. read more

The UPS Store - There is a charge of $1.50 for using a small piece of duct tape for the box. Avoid this unpleasant location. - Mailbox Centers Near Me - Glendale, California

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Diego and Maria are wonderful! So kind and efficient! they were patient with my large Amazon return. I'll be back.

Amazing workers fast and very effective Special thanks to Elly, very helpful and kind read more

Helpful and great customer service from JR! He was very helpful and quick! And I trust my package were well taken care of

Abel and Jr are amazing never had better help and service at a UPS ever. So grateful for their help! Xx

Super cute little UPS where you can get in and out easily. ( one down from 7-11) Excellent customer service from Ellie who is a mom of three. UPS should give her a raise and a promotion ASAP! What a lovely young lady taking care of business. Thank you, UPS! Thank you Ellie! read more

The UPS Store - Look for Ellie with her super cool blue hair! She will help you get in and out. - Mailbox Centers Near Me - Glendale, California

They said that they were open on maps but were closed after driving to the location ( waste of time )

I had an amazing experience with Abel! He was incredibly helpful, attentive, and went above and beyond to assist me. I truly appreciated his support and expertise. I will definitely be coming back for more help in the future read more

Please trust a review from somebody who comes to this UPS four times a week; and please take the time to consider why my experience is more valid than say a one time visitor... I CHOOSE to come here, even though my buisness is 2 cities away. I can't leave a good team of effective employees! Why would somebody even rate a mailbox place 5 Stars? It's because the people who work here are absolutely wonderful, helpful, smart, and have fabulous work ethics. It's nice to see a kind face and be helped when you're a solo buisness owner, like myself, by your unofficial co-workers in the "mailroom" ( Well I guess you could say that there are the coworkers that I chose) I especially want to call out Raina (which means Queen! How fitting) she is always nice and goes above and beyond to help me and answer questions. I don't even need to tell her what my mailbox number is she's has everyone memorized! I feel like I've said my peace, And I hope you consider what I had to say and you will honor that my experience as someone who has come here for YEARS is the accurate view and testimony of the location, as opposed to someone who doesn't know the difference between UPS and a post office. Please don't be swayed by that bad information If I were to change anything about the store what would i do? I would just let you know that the parking lot is very tight and is usually filled, Especially because of the barbershop next door. read more

The UPS Store - Amazon warehouses located nearby so there's always lots of mail being delivered. - Mailbox Centers Near Me - Glendale, California

The staff at this UPS Store are the best. They're super friendly, helpful, and really feel like part of the neighborhood. I was just there drop off a return, but I didn't have all my ducks in a row. They were more than happy to help me make sure my return would be shipped and arrive safely. Special thanks to JR, Dan, Maria! read more

I like coming here the girls up front greet you and are really nice I don't like going to the other ups store in Glendale because they don't greet you and look like they hate life so I like coming to this location read more

First time here great customer service in and out in seven minutes and still had time for lunch. Thank you.

Service was good, pretty fast considering i had a lot of pick up and drop off all together. Very nice people. I was also helped with heavy packages. read more

Reina is absolutely horrible. She gave me attitude for asking to pack my box, which I politely paid for. She told me "I've never had this issue before" and mentioned not trusting her. How is it an issue to ask for my box to get packed when I paid for it? That's really weird and unprofessional and offensive. Then she told me to take a photo for proof. Super weird experience. I'd avoid her as a customer if I can, very uncalled for behavior. The UPS on Glendale ave is so much better in terms of customer service. Oh, and this is the only UPS store that's told me that I have to tape my Amazon box and charged me for it read more

The UPS Store - Mailbox Centers Near Me - Glendale, California

Nathan the staff member who helped me had incredible customer service! I was a little nervous because I didn't have my shipping label for my return package taped on the package but it was no problems He was very understanding and offered me complimentary tape and a slip for the shipping label. Really appreciated his help! read more

I come here on a regular basis to send shipping packages and the entire staff here are all courteous and accommodating. Reina for being very attentive, helpful and friendly. Keep it up! read more

I give this place a 1 star. Got charged for printing a ups label and not having a box. The box I understand but label not sure why. So a couple hours later I went back to ship another package. I printed a label and brought my own packaging, so I won't get charged. I was told that I have to pay for them to tape the label on to the box. Last time I'll be visiting this place. They will charge you if you sneeze. I have been to many ups stores weekly and I never experience the same treatment. read more

The staff at this store are delightful and they really take care of us. We were forced to open a mailbox here after our building refused to promptly deal with a long-standing package theft problem, and the experience has been nothing short of amazing. This UPS store is one of the things we will miss most when we move. We look forward to seeing the staff here every time we come in to pick up our mail - they are so helpful, sweet, kind, and proficient and they know us by name. I cannot recommend this store enough. If you have the opportunity of being helped by Reina, she is absolutely the best and always on top of everything read more

Been a customer for about 2yrs a bit more. Reina has always been a great person when it comes to helping me with shipping stuff due to work. I visit this location maybe 1-2 a week. The other staff as well are cool. Very cleaned and feels very welcoming. Keep up the great job guys. Cheers! read more

This location employees has major attitude problems all of them . AMAZON RETURNS DO NOT NEED BOX. Even though u take the box they want to charge you for taping . read more

The UPS Store - Mailbox Centers Near Me - Glendale, California

I dropped off a mountain of packages today and the ladies there were so fast, friendly, and helpful. Thank you Cassidy!

Reina and Karla went out their way to help my brother and I . With my Amazon returns and my brothers constant resume prints , probably helped him find a job faster . anyone can go there and they will be helped . If ur reading this these are their names please take time to show some appreciation. I've been living here before the store opened , they are a welcomed addition to the community. read more

The UPS Store - One of many packages - Mailbox Centers Near Me - Glendale, California

I don't usually write bad reviews but I just got scammed at this ups store in Glendale. I had a package that wasn't delivered to my apartment ( I have a doorman), it went to this ups store. I went to pick it up and they wouldn't release the package unless I paid $5.00. They couldn't tell me why and just said that's the way it is if a package comes here. They had put a label with their address on The package over shipping label to my address. That was the reason basically "it was mailed to us so we charge a fee."They didn't even try to hide it. Beware. I know times are tough for everyone but charging a fake fee for a package is simple theft. The smirk the woman behind the counter me was free. She knew what she was doing and that I couldn't do anything. read more

This UPS store is the best! I have been here several times now and each time, the employees have been so helpful. I'm in and out quickly, and I can rely on this store. The last person who helped me was Daniel, who was so incredibly patient with all of my questions about shipping various sized luggage, and got me random quotes for pricing. He was so kind, helpful, and deserves all of the great reviews! I will always choose this UPS. Parking is a bit difficult since the lot is small, but I always seem to get lucky whenever I need to come here. read more

The people who assisted me were very kind, especially Reina who helped me with the application. read more

Usually the ups stores are complicated and its a hassle for me but today it was a Very delightful experience today at the ups store I was in & out so fast , Thank you very much Reina :) read more

This is the best UPS store I've been to. The staff is so friendly and helpful. They take the time to answer your questions. Their service is fast. The store is clean. It feels really reliable to drop my packages off here. read more

This is the worst UPS Store. The parking lot is a scene from Lord of the Flies. A barbaric situation. Good luck. And once you're in, you better have your labels printed already because if you don't, they'll charge you by the minute to use the computer and then charge you to print. They have a printer with capabilities to print off of a USB, but they won't let you use it. You have to take the additional step (and charge) of using their computer. In addition, everyone who works here (and, to be fair, this is probably true at any UPS store location) hates their job. It's like the Dave Chappell skit, "Pop Copy." They don't want to be there and they hate *you* for being there. *** Update: Since the business owner responded, I figure I'd elaborate on what happened next. I actually went to a different UPS store (down the street) that didn't charge for printing. The folks there were much nicer and so much more helpful. Therefore I must take back what I said about UPS stores in general. I want to amend my above comment to apply only to this specific UPS Store location, which is run very poorly! Go figure! read more

Most location for the print of your label they charge one dollar display charging you $2.50. It is unfair and I don't recommend this place. I will not give them any job. No star rating for them. read more

I wanted to come on here because I wasn't sure if I have made a review before and I just recently came in to the store. But I just wanted to express my appreciation for Reina. She always a friendly face to see and always handles my concerns and questions well. I've come into the store when the the line was pretty long and she made sure to at least acknowledge me that she will be with me as soon as I can. Kiddos to Ms. Reina read more

John and Reina are the best. I go to this UPS store now vs my previous UPS store just because the welcoming service from Reina and John. They are very helpful, understanding and take care of you completely. Really appreciate their great attitudes. Thanks Reina & John! read more

Huge shoutout to Reina for being very attentive, helpful and friendly. I come here on a regular basis to send shipping packages and the entire staff here are all courteous and accommodating. Keep it up! read more

The staff is always accommodating & systematic. They changed their hours to 6:30pm due to Covid-19 but carry safety measures like staff wearing mask. Accessibility is not a problem located in the busy street with sufficient space for parking. Manner & timing of delivery is impressive. read more

I always go to this ups store for my return never had any problems with my returns everyone is so nice but of course there is always one employee that is just rude. "Rebecca" is the Worst employee I have ever seen in this location she has no respect towards any customers. Does not know how to approach customers has no manners. "Rebecca" has extremely poor customer service and not helpful whatsoever. I hope the manager takes some steps and teaches "Rebecca"how to help people and how to talk to her customers. read more

Worst customer service amd people Reina manager of Thai location rudest person ever and they were not helping any for service that needed to be friended for Amazon , when I asked her name she was refusing to say her name and then after I told her that my right to see your badge she moved toward me and bringing her hand holding her badge to my face and I had to step back for her rudeness Worst experience ever read more