I've been dropping off my Amazon returns here for years! There's no charge & no need to pack your…read moreitems. The store is conveniently located in Kapolei Shopping Center. What keeps me choosing this store is that the staff is so quick, friendly & efficient...they know their job & do it well! I'm in and out and on with my life in minutes usually! They can help you figure out order issues quickly & guidingly if needed too. And they're really personable. 5 stars every time!

Fast, courteous and friendly workers. I went in and out for a passport photo, very fast and easy,…read morethey even let me look at the photo before printing them out.

Support local! This company is amazing, super responsive, fast, friendly and professional. Have…read moreused them for faxing and shipping before and today to have some programs printed. Emailed them late this morning and they are already ready for pick up. You cant get better than that! And the pricing is very reasonable.

Whether it's shipping a pkg or making a poster/ banner, Kyle and Shelley are always so friendly and…read morehelpful ! I recently asked them to do a large poster for a graduation! I couldn't be happier with the awesome job they did!

One of the owners, Grace, was super helpful and friendly! Helped me with multiple packages with…read moreUSPS and UPS. Very reasonable pricing coupled with the willingness to help however she could. I WILL be back to ship all my packages here in a local small business.

I was on the west side of the island and needed to return a package fedex. It's convenient that…read morethey service ups, fedex and usps- but very inconvenient that they do not give you tracking numbers. The shop owner said I can call if I need the tracking, but the language barrier made it very difficult. I would not use them again and just go to an actual fedex store.

I wanted to mail a framed old picture to Las Vegas and was looking at the reviews of and saw Aloha…read moreS/P in Aiea....yessss took the picture in, asked if it was possible and the friendly person asked me the address to where it will be delivered to and boom it is going, great little shop...yes I will use the services and recommend them.

I recently went to pick up an item left from UPS. I was impressed with the speed and efficient…read morecustomer service I received. It was quite different from my previous experience. Mahalo Aloha Ship and Pack for your excellent service.

Staff was very attentive and knowledgeable. Whatever questions I had they able to answer instead…read moreof the usual 'I don't know' you get elsewhere.

The service here is consistently exceptional -- every visit is quick, friendly, and efficient. I…read morelove how clean, bright, and organized the space is; it actually makes errands for a busy mom feel easy. The 5-minute quick-drop stall is a game changer-super convenient, in and out with no stress. Whether I'm shipping, printing, or doing a quick return, this location always delivers smooth service. Highly recommend this UPS Store for anyone in the area -- reliable, convenient, and always welcoming.

I primarily use this UPS Store for Amazon returns, and it's become my go-to location. It's very…read moreconvenient for me coming from Mililani, and I'm usually in and out in less than five minutes. The staff has always been friendly and helpful, and the process is consistently quick and easy. Nothing complicated about it -- good location, good service, and very convenient. Hard to ask for much more from a UPS Store.

I never thought I would be writing a review for a UPS Store, but this one was definitely needed…read more When I walked in, I saw about 8 people ahead of me and immediately wanted to turn around and leave. Unfortunately, I had to ship something 2 Day, so I stayed. I honestly thought I'd be there for at least 30 minutes. I believe her name was Allyssa, and let me tell you, her efficiency and speed were seriously impressive. There was another employee at the counter, but they were already assisting another customer, so Allyssa was the one handling the rest of the line. She somehow managed to get through everyone in less than 10 minutes. I couldn't believe how quickly and smoothly she kept everything moving. She was fast, organized, and efficient without making anyone feel rushed. Allyssa absolutely deserves a raise. Service like this definitely deserves recognition.

Thought I had reviewed this store before but maybe not. My…read moreactual rating is 4.5 / 5.0 Location in Aiea is convenient for me, parking is easy as long as you don't go during lunch hours, hours of operation are convenient for me:8-6. I bring my Amazon returns here, and they are quick and efficient in taking my item and getting me my receipt. They also have packing supplies if you need it for other mailings. (No pkg or label needed for free Amazon returns.) They sometimes have multiple staff working so it's quick. Service could be slightly friendlier, but I will choose fast and efficient over super friendly - please note that they are not unfriendly. First time I went I apologized for having multiple QR codes instead of combining my returns. The person (I'm guessing owner or manager) said it was safer that way. Thanks for the tip! Have used their services three times now and am happy.

SO GLAD they opened this location not too long ago... Great place to return your Amazon products as…read morewell. Every time i've walked in, they acknowledged my presence. I'm definitely coming here to ship all my boxed goods.

This United States Postal Operation is the best in Honolulu and one of the best kept secrets in the…read morearea. If you have base access you are in luck and will be treated to outstanding service. Located on Joint Base Pearl Harbor on the Navy side of the base in the same building as the Regional Mail Center (Bldg 479). This Post Office is open from 12-3pm. Parking can be a challenge at times but you might just have to wait a few minutes for something to come open. Gerry is the current USPS clerk and he is a great guy, he always goes beyond the expectations of normal customer service. He is experienced and knows the regulations and can help come up with a mailing solution for whatever you need to ship. You will not find better customer service, Gerry is the best. In the lobby they have all the priority flat rate and mailing envelopes you might need and they are free. On the customer counter you should be able to locate all the forms required to ship a package anywhere in the world.

do they pick up mail from your box. Every single time I have really important tax documents, which…read moreis very rarely they don't pick up my outgoing mail even if I wave a huge red flag on the mailbox. It's so frustrating that I don't even

Very Good . They deliver ontime And cheap price if you…read moredrop it to their location . On time On time

ANOTHER UPDATE I sent out a box again and I can't believe…read morethat it was a quick shipment this time around. THANK YOU! They got everything that was inside the box, not tampered with and in good condition. The ETA was supposed to be 12/19/2023 and I am so happy that they got it before Christmas.