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The UPS Store

3.5 (56 reviews)
Closed 8:30 am - 6:30 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

Micah did a great job when i recently shipped a package to Tulsa, Oklahoma.

Mentioned in 4 reviews

Read more highlights

The UPS Store

The UPS Store

(13 reviews)

Make sure to print your UPS shipping labels ahead of time or they'll charge you a $1.62 for a…read moresingle black and white print (on way fancier paper than you need). 20lb basic paper would have done me fine, but where's the revenue in that.

I have been to this location multiple times, but never experienced good customer service. They gave…read moreme hassle every time on notary and when I had to ship something. When I used the tape gun to tape a box, the guy asked me who is going to pay for the tape. When I asked him to how much is to used the tape and tape gun, he pointed the new tape to purchase. I picked up the boxes and left the store to go to any other store. It not that I couldn't afford it, it's just the cold poor attitude towards customers service. Not being racist, but the Asian guys at the register needs to take Customer Service 101 course. I will never return to this store again. The other UPS store little south of this store has good service, I never experienced any issue there. Edited Review: the response by the store is not accurate. I brought 6 boxes in total and only two of them were open and I had 4 shipping labels. To give context to the review. These were window blinds that Home Depot provide the return label for inaccurate size. There were two blinds that were only 11" wide and when I received them they were bundled together and same with 23" blinds - others were larger and had independent labels. Home Depot shipped it that way and expected it return the same way. The guy never cared to actually walk around the counter to look, but started passing comments behind the counter which was not helpful. Even after I explained him the situation and how I received it and I am not sure what the UPS and Home Depot contract is and I am just here to ship the way as I received, the guys started questioning me. I am like, "I don't know." What do you expect? Call and negotiate the UPS and Home Depot corporate contract? This store does have very poor service and never been helpful. When I went to other UPS store they first greeted me, held the door so I can bring all the packages, helped me with the shipping/packages and when I spoke to them about what I experienced at this store they just laughed and told me they would never do and I am always welcome at their store. I understand that I should have brought the box taped (which I offered to pay, not for a full new tape roll), but I am talking about customer service and the manner it was dealt with. The guys had full opportunity to better explain and help me understand, but he chose to offer poor service and was very condescending - this is the choice he made. I have experienced this in the past and so did my family and community members. Like I mentioned before, the store needs customer service and verbal/non-verbal communication skills. It is fair to say that, my family and I won't be returning there. I have never experienced this at any FedEx, UPS, DHL or even USPS locations. World Class Service comment is a joke. Also, in the response it was mentioned that they print the label free, but the other review mentioned that he was charged for label printing. I don't write a lot of reviews, but this hit me as this happened on Veterans Day and when I picked up the boxes and left, it did cross my mind that there are people who sacrifice everything and then there are these people who cannot even be nice. I was there and you and you other coworker didn't help me in any way possible. Just made smart comments from behind the counter. If this considered world class service by you, then this store is hopeless. You are averaging 3 out of 5 stars. If you listen to customers and implement some change then maybe you will be on track to becoming better.

The UPS Store - copyshops - Updated May 2026

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