I love this UPS they don't charge to tape up your boxes like the one in Reynoldsburg 6031 E Main Street. The female and male worker was rude said we had to buy our own tape. They said "It's Just Business" They didn't even greet us. The UPS at 3000 E Main ST STE B the staff is friendly and greet you with smiles when you walk though the door. They weighed up our merchandise and gave us our price based on weight and told us to have a nice day. Without having to pay for tape we never saw a box or tape. read more

Had a great UPS Store experience today. I wanted to send my Dad a little small gift I picked up and decided on UPS ground. I have to say that I prefer UPS over the competition, especially for personal items and gifts. This was a perfect visit and I like that there is a location on East Main. I have been here many times but I felt like based on the past couple of visits and today's experience that I wanted to update my review from a year ago. Friendly staff, not a big line this morning, discussed shipping options, and pricing is reasonable. Definitely a five star visit and overall solid shipping choice and location. read more

See all

I came here to redo my notary, the guy receiving the call is very helpful, and understand all my needs, when i arrive, he immediately attend to me, and give the notary to my doc immediately with everything required. Such good service. read more

I love this store. Friendly staff, no lines, great service. I had to return a few DTV receivers and was told, go to the UPS store. They looked at my paperwork, boxed the receivers in their own boxes, and shipped them off at no cost to me. It took me under five minutes. I couldn't have asked for better service. read more

Always nice. The people are super friendly and always helpful. It is a busy place at times and they do their best. Very clean too. read more

I want to give a shout-out to Qiana at this location. She is a master multi-tasker and was super helpful. She had tons of customers, but greeted every one with enthusiasm. I love to see people hustle to save their customers time, and she was quick and efficient. Great employee you've got there! read more

This store embodies everything that's wrong with America. I avoid this place like a plague but as a traditional aMazon shopper sometimes they force me to interact with UPS. Not all stores as bad as our "Bexley" store. This one tops the cake because of the staff unfortunately. Let's use today only as the example. (Background I'm exhausted and I've already worked 12 hours and today's the last day to do this return I've been avoiding...) I arrive at 6:30. This location has 9 available parking spots to be shared by 3 attached businesses. As if that's not annoying enough, I unfortunately have arrived 30 minutes prior to closing. The three items are in their original packaging but 2 are rather large. I've already printed the shipping labels from home. They (3 attending staff who are clocked in) see me approaching with my hands full and Though they weren't helping a single customer they just glare at me. They're bantering back and forth about rude customers. I provide my item and the gal behind the counter gives me a receipt on shipping sticker paper (talk about a waste of moNey and resources). I go to their table to get the next item and she walks from around the counter (I'm naively thinking she I intends to help me) but instead she tAkes the receipt aNd gives me back my item. She says this has to be put into a box. (It's the size of a posted note)..... I asked her why and she couldn't answer but just restated they only ship items in boxes or envelopes. Good grief. I go to my van, thank god I recycle, Grab an old box which is 400x too big for this time but it's what I got. I sTart to rebuild the box and she just stares As she chats with the other girl about a bad review they have received online. Meanwhile I am tryiNg to figure out how to ship a 4ft talk ream of paper that clearly won't fit into a box. I grab their scissors and use tape from my own vehIcle because they don't provide this here either. As I construct a newly invented box they continue to talk shit about their cUstomers and one states how long he had tO stay pass closing the night before (all within ear shot of me and my Struggle bus). It took me 30 minutes to try to construct something that was acceptable to mAil my return. No one ever offered to help, no one tried to sell me box or asked if I needed anything. They wasted a buNch or the businesses money and pissed off someone who isn't afraid to tell them they suck At their job... as I was leaving I said, the reason you get bad reviews is bEcause you don't care about your job. You never offered to help, are having personal convo on the clock and staying after only because you aren't actually doing anything to help your customers. She said I could write a review if I wanted. I don't actually want to. It makes me sad. When I was a kid I read something called the Fred Factor. He was a mailman who made the world a better place. I've always thought highly of those who take on a level of pride in what they do even if it's something many would consider mediocre. This Job isn't that difficult but it has amazing Benefits. But the two ladies working their really take it for granite. Hearing them complain about staying a few minutes late alMost made me jealous. I work 90 hours a week to make my business thrive and I stiLl can't afford benefits. Hearing people complain doesn't make you want to be there. I hated being there. But what I hated more was being at a place where the staff hate their job. Get a new one. You're the reason something sucks! Life is what you make it! Your lucky you have a job because if I knew the owners I'd tell them to fire you before you cost them anymore business. read more

Wow! Chris and his team did a wonderful job assisting me with my out-of-state damage claim. Chris made sure to keep me updated and was really helpful throughout the process. I highly recommend The UPS Store 2173! read more

This is one business that is consistently great. Always greeted with a smile and always very helpful. So lucky they are right here!

I have been going here for years due to the professionalism of the staff, particularly Ashley. You want HER shipping your items for you! Not only will she take the time to figure out the best and least expensive option, she does it with a smile. Wonderful service. I recently shipped several boxes of baby clothes to a friend across the country and she worked with me patiently as I consolidated boxes because she advised me it would be less expensive. She is an asset to the UPS Store! When I need to send anything, I'm going back there. read more

I walked in feeling very overwhelmed with all the copies Ihad to make and Qiana Walker stepped right up and assisted through every step of the process. She was very kind, professional and knowledgeable. I had a lot of questions about layout and she was very patient. Her excellent customer service is the reason I highly recommend this location! read more

Chris (maybe?) but I know he was the manager. Anyways he was great! Had multiple notary items to handle & he sure took care of all of it. Was a stressful day & he made it easier! Thanks for great customer service! read more

Ashley and Kiana and Chris too are first class in service. I've utilized the Bexley/Eastmoor for a over a year and my experience is always pleasure! Other area UPS" are of no comparison. Staci read more

Do NOT go here! There is a crotchety man that does the packing and will not help you or answer questions. Better choice is the Fedex on Main Street in Whitehall. read more

They always make shipping super easy. The staff is friendly and helpful. They always try to figure out the cheapest way to ship my stuff, which is great because I never know what I'm doing. read more

The UPS representative was soooo helpful at this store! I had to return some equipment to my cable provider and it was becoming a real hassle. But Ashley was so helpful and patient explaining the process, everything became much smoother once she was involved. I will definitely be going to this store for all my shipping needs!! read more

Everyone was very helpful and courteous each time we went to The UPS Store in Eastmoor. When we brought in two packages to ship, we asked if they could box up our stuff, as we didn't have all the packing materials to do so at home. The UPS Store does provide this service upon request, which is fabulous. The prices are reasonable, and we were very happy each time we went to this UPS Store. read more

I have been using this location for close to year now for my business shipping needs, and they are by far the best in all of Columbus. Chris and Ashley always provide superior customer service and handle each customer in a patient fashion even when they are extremely busy. I highly recommend this location! read more

After checking the hours of the above-referenced store on the internet and learning that they closed at 5pm, we arrived at the store at 450pm on Saturday, September 29. The door was locked and I knocked on the door. Eventually a man came out and said they were closed because "his" watch said it was after 5pm. Because my wife and I had cellphones which have the correct time, we asserted that his watch was set fast. Instead of taking the attitude that the customer is always right (which we were at that time), the man, who we learned was Mr. Jensen - the franchise owner, insisted that his clock was right and that the store should be closed. He eventually said that he would arrange to have our item shipped out first thing Monday morning, but by that time we were uncomfortable with Mr. Jensen's lack of customer service and overall attitude so we decided to take our package to Fedex. In short, his attitude was an embarrassment to UPS. read more

We had used this UPS store for a number of years- to find out in the past month that they hadn't been forwarding our mail as requested and have probably rented the box to another user. We are located in another state and they never contacted us about renewing the box. read more

Extremely helpful with complex shipping issue. Very friendly and courteous. And despite being busy they were very focused on great customer service. I frankly was quite surprised at how well run this location is. Will definitely be back! read more