The same older white woman who couldn't help me last time was there again and couldn't help me…read moreagain. Then a young girl walked over with her tablet and scanned my barcode and it worked, then the older lady gave herself credit and said, "I was going to tell you to get the tablet". That was a lie! The old woman told me to step aside AGAIN and she helped two more people while I was standing there with an injury that is painful to stand or walk. That is when the young girl walked over to me and scanned my barcode.

My aunt wanted to send 2 boxes to me. She paid for these boxes to be repacked into new boxes with…read moreextra cushioning added in order to be covered by the UPS Store's insurance. They were NEVER repacked. On one box, the shipping label was never replaced & that box went back to my aunt. She had to bring it to the UPS Store a 2nd time. Again, it was NEVER repacked; at least the staff made an attempt to cover an old shipping label. It finally arrived at my home, 4 days late, in the original box my aunt took it in, & still open....the UPS Store had not even bothered to add new tape!!!! Never, ever use this location....go to USPS or FedEX!

Great experience at Box King. I was having trouble getting emailed documents to go through, and…read moreTodd went out of his way to sit down and help me resolve the issue. Really appreciated him going the extra mile--awesome customer service!

Horrible Customer Service.. The Owner Steve is Extremely Rude and does not stand by his work! I had…read morethem pack and ship a few of my orders and it costs me hundreds of dollars only for every order to arrive damaged .I called and got accused of lying and then I emailed them the photos from the customers and they called me back saying they packed it right for me to contacted UPS for a refund when obviously they were wrong for not securing the items properly! Long story short i just let it go even though I should have got refunded by them.. I gave them another try and SAME thing rude and poor customer service skills..

We stopped in Sunday afternoon to see if they had brown packing paper rolls…read more Usually most ups stores carry a pretty good selection of packing and mail g materials and this is one of them. Unfortunately, they did not have this item we were looking for. Staff was courteous when we inquired and we left and went to target where we found the packing paper no problem.

I've used many services here - sending parcels, faxing, packing, purchasing supplies, and so forth…read more I had a wine shipment sent to this location because I wasn't sure I'd be home to sign for it; today they found it quickly, and a kind clerk took it to my car for me (it was quite heavy). I'm a senior and appreciated that a lot. Each time I come here the employees are helpful and efficient.

This is a great little UPS store and glad we have one in the downtown area…read more Parking is the only downside here. I drove around the area several times and could find any street parking. Ended up parking a bit away and just walking down to the store. Today's visit was for a package pickup. I had ordered an item and chose to have it delivered to the closest UPS Access Point location. Service was friendly and pretty quick on the pickup process as there was one person in front of me. There was no cost for the delivery here or hold. I have shipped many packages from this location in the Short North and love that you can send packages here for pick up if needed.

I have never encountered a more unpleasant store. The rudest staff at this location. There was a…read moretall, bald, headed male that was actually complaining about how long the line was and how he hated Amazon returns. I had a package that literally needed one strip of tape and the other employer, a woman, refused to do it unless I bought a $5 roll from them. I went to a UPS down the road. They didn't question it one bit. They took it from me, taped it up and were super friendly.

Surprised I haven't reviewed this; I've been a few times over the years…read more Shipping, packaging, copying. Not very big, so more of a shipping spot than an office store, but today I needed to print a return label and they were helpful and patient (I could not get the email option to work; they said the signal is slow and to use their email, not the FedEx one.) Good prices, great service, a decent selection of office and packing supplies, greeting cards, etc. Handy near Easton. I still think of it as Kinko's, and the lady said "we still are!"

I stood around for 20 minutes while the sales rep danced to her personal music blasting from a…read moreportable speaker. The other sales rep said that she was new and couldn't help me. Finally the manager emerged from the back, assured that my card would not be charged the $5 and yet it was charged twice.

Always helpful & fast service. They go out of their way to save you on shipping and always serve…read moreyou with a smile.

They are friendly and helpful and efficient. I've used TheMad Packer a few time when I just…read morecouldn't figure out how to pack and ship an item. They are fast too. And offer several options. I will definitely use their service again.

I wouldn't go anywhere else this place is awesome I just recently started selling thru ebay for…read moreextra income and let's just say Im green about all the certain things you gotta do. The 3 guys in there tonight killed it and saved my butt by getting my package out. They are great here and I really appreciate them alot. They dont make u feel stupid about not having the package perfectly taped or labeled. Thanks guys!​

Worst experience at any UPS ever. The tall kid with dark hair was a total jerk. If I go back and he…read moreis there and there is no one else to help me I will drive to Fed Ex in Columbus!!!!

I've stopped in a few times to ship things through DHL. Not many businesses partner with them, so I…read morewas pleasantly surprised that there was a place I could utilize in my own neighborhood! Every time I go in, the service is quick and friendly, and my shipments are picked up promptly. Today, I walked over to look for a postcard for a friend. I ended up getting a postcard and a Northside magnet--both $4 each. They had a great selection of funky stickers, magnets, cards, and mugs. I'd like to go back and get some stuff for myself sometime!

From the owner: Join us at Northside Print Shop for an entertaining evening of paint and sip fun! Get ready to…read moreunleash your inner artist and create a masterpiece while enjoying a glass of wine or a yummy cocktail. Our experienced instructors will guide you through the process, step by step, no matter what your skill level.

Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.