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The UPS Store

2.9 (7 reviews)
Open • 8:00 am - 6:30 pm
Updated a few days ago

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Ask the Community - The UPS Store

The UPS Store

The UPS Store

(10 reviews)

I have been going to this UPS in Pataskala for years. In the past, the service has always been…read morenothing less than efficient and customer oriented. However, the only "notary" there is sending business to Kroger and making customers return to the bmv because they do not know what they are doing. The "notary" said she usually made people go and get additional car titles because they had to be filled out entirely in front of her. She referred me and many other customers (her words) to the nearby Kroger to the extent that they called and thanked her for so much business (100% her own words). I tried to explain to them that are verifying the signatory not the document content, -to no avail. After leaving UPS, I went to the Bremen bank nearby and got my document successfully notarized for free without issue. I returned to the Pataskala UPS store to cordially inform the young person that "notaries notarize the signature, and do not require filling the entirety of the document out in front of them," after verifying with the other notaries at the bank. I also cordially informed them that they were making UPS lose money by referring customers that they could transact with if they had correct information, to which they rolled their eyes, and then so passive-aggressive replied "Oh-Kaaaaaaaaaaaay," loudly in front of other customers, as if to refuse acknowledging what they told me. They were rude to me and unapologetic about sending people back to wait through the huge lines at the bmv. It did not register to them that they were spreading misinformation, even when presented with facts. Instead, they continues to send people (and revenue) away to spend more of their money and time getting additional vehicle titles that they "required as a notary" to be filled out, from "top to bottom," all "completely in front of them." They became increasingly hostile in their tone as I, again calmly and cordially, explained that their information is not correct. I will not be returning to the Pataskala UPS for future business after almost ten years of my continued business. My advice is go elsewhere to get better (and correct) customer service. Fair warning: Beware of the person with the calling themselves a notary.

Had to fax important documents ~ the cost was minimal for secured transmission…read more The quality was perfect ! Have always been treated kindly and certainly always professional. So glad they are close to those who live in Pataskala, Etna, Granville. Also they take care of Amazon returns.

The UPS Store - copyshops - Updated May 2026

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